Anzeige
Erschienen in:
2009 | OriginalPaper | Buchkapitel
Social Features in Online Communities for Healthcare Consumers – A Review
verfasst von : Annie Y. S. Lau, Trevor M. Y. Kwok
Erschienen in: Online Communities and Social Computing
Verlag: Springer Berlin Heidelberg
Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.
Wählen Sie Textabschnitte aus um mit Künstlicher Intelligenz passenden Patente zu finden. powered by
Markieren Sie Textabschnitte, um KI-gestützt weitere passende Inhalte zu finden. powered by
This review provides a snapshot of the literature in online communities for healthcare consumers. It summarizes the features commonly used by healthcare consumers in online communities: seeking and sharing personal experiences, opinions and answers, and exchanging social support. This review also identifies behaviors that are commonly practiced by healthcare consumers but are not readily supported in current online communities. These include collaborative healthcare decision-making, conducting social comparison, and lurking in online communities. This review concludes by emphasizing the importance of trust, privacy and safety when designing an online community for healthcare consumers, particularly in the age of Web 2.0.