Requirement Engineering Challenges: A Systematic Mapping Study on the Academic and the Industrial Perspective

Requirement engineering (RE) is the process of discovering stakeholders’ requirements and needs and documenting them in such a way that they can serve as the basis for all other system development activities. Despite recent advances in RE practices and tools, requirements engineers are still experiencing fundamental problems. Therefore, the identification and characterization of such challenges would help RE practitioners manage and overcome such difficulties allowing them to meet expected quality objectives. The main objective of this paper is to identify and compare RE challenges reported in the literature and in practice. To this aim, we have conducted a systematic mapping study to collect and analyze RE challenges in the literature. Furthermore, we have also conducted a questionnaire-based empirical investigation to collect and analyze RE challenges faced by IT practitioners working for 15 companies located in four different countries. Results show that the top challenges are the same in the literature and in practice. However, overall, our comparative study revealed a weak positive correlation between RE challenges in the literature and in practice (Spearman coefficient = 0.3061). This weak positive relationship indicates that some of the challenges found in the literature are not perceived by the participant to have a great impact on the practice. This may be due to the fact that solutions to (or guidelines to avoid) some of the identified challenges have been provided by the surveyed corporations.