nach oben

Erschienen in:

2021 | OriginalPaper | Buchkapitel

Restaurants Industry in the Covid-19 Era: Challenge or Opportunity?

verfasst von : Magda Peistikou

Erschienen in: Strategic Innovative Marketing and Tourism in the COVID-19 Era

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

The rapid and destructive spread of Covid-19 has transformed the restaurant industry worldwide with customers, organizations and supplies striving to survive. Within nine months since the beginning of the pandemic outbreak, the restaurants changed business models, perceptions and habits in order to adapt to the new Normal. This paper focuses on exploring the impact of Covid-19 on Greek restaurants and defining the challenges and trends that pandemic brings forward. The paper followed qualitative methodology in the form of interviews with the use of purposive sampling. Results illustrate that Greek restaurants experience viability issues due to the pandemic similar to the ones that restaurants worldwide face. However new types of restaurants, products and services seem to make their appearance due to the pandemic. Nevertheless, this status is still evolving and governments, employers and employees struggling to define it in order to respond.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel COVID-19 Effects in People’s Daily Life, Social Media’s Role and the Power of Emotions and Mind

Nächstes Kapitel Virtual Communities in COVID-19 Era: A Citizenship Perspective

World Health Organisation (2020) Timeline: WHO’s COVID-19 response. Available from https://www.who.int/emergencies/diseases/novel-coronavirus-2019/interactive-timeline#!. Accessed 5 July 2020

World Health Organisation (2020) Statement on the second meeting of the international health regulations: emergency committee regarding the outbreak of novel coronavirus (2019-nCoV). Available from https://www.who.int/news-room/detail/30-01-2020-statement-on-the-second-meeting-of-the-international-health-regulations-(2005)-emergency-committee-regarding-the-outbreak-of-novel-coronavirus-(2019-ncov). Accessed 5 July 2020

ECDC (2020) Timeline of ECDC’s response to COVID-19. Available from https://www.ecdc.europa.eu/en/covid-19/timeline-ecdc-response. Accessed 5 July 2020

EODY (2020) Current state of Covid-19 outbreak in Greece and timeline of key containment events. Available from https://eody.gov.gr/en/current-state-of-covid-19-outbreak-in-greece-and-timeline-of-key-containment-events/. Accessed 10 July 2020

Antholis W, Letsas F (2020) How Greece can reopen without ruining its coronavirus containment success. Available from https://fortune.com/2020/05/26/greece-coronavirus-lockdown-reopening-tourism/. Accessed 20 July 2020

Bouras S (2020) Greece banks on its low coronavirus rate and a long list of new safety rules to lure visitors back to its tourism hotspots. Available from https://www.bbc.com/worklife/article/20200609-how-greece-plans-to-welcome-back-tourists. Accessed 20 July 2020

Big Business (2020) TUI: Η Ελλάδα ο πιο δημοφιλής προορισμός το 2020 - Ταξίδια διακοπών έως και Νοέμβριο - Αισιοδοξία για το 2021. Available from http://bigbusiness.gr/index.php/oikonomia/tourismos/50984-tui-i-ellada-o-pio-dimofilis-proorismos-to-2020-taksidia-diakopon-eos-kai-noemvrio-aisiodoksia-gia-to-2021. Accessed 25 Sept 2020

Statistics (2020) Eξέλιξη κύκλου εργασιών. Available from https://www.statistics.gr/documents/20181/66518c6b-c296-39ff-d05d-e7507a4efe62. Accessed 25 Sept 2020

Mayasari NR et al (2020) Impacts of the Covid-19 pandemic on food security and diet-related lifestyle behaviors: an analytical study of google trends-based query volumes. Nutrients 12(3103). https://doi.org/10.3390/nu12103103

10.

Goetz S et al (2020) Americans’ food spending patterns explain devastating impact of Covid-19 lockdowns on agriculture. J Agri Food Syst Community Dev 9. https://doi.org/10.5304/jafscd.2020.093.033

11.

Li C, Mirosa M, Bremer P (2020) Review of online food delivery platforms and their impacts on sustainability. Sustainability 12(5528). https://doi.org/10.3390/su12145528

12.

OECD (2020) Tourism in the economy. Available from https://www.oecd-ilibrary.org/sites/f3180e03-en/index.html?itemId=/content/component/f3180e03-en. Accessed 16 Sept 2020

13.

Tugwell P, Nikas S (2020) Greece’s reliance on tourism is a weakness in the corona age. Available from https://www.bloomberg.com/news/articles/2020-03-17/greece-s-reliance-on-tourism-is-a-weakness-in-the-age-of-corona. Accessed 16 Sept 2020

14.

Nhamp G, Dube K, Chikodzi D (2020) Counting the cost of COVID-19 on the global tourism industry. Springer, Switzerland

15.

National Restaurant Association (2020) Restaurant sales and job losses are widespread across segments. Available from https://www.restaurant.org/articles/news/restaurant-sales-and-job-losses-are-widespread. Accessed 10 Sept 2020

16.

Hansen J (2020) Over 22,000 restaurant workers have lost their jobs in the U.K. this year. Available from https://london.eater.com/2020/8/11/21363121/coronavirus-job-losses-restaurants-uk-2020. Accessed 10 Sept 2020

17.

Economistas (2020) Εφιαλτικό το τοπίο στην εστίαση. Available from https://www.economistas.gr/oikonomia/28745_efialtiko-topio-stin-estiasi-pano-apo-25-dis-i-apoleia-tziroy. Accessed 10 Sept 2020

18.

IME-GSEVEE (2020) Έκτακτη έρευνα ΙΜΕ ΓΣΕΒΕΕ για τις επιπτώσεις της υγειονομικής κρίσης στις μικρές και πολύ μικρές επιχειρήσεις. Available from https://imegsevee.gr/%CE%B4%CE%B7%CE%BC%CE%BF%CF%83%CE%B9%CE%B5%CF%8D%CF%83%CE%B5%CE%B9%CF%82/%CE%AD%CE%BA%CF%84%CE%B1%CE%BA%CF%84%CE%B7-%CE%AD%CF%81%CE%B5%CF%85%CE%BD%CE%B1-%CE%B9%CE%BC%CE%B5-%CE%B3%CF%83%CE%B5%CE%B2%CE%B5%CE%B5-%CE%B3%CE%B9%CE%B1-%CF%84%CE%B9%CF%82-%CE%B5%CF%80%CE%B9%CF%80%CF%84%CF%8E%CF%83%CE%B5%CE%B9%CF%82-%CF%84%CE%B7%CF%82-%CF%85%CE%B3%CE%B5%CE%B9%CE%BF%CE%BD%CE%BF%CE%BC%CE%B9%CE%BA%CE%AE%CF%82-%CE%BA%CF%81%CE%AF%CF%83%CE%B7%CF%82/. Accessed 10 Sept 2020

19.

To Vima (2020) Πρόεδρος ΓΣΕΒΕΕ: Δεν άνοιξε το 20% των επιχειρήσεων εστίασης. Available from https://www.tovima.gr/2020/05/26/finance/proedros-gsevee-den-anoikse-to-20-ton-epixeiriseon-estiasis/. Accessed 30 August 2020

20.

Long H (2020) Small business used to define America’s economy. The pandemic could change that forever. Available from https://www.washingtonpost.com/business/2020/05/12/small-business-used-define-americas-economy-pandemic-could-end-that-forever/. Accessed 10 Sept 2020

21.

Haas S, Kuehl E, Moran J, Venkataraman K (2020) How restaurants can thrive in the next normal. Available from https://www.mckinsey.com/industries/retail/our-insights/how-restaurants-can-thrive-in-the-next-normal. Accessed 30 August 2020

22.

Beckett E (2020) City restaurants see greater impact from COVID-19 closures. Available from https://www.restaurantdive.com/news/city-restaurants-see-greater-impact-from-covid-19-closures/579280/. Accessed 30 August 2020

23.

Jones P (2020) 3 ways restaurants create customer engagement during COVID-19. Available from https://www.qsrmagazine.com/outside-insights/3-ways-restaurants-create-customer-engagement-during-covid-19. Accessed 30 August 2020

24.

York T (2020) Restaurants’ COVID-19 challenges continue. Available from https://www.thepacker.com/article/restaurants-covid-19-challenges-continue. Accessed 30 August 2020

25.

Szatkowski M (2020) Impact of COVID-19 pandemic on restaurant industry. Available from https://www.abccolumbia.com/2020/09/01/impact-of-covid-19-pandemic-on-restaurant-industry/. Accessed 22 Sept 2020

26.

PYMNTS (2020) Restaurant operators on life before, during and after COVID-19. Available from https://www.pymnts.com/coronavirus/2020/restaurant-operators-on-life-before-during-and-after-covid-19/. Accessed 30 August 2020

27.

Rafenberg M (2020) Unease in Greece as restaurants, cafes reopen. Available from news.yahoo.com/unease-greece-restaurants-cafes-reopen-103441979.html. Accessed 10 Sept 2020

28.

Khan S (2020) Seven ways social distancing will change restaurants. Available from https://theconversation.com/seven-ways-social-distancing-will-change-restaurants-141671. Accessed 10 Sept 2020

29.

Lattanzi A (2020) Food delivery platforms revolutionizing the market during COVID-19: why is regulation lagging behind?. Available from https://www.ifis.org/blog/food-delivery-platforms-covid-19. Accessed 10 Sept 2020

30.

Jacobs J (2020) Giving up the (traditional) restaurant ghost. Finweek magazine 46–48

31.

Lavrakas PJ (2008) Encyclopedia of survey research methods, vols 1–0. Sage Publications, Inc., Thousand Oaks, CA. https://doi.org/10.4135/9781412963947

32.

Cresswell JW, Clark VLP (2011) Designing and conducting mixed method research. 2nd Sage, Thousand Oaks, CA

33.

Hand T, Reinstein (2020) COVID-19 for restaurants: what’s working and what will become part of the new normal. Available from https://www.fsrmagazine.com/expert-takes/covid-19-restaurants-whats-working-and-what-will-become-part-new-normal. Accessed 16 Sept 2020

Titel: Restaurants Industry in the Covid-19 Era: Challenge or Opportunity?
verfasst von: Magda Peistikou
Verlag: Springer International Publishing
Buch: Strategic Innovative Marketing and Tourism in the COVID-19 Era
Print ISBN: 978-3-030-66153-3

Electronic ISBN: 978-3-030-66154-0

Copyright-Jahr: 2021
DOI: https://doi.org/10.1007/978-3-030-66154-0_17

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Springer Professional "Technik"