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2014 | OriginalPaper | Buchkapitel

Predisposition of Workers to Share Knowledge: An Empirical Study

verfasst von : Lourdes Sáiz, José Ignacio Díez, PhD student, Miguel Ángel Manzanedo, Ricardo del Olmo

Erschienen in: Managing Complexity

Verlag: Springer International Publishing

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Abstract

Our objective is to determine the factors and obstacles that either contribute or complicate knowledge exchange between workers. This research area is new in Spain, as only three references have been found for firms in China and North America. In our approach to this topic, we apply concepts of a sociological, psychological, and motivational nature, which affect knowledge exchange and sharing and allow us to justify the theoretical basis of this study, as well as its purpose and its organizational benefits. A detailed survey was prepared for the empirical research with 21 questions given to a sample of 557 workers from firms in Burgos. Among the positive factors that contribute to knowledge sharing, the results highlight recognition and an appreciation of the worker’s contribution, the work environment and reciprocity. The most important barriers are the poor quality of employment contracts, fellow workers that do not wish to learn, and unfair and disloyal behaviour.

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Nächstes Kapitel The M.A.G. Factor. Management, Administration and Guidance. Where and How Much MAG Does Each Project Deserve and Need? A New, Original Assessment and Scoring System

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Titel: Predisposition of Workers to Share Knowledge: An Empirical Study
verfasst von: Lourdes Sáiz
José Ignacio Díez, PhD student
Miguel Ángel Manzanedo
Ricardo del Olmo
Verlag: Springer International Publishing
Buch: Managing Complexity
Print ISBN: 978-3-319-04704-1

Electronic ISBN: 978-3-319-04705-8

Copyright-Jahr: 2014
DOI: https://doi.org/10.1007/978-3-319-04705-8_9

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