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2017 | OriginalPaper | Buchkapitel

8. Restoring Online Political Trust

verfasst von : Andrea Ceron

Erschienen in: Social Media and Political Accountability

Verlag: Springer International Publishing

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Abstract

Chapter 8 introduces an index of online trust in political institutions, based on sentiment analysis, which has been continuously measured from 2012 to date. This index will be analyzed to establish whether the actions of policy-makers can affect online trust. Statistical analysis suggests that corruption scandals have negative effects, while policy reforms in line with the demands of citizens (such as the abolition of public funding of parties) can genuinely restore the level of online political trust. Conversely, different forms of engagement with SNS users and different forms of online voting display mixed and partially counterintuitive results.

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Vorheriges Kapitel Social Media, Collective Action and Public Policy

Nächstes Kapitel Social TV and Political Talk Shows: Empowering the Audience?

The analysis was done by two trained coders. Intercoder reliability is 0.88. Compared to hand-coded documents in the training set, the root mean square error of the estimates is 1.5%. This confirms the accuracy of the results.

See for instance: www.archivio.sondaggipoliticoelettorali.it/asp/visualizza_sondaggio.asp?idsondaggio=5472.

Since July 2016 the party has started to use a new online platform called “Rousseau,” which is available to party activists only (http://www.beppegrillo.it/2015/07/rousseau.html). Still, I look at blog posts reporting the results, which are announced after the end of the voting.

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For representational purposes the variable is expressed in hundreds of articles.

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Titel: Restoring Online Political Trust
verfasst von: Andrea Ceron
Verlag: Springer International Publishing
Buch: Social Media and Political Accountability
Print ISBN: 978-3-319-52626-3

Electronic ISBN: 978-3-319-52627-0

Copyright-Jahr: 2017
DOI: https://doi.org/10.1007/978-3-319-52627-0_8