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Erschienen in:
2005 | OriginalPaper | Buchkapitel
Reengineering the Knowledge Component of a Data Warehouse-Based Expert Diagnosis System
verfasst von : Jean-François Beaudoin, Sylvain Delisle, Mathieu Dugré, Josée St-Pierre
Erschienen in: Database and Expert Systems Applications
Verlag: Springer Berlin Heidelberg
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We describe the weaknesses of an existing expert diagnosis-recom mendation system we have developed for SMEs. In good part, these weaknesses are related to the fact that the system was not implemented with appropriate artificial intelligence techniques. We recently decided to tackle the problem and re-engineered the core of the system with the help of an up-to-date expert system shell. In the process, we revised the formaliza tion and reorganization of the system’s expertise and developed a brand new knowledge base. We here describe the new system and the improvements made, and we identify ongoing and future developments.