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Erschienen in:
2023 | OriginalPaper | Buchkapitel
6. Quality Management as Part of the Corporate Strategy
verfasst von : Marc Helmold
Erschienen in: Virtual and Innovative Quality Management Across the Value Chain
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Abstract
Strategy is the process of overseeing tasks and activities that should be executed to achieve the desired level of excellence in QM across the value chain. It involves developing a quality policy, quality control and improvement, and quality assurance throughout the organization. The proper QM strategy will help to ensure that all the organization’s stakeholders work together to improve processes, products, services, and culture. QM strategies are the techniques and standards that are aimed at following the set plan and achieving the desired outcome. Strategic management is the formulation and deployment of QM tools, procedures, and tools within the overall framework of strategic planning, in a way that is aligned with all the other initiatives such as process reengineering, cost management, inventory control, and target analysis. Quality management has therefore to be aligned with the corporate strategy on all levels and properly coordinated (Srinidhi, 1998).