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Erschienen in:
2000 | OriginalPaper | Buchkapitel
Quality management, management and training. A contingency approach
verfasst von : Sean de Burca, Brian Fynes
Erschienen in: Quality Management and Qualification Needs 2
Verlag: Physica-Verlag HD
Enthalten in: Professional Book Archive
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Over the past decade many commentators have highlighted quality and the management thereof as being of fundamental importance towards the attainment of a competitive advantage. The combination of mature, highly competitive markets and the pressure on companies to become low cost suppliers whilst at the same time maintaining consistently high levels of quality has resulted in the emergence of quality as a “strategic imperative” for many organisations.