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Erschienen in:
2010 | OriginalPaper | Buchkapitel
The Challenges of e-government Evaluation
verfasst von : M. Sorrentino
Erschienen in: Information Systems: People, Organizations, Institutions, and Technologies
Verlag: Physica-Verlag HD
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This paper perceives e-government evaluation as a field of social research where interdisciplinary inputs can enlighten not only the results, but also the process of implementing the e-services. Drawing on contributions from organization theory, we propose an interpretive key that assigns a dual role to e-government evaluation: valuable cognitive resource and tool of accountability for the policymakers. The preliminary reflections offered here, based on an exploratory case study, aim to provide further insights for the academic e-government community as a whole and help better inform public management praxis.