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Open Access 2023 | Open Access | Buch

Buchtitelbild

The Future of Work

Challenges and Prospects for Organisations, Jobs and Workers

herausgegeben von: Theo Lynn, Pierangelo Rosati, Edel Conway, Lisa van der Werff

Verlag: Springer International Publishing

Buchreihe : Palgrave Studies in Digital Business & Enabling Technologies

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

Inhaltsverzeichnis
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SUCHEN

Über dieses Buch

The COVID-19 pandemic accelerated the adoption of new forms of working and new working arrangements largely enabled by technology. The Future of Work is a projection of how work, working, workers and the workplace will evolve in the years ahead from the perspective of different actors in society, influenced by technological, socio-economic, political, and demographic changes.

This open access book is a timely exploration of some of the challenges and prospects for the future of work from two main perspectives: how work is changing and how to prepare for work in the future. An evidence-based assessment of these topics offers some critical perspectives that challenge old assumptions and opens up emerging trends and possibilities for work in the future. As part of the Palgrave Studies in Digital Business & Enabling Technologies series, this book is an essential resource for academics of Business, Human Resource Management, Organisational Psychology and Industrial Relations, as well as practitioners and policy makers.

Inhaltsverzeichnis

Frontmatter
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Open Access

Chapter 1. Introducing the Future of Work: Key Trends, Concepts, Technologies and Avenues for Future Research
Abstract
The Future of Work is a projection of how work, working, workers and the workplace will evolve in the years ahead from the perspective of different actors in society, influenced by technological, socio-economic, political and demographic changes. In addition to defining the Future of Work, this chapter discusses some of the main trends, themes and concepts in the Future of Work literature before discussing the different topics covered in the remainder of the book. The chapter concludes with a call for greater inter- and multidisciplinary research, evidence to validate assumptions and hypotheses underlying extant Future of Work research and policy, greater use of futures methodologies and a future of research agenda that is even in its coverage of workspaces, population and employment cohorts, regions, sectors, and organisation types.
Theo Lynn, Pierangelo Rosati, Edel Conway, Lisa van der Werff
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Open Access

Chapter 2. Assessing the Impact of New Ways of Working on Individual and Organisational Well-Being
Abstract
This chapter uses self-determination theory (SDT) as an organising framework to consider the impact of new ways of working (NWW) on employee well-being. We focus on the universal needs at the centre of SDT, namely autonomy, competence and relatedness, and explore how each has been impacted by NWW and the ramifications for employees’ well-being. Our chapter concludes with a framework encapsulating enablers and inhibitors of employee well-being in the context of NWW.
Kathy Monks, Yseult Freeney, Edel Conway
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Open Access

Chapter 3. AI, Data Analytics and the Professions
Abstract
Advances in artificial intelligence (AI) and data analytics are having a transformative effect on how work is performed. Research suggests that such technologies will wholly displace some professions while fundamentally changing where professionals expend time and effort in their day-to-day roles. The legal and accounting professions in particular are being transformed by AI and data analytics. This chapter discusses the nature of professions, the shift in use of AI and data analytics from process-oriented activities to knowledge-oriented activities, and how the legal and accounting professions are responding.
Brid Murphy, Orla Feeney
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Open Access

Chapter 4. Gig Work, Algorithmic Technologies, and the Uncertain Future of Work
Abstract
Throughout the last decade, the so-called gig economy has emerged as a disruptive and widely debated trend in the world of work. In this chapter, we trace the emergence of the gig economy from its inception during the global economic crisis to the present day where gig work arrangements span several sectors and face continuing scrutiny from critics. Specifically, we focus on the important role of algorithmic technologies in controlling the activities of gig workers and the subsequent challenges and controversies arising from the use of these new digital mechanisms. Finally, we identify the key implications arising from this new form of labour for workers, organisations, and regulatory bodies. In doing so, we explore a range of ongoing efforts to develop effective solutions for the various stakeholders involved.
James Duggan, Stefan Jooss
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Open Access

Chapter 5. Smart Technology in the Workplace: Threats and Opportunities for Trusting Employers
Abstract
In this chapter, we discuss the implications of how smart technology is experienced in the workplace for employee trust. Focusing on the defining features of smart technology and how these influence social interaction, we explore how trends in the permeation of technology in workplaces can influence employee trust in their employers creating both threats and opportunities for trust in this relationship. Realising the benefits of technological development requires employees to trust the intentions and capability of their employers to manage smart technology in ways that protect employee interests. We highlight the features of smart technology that may hamper this trust and discuss how addressing concerns related to data privacy, situational normality, structural assurance, and employees’ participation in the process is crucial for protecting and building trust in the workplace.
Xuchang Zheng, Simon Daniel Schafheitle, Lisa van der Werff
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Open Access

Chapter 6. Leadership in Digitised Workplaces
Abstract
Leadership represents an emerging theme in the field of digitised workplaces, yet the understanding of leadership dynamics and effectiveness in this context remains limited. The aim of this chapter is to (1) provide an overview of the existing academic literature at the intersection of leadership and the future of work and (2) propose an integrative framework of established and current research and emerging trends. We apply a holistic, systematic and comprehensive review of this literature based on objective measures of impact. We consider the main theoretical foundations within the literature and provide an overview of prominent research clusters including both current and emerging themes. Practical implications are related to leadership and digitalisation, leadership in virtual work, leading virtual teams and leadership in the context of the Future of Work and the gig economy.
Matej Černe, Amadeja Lamovšek, Irina Nikolova, Sut I. Wong
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Open Access

Chapter 7. Diversity and Inclusion
Abstract
The composition of the workforce, the pool of potential job applicants, and the diversity of the workplace are changing. In this chapter, we focus on the future of workplace diversity and inclusion of human workers, as well as how diversity and inclusion are likely to be affected by developments in technology (e.g., artificial intelligence and non-human presence at work). We argue that these technological developments are likely to have an impact on how organisations react to the increasing diversity of the workforce, and that they have the potential to either enhance or impede diversity and inclusion. We consider the implications of increasing diversity for organisations, such as changes to legal and economic structures, reimagining work-family balance and working time, the use of technology in reducing bias and, importantly, a focus on organisational cultures and individual attitudes that might promote a more diverse, inclusive and, indeed, sustainable workplace in the years ahead.
Jean McCarthy, Janine Bosak, Jeanette N. Cleveland, Emma Parry
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Open Access

Chapter 8. Higher Education and Skills for the Future(s) of Work
Abstract
This chapter takes a macro-level approach to explore key skills required for the future(s) of work in a digital era. It will explore how the future skills highlighted both impact on, and can be co-created and nurtured through, formal yet flexible higher education. Our focus is purposefully on skills for the future (not of the future) and on futures (plural). A key underpinning to our argument is the need for a narrative that moves away from a technical focus on skill development to a more holistic view of human-centred development. This is discussed with respect to the human aspects of digitalisation in virtual and real dimensions, the slow movement and elevated well-being. In providing an infrastructure which balances reflection and action while locating digital disruption in its socio-economic context, higher education can ultimately provide a platform for greater certainty and progress in an age of digital disruption and uncertainty.
Shirley Davey, Brian Harney
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Open Access

Chapter 9. Digital Learning: A Bright New Dawn for Learning and Development
Abstract
There has been a steady increase in the use of digital learning media, a trajectory which was accelerated in recent years due to a myriad of factors. Definitions of digital learning are quite diverse but generally can be categorised into formal, informal and blended. Empirically and practically, the emphasis has been on formal digital learning. In this chapter we focus on the drivers, opportunities and challenges associated with digital learning as an approach to achieving organisational learning and development goals. Specifically, we discuss the drive for shorter, faster and cheaper training and learning methods and consider the impact on learning quality. We discuss digital learning in the context of learning pedagogy and consider the evidence and implications if digital learning methods are not designed with learning pedagogy in mind. Finally, we acknowledge the re-ignited emphasis on informal learning or learning in the flow of work and consider if digital technologies can facilitate such learning.
Claire Gubbins, Thomas N. Garavan, Elisabeth E. Bennett
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Open Access

Chapter 10. Digital Technologies and the Future of Work: An Agent-Centred Ethical Perspective Based on Goods, Norms, and Virtues
Abstract
The ethical analysis related to the impact of digital technologies on the future of work needs to be conducted considering the theoretical diversity of ethics. After reviewing prominent existing approaches to ethics (utilitarianism, deontological ethics, virtue ethics), this chapter suggests the need for an agent-centred ethical perspective based on goods, norms, and virtues for the evaluation of ethical issues related to digital technologies and their impact on the future of work. Different examples illustrate the merits of this approach, helping to untangle complex issues concerning the relationship between the nature and scope of digital technologies, regulatory needs within the new social and technological context, and the intentions and attitudes of workers towards their work, their personal flourishing, and their contribution to the good of society.
Marta Rocchi, Caleb Bernacchio
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Backmatter
PDF
Metadaten
Titel
The Future of Work
herausgegeben von
Theo Lynn
Pierangelo Rosati
Edel Conway
Lisa van der Werff
Copyright-Jahr
2023
Electronic ISBN
978-3-031-31494-0
Print ISBN
978-3-031-31493-3
DOI
https://doi.org/10.1007/978-3-031-31494-0

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