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2014 | OriginalPaper | Buchkapitel

3. Quality Management

verfasst von : Sui Pheng Low, Joy Ong

Erschienen in: Project Quality Management

Verlag: Springer Singapore

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Abstract

The success of the Japanese mass production era in managing quality has led the West, particularly the United States and the United Kingdom, to wake up to the importance of quality (Boje and Dennehy 2008). In 1979, a national uniform Standards for Quality System, BS 5750, was published in United Kingdom. Soon, the British Standards Institution (BSI) submitted a proposal to the ISO that a new technical committee be formed to prepare international standards related to quality assurance techniques and practices.

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Metadaten
Titel
Quality Management
verfasst von
Sui Pheng Low
Joy Ong
Copyright-Jahr
2014
Verlag
Springer Singapore
DOI
https://doi.org/10.1007/978-981-287-074-2_3