Skip to main content

2017 | OriginalPaper | Buchkapitel

Seamless User Analysis with Integrated User Models in a Usability Engineering Repository

verfasst von : Anna Hüttig, Michael Herczeg

Erschienen in: Advances in Ergonomics Modeling, Usability & Special Populations

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The analysis of users and their needs is one of the most important and most difficult aspects in software development. There have been many suggestions and usability engineering procedures published that are meant to clarify and consider the target users for a software product. However, all of these methods are weak in supporting the whole process of user analysis, and along the development process chain, the project team faces many problems. With our Usability Engineering Repository UsER we want to foster the practical use of a broad spectrum of usability engineering methods using a flexible approach of modular tools that are easy to handle. By explicit integration of user analysis results in all project phases we aim for continuous focus on user needs.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Vukelja, L., Müller, L., Opwis, K.: Are engineers condemned to design? A survey on software engineering and UI design in Switzerland. In: Baranauskas, M.C.C., Palanque, P.A., Abascal, J., Barbosa, S.D.J. (eds.) Human-Computer-Interaction—INTERACT, Part II., LNCS, vol. 4663, pp. 555–568. Springer, Berlin (2007) Vukelja, L., Müller, L., Opwis, K.: Are engineers condemned to design? A survey on software engineering and UI design in Switzerland. In: Baranauskas, M.C.C., Palanque, P.A., Abascal, J., Barbosa, S.D.J. (eds.) Human-Computer-Interaction—INTERACT, Part II., LNCS, vol. 4663, pp. 555–568. Springer, Berlin (2007)
2.
Zurück zum Zitat Marcus, A.: User interface design’s return on investment: examples and statistics. Chapter 2. In: Bias, R., Mayhew, D. (eds.) Cost-Justifying Usability. An Update for the Internet Age (2nd ed.), pp. 17–39. Elsevier, San Francisco (2005) Marcus, A.: User interface design’s return on investment: examples and statistics. Chapter 2. In: Bias, R., Mayhew, D. (eds.) Cost-Justifying Usability. An Update for the Internet Age (2nd ed.), pp. 17–39. Elsevier, San Francisco (2005)
3.
Zurück zum Zitat Metzker, E., Reiterer, H.: Use and reuse of HCI knowledge in the software development lifecycle—existing approaches and what developers think. In: Hammond, J., Gross, T., Wesson, J (eds.) Usability: Gaining a Competitive Edge. IFIP World Computer Congress 2002. Kluwer Academic Publishers (2002) Metzker, E., Reiterer, H.: Use and reuse of HCI knowledge in the software development lifecycle—existing approaches and what developers think. In: Hammond, J., Gross, T., Wesson, J (eds.) Usability: Gaining a Competitive Edge. IFIP World Computer Congress 2002. Kluwer Academic Publishers (2002)
4.
Zurück zum Zitat Richter, M., Flückiger, M.D.: Usability Engineering kompakt. Springer, Berlin (2013)CrossRef Richter, M., Flückiger, M.D.: Usability Engineering kompakt. Springer, Berlin (2013)CrossRef
5.
Zurück zum Zitat Pruitt, J., Adlin, T.: The Persona Lifecycle: Keeping People in Mind throughout Product Design. Morgan Kaufmann, San Francisco (2006) Pruitt, J., Adlin, T.: The Persona Lifecycle: Keeping People in Mind throughout Product Design. Morgan Kaufmann, San Francisco (2006)
6.
Zurück zum Zitat Constantine, L.: Users, roles, and personas. In: Pruitt, J., Adlin, T. (eds.) The Persona Lifecycle, pp. 499–519. Morgan Kaufmann/Elsevier, Amsterdam (2006) Constantine, L.: Users, roles, and personas. In: Pruitt, J., Adlin, T. (eds.) The Persona Lifecycle, pp. 499–519. Morgan Kaufmann/Elsevier, Amsterdam (2006)
7.
Zurück zum Zitat Wang, X.: Personas in the User Interface Design (2011) Wang, X.: Personas in the User Interface Design (2011)
8.
Zurück zum Zitat Adlin, T., Pruitt, L.: The Essential Persona Lifecycle: Your Guide to Building and Using Personas. Morgan Kaufmann Publishers Inc., San Francisco (2010) Adlin, T., Pruitt, L.: The Essential Persona Lifecycle: Your Guide to Building and Using Personas. Morgan Kaufmann Publishers Inc., San Francisco (2010)
9.
Zurück zum Zitat Herczeg, M.: Software-Ergonomie. Theorien, Modelle und Kriterien für gebrauchstaugli-che interaktive Computersysteme (3rd ed.). Oldenbourg, München (2009) Herczeg, M.: Software-Ergonomie. Theorien, Modelle und Kriterien für gebrauchstaugli-che interaktive Computersysteme (3rd ed.). Oldenbourg, München (2009)
10.
Zurück zum Zitat Helander, M.G., Landauer, T.K., Prabhu, P.V.: Handbook of Human-Computer Interaction, 2nd edn. Elsevier Science Inc., New York (1997) Helander, M.G., Landauer, T.K., Prabhu, P.V.: Handbook of Human-Computer Interaction, 2nd edn. Elsevier Science Inc., New York (1997)
11.
Zurück zum Zitat Cooper, A.: The Inmates are Running the Asylum. SAMS, Indianapolis (1999)CrossRef Cooper, A.: The Inmates are Running the Asylum. SAMS, Indianapolis (1999)CrossRef
12.
13.
Zurück zum Zitat Grudin, J.: Why personas work: the psychological evidence. In: Pruitt, J., Adlin, T. (eds.) The Persona Lifecycle, pp. 643–663. Morgan Kaufmann/Elsevier, Amsterdam (2006) Grudin, J.: Why personas work: the psychological evidence. In: Pruitt, J., Adlin, T. (eds.) The Persona Lifecycle, pp. 643–663. Morgan Kaufmann/Elsevier, Amsterdam (2006)
14.
Zurück zum Zitat Turner, P., Turner, S.: Is stereotyping inevitable when designing with personas? Des. Stud. 32(1), 30–44 (2011)CrossRef Turner, P., Turner, S.: Is stereotyping inevitable when designing with personas? Des. Stud. 32(1), 30–44 (2011)CrossRef
15.
Zurück zum Zitat Djajadiningrat, J.P., Gaver, W., Fres, J.W.: Interaction relabelling and extreme characters: methods for exploring aesthetic interactions. In: Proceedings of the 3rd Conference on De-signing Interactive Systems: Processes, Practices, Methods, and Techniques, pp. 66–71. ACM, New York (2000) Djajadiningrat, J.P., Gaver, W., Fres, J.W.: Interaction relabelling and extreme characters: methods for exploring aesthetic interactions. In: Proceedings of the 3rd Conference on De-signing Interactive Systems: Processes, Practices, Methods, and Techniques, pp. 66–71. ACM, New York (2000)
16.
Zurück zum Zitat Cooper, A., Reimann, R., Cronin, D.: About Face 3: The Essentials of Interaction Design, 3rd edn. Wiley Publishing, Indianapolis (2007) Cooper, A., Reimann, R., Cronin, D.: About Face 3: The Essentials of Interaction Design, 3rd edn. Wiley Publishing, Indianapolis (2007)
17.
Zurück zum Zitat Sim, W., Brouse, P.: Empowering requirements engineering activities with personas. Procedia Comput. Sci. 28, 237–246 (2014)CrossRef Sim, W., Brouse, P.: Empowering requirements engineering activities with personas. Procedia Comput. Sci. 28, 237–246 (2014)CrossRef
18.
Zurück zum Zitat Mayhew, D.J.: The Usability Engineering Lifecycle: A Practitioner’s Handbook for User Interface Design. Morgan Kaufmann, San Francisco (1999)CrossRef Mayhew, D.J.: The Usability Engineering Lifecycle: A Practitioner’s Handbook for User Interface Design. Morgan Kaufmann, San Francisco (1999)CrossRef
19.
Zurück zum Zitat Herczeg, M., Kammler, M., Mentler, T., Roenspieß, A.: The usability engineering repository UsER for the development of task- and event-based human-machine-interfaces. In: Narayanan, S. (eds.) 12th IFAC, IFIP, IFORS, IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems. International Federation of Automatic Control, pp. 483–490. Las Vegas (2013) Herczeg, M., Kammler, M., Mentler, T., Roenspieß, A.: The usability engineering repository UsER for the development of task- and event-based human-machine-interfaces. In: Narayanan, S. (eds.) 12th IFAC, IFIP, IFORS, IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems. International Federation of Automatic Control, pp. 483–490. Las Vegas (2013)
20.
Zurück zum Zitat Kammler, M., Roenspieß, A., Herczeg, M.: UsER: Ein modulares usability-engineering-repository. In: Mensch & Computer 2012: interaktiv informiert—allgegenwärtig und all-umfassend, pp. 333–336. Oldenbourg, Munich (2012) Kammler, M., Roenspieß, A., Herczeg, M.: UsER: Ein modulares usability-engineering-repository. In: Mensch & Computer 2012: interaktiv informiert—allgegenwärtig und all-umfassend, pp. 333–336. Oldenbourg, Munich (2012)
21.
Zurück zum Zitat Paul, M., Roenspieß, A., Herczeg, M.: UsER—Ein prozessorientiertes Entwicklungssystem für Usability-Engineering. In: Boll, S., Maaß, S., Malaka, R. (eds.) Mensch and Computer 2013: Interaktive Vielfalt, pp. 181–190. Oldenbourg, Munich (2013) Paul, M., Roenspieß, A., Herczeg, M.: UsER—Ein prozessorientiertes Entwicklungssystem für Usability-Engineering. In: Boll, S., Maaß, S., Malaka, R. (eds.) Mensch and Computer 2013: Interaktive Vielfalt, pp. 181–190. Oldenbourg, Munich (2013)
22.
Zurück zum Zitat Hüttig A., Herczeg, M.: Tool-based gradual user modeling for usability engineering. In: ECCE 2015 Proceedings of the European Conference on Cognitive Ergonomics (2015) Hüttig A., Herczeg, M.: Tool-based gradual user modeling for usability engineering. In: ECCE 2015 Proceedings of the European Conference on Cognitive Ergonomics (2015)
Metadaten
Titel
Seamless User Analysis with Integrated User Models in a Usability Engineering Repository
verfasst von
Anna Hüttig
Michael Herczeg
Copyright-Jahr
2017
DOI
https://doi.org/10.1007/978-3-319-41685-4_10

Premium Partner