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Erschienen in:
Managing Organizational Culture and Shaping Human Resources Priorities During COVID 19 Kapitel lesen Erstes Kapitel lesen

2021 | OriginalPaper | Buchkapitel

3. The COVID-19 Pandemic and Its Impact on Grocery Retailing: A Singapore Case Study

verfasst von : Ho Keat Leng

Erschienen in: The Future of Service Post-COVID-19 Pandemic, Volume 2

Verlag: Springer Singapore

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Abstract

The current COVID-19 pandemic has created new social behaviors that has affected daily life including the shopping of groceries. The aim of this chapter is to examine how grocery retailing has changed during the pandemic using the Singapore experience as a case study. Singapore reported its first case of COVID-19 infection in January 2020. The number of infections grew rapidly and the Singapore government implemented several policies including social distancing to control the spread of the virus. For grocery retailers in Singapore, this resulted in disruptions in the supply chain, additional workload on retail employees and finally increased use of retail technologies particularly in online shopping. The chapter ends with a discussion on how the changes in the grocery retail industry provides new perspectives in understanding supply chain management, retail employee work and opportunities for adoption of technology in retailing.

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Vorheriges Kapitel Maladaptive Consumer Behaviors and Marketing Responses in a Pandemic
Nächstes Kapitel Green Brand Equity and COVID-19 Post-Pandemic: The Case of the World’s First Coffee Face Mask in Vietnam
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Metadaten
Titel
The COVID-19 Pandemic and Its Impact on Grocery Retailing: A Singapore Case Study
verfasst von
Ho Keat Leng
Copyright-Jahr
2021
Verlag
Springer Singapore
Buch
The Future of Service Post-COVID-19 Pandemic, Volume 2

Print ISBN: 978-981-334-133-3

Electronic ISBN: 978-981-334-134-0

Copyright-Jahr: 2021

DOI
https://doi.org/10.1007/978-981-33-4134-0_3

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