15. Starting Building a IT Policy: A Quest to IT Success

An organization uses information technology (IT), because the IT is consistent with the functional and operational objectives designed by that organization. The investment that is required to place technological innovation in an organization carries significant weight. This weight can be translated into decision making or monetary costs. It is therefore important that after implementation, ensured close monitoring of their use and such monitoring can take many forms, one of which can be explicit through a usage policy. It is the responsibility of the technology manager, to outline the best policy to use the technology that was adopted first by, taking into account the need of the organization and secondly to ensure the construction of monitoring mechanisms and set up conditions to facilitate its successful use. Therefore, the study of the adoption and diffusion of a technological innovation provides these professionals more tools that can assist in the preparation of these strategies, without forgetting that it is necessary to plan at the user level and not only to assist the management in its objectives.