nach oben

Erschienen in:

2023 | OriginalPaper | Buchkapitel

The Impact of Digital Banking on the Bank Operation and Financial Performance

verfasst von : Amal Abdulla Isa, Allam Hamdan, Bahaaeddin Alareeni

Erschienen in: Innovation of Businesses, and Digitalization during Covid-19 Pandemic

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

In this chapter, the researcher explored the available literature about the two variables of the study which are digital banking as the independent variable and bank performance as the dependent variable. Previous research indicates that though digital banking is a new trend in the world of banking, it has been a significant issue and due attention is given to it since it significantly contributes to enhancing the image of the banks as well as satisfying the changing requirements of the consumers. Though bank performance can be measured by different indicators, prior research ensure that operational performance and financial performance are the most outstanding. The relationship between applying digital banking and improving bank performance has been proved in many of the studies that were reviewed while a few proved there was no relationship.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel To Tax or not to Tax Sin Goods: That’s the Question for Emerging Economies

Nächstes Kapitel The Determinants of Selecting Public Practice Accountants as Business Advisors Among Small Medium Enterprises: A Conceptual Framework

Adam, M.H.: Evaluating the financial performance of banks using financial ratios- a case study of erbil bank for investment and finance. Eur. J. Accoun. Auditing Financ. Res. (2014)

Borges, M.R., Tavares, A.S.: determinants of bank performance in the context of crisis: a panel data analysis for Portugal. Eur. Res. Stud. J. (2020)

Fadun, O.S., Oye, D.: Impacts of operational risk management on financial performance: a case of commercial banks in Nigeria. Int. J. Financ. Bank. Stud. (2020)

Hajer, C., Anis, J.: Analysis of the impact of governance on bank performance: case of commercial Tunisian banks. J. Knowl. Econ. 14, 105–116 (2016)

Halili, R.: The impact of Online Banking on Bank Performance. Institute of Economic Studies (2014)

Hughes, J., Mester, L.: Measuring the performance of banks: theory, practice, evidence, and some policy implications. Working Papers 13–31. Federal Reserve Bank of Philadelphia (2013)

Kiragu, M.: Effects of e-banking on the financia performance of Kenyan banks. Business Economics (2017)

Mazana, R., Rupere, T., Kabanda, G.: An assessment of the impact of self-service technology (SST) on firm performance: Case study of a bank in Zimbabwe (2009–13). J. Payments Strat. Syst. 10, 96 (2016)

Mergaerts, F., Vennet, R.V.: Business models and bank performance: A long-term perspective (2015)

Proctor, D.: What is Digital Banking? Temenos (2019)

Abdullah, A., Farouk, A., Bassam, R.: Operational risk management in financial institutions: an overview. Bus. Econ. Res. 8(2), 11–32 (2018)CrossRef

Accenture: Reaping the benefits of operational risk management, pp. 1–16 (2015)

Almumani, M.A.: A comparison of financial performance of saudi banks (2007–2011). Asian J. Res. Banking and Finance 4(2), 200–213 (2014)

Al-Shbiel, S.O.: A Theoretical Discussion of Electronic Banking in Jordan by Integrating Technology Acceptance Model and Theory of Planned Behavior. International Journal of Academic Research in Accounting, Finance and Management Sciences (2106)

Alwan, H., Al-Zubi, A.: Determinants of internet banking adoption among customers of commercial banks: an empirical study in the Jordanian banking sector. Int. J. Bus. Manage. 11(3), 95 (2016)CrossRef

Bain, & Company: Preventing disaster: How banks can manage operational risk, pp. 1–12 (2018)

Bashuri, E.: E-Banking and its features - Albania as a special case. Acad. J. Bus. Administration Law Soc. Sci. 2(1), 133–140 (2016)

Bikker, J., Bos, J.: Bank Performance: a theoretical and empirical framework for the analysis of profitability, competition and efficiency (2016)

Chikoko, L., Munongo, S.: Extending the technology acceptance model to mobile banking adoption in rural Zimbabwe. J. Bus. Adm. Educ. 3(1), 51–79 (2015)

Dash, M.: A model for bank performance measurement integrating multivariate factor structure with multi-criteria PROMETHEE Methodology. Asian Journal of Finance & Accounting (2017)

Harelimana, J.: The role of risk management on financial performance of banking institutions in Rwanda. Bus. Econ. J. 8(1), 289 (2017)

Isanzu, J.: The impact of credit risk on the financial performance of Chinese banks. J. Int. Bus. Res. Mark. 2(3), 14–17 (2017)CrossRef

Kelman, J.: The History of Banking: A Comprehensive Reference Source & Guide. CreateSpace Independent Publishing Platform (2016)

Levy, C., Samandari, H., Simoes, A.: Better operational-risk management for banks (2019)

Lukic, A.: Reasons for introducing and basic advantage of electronic banking in the modern business environment. Int. J. Manage. Soc. Sci. 2(1), 1–6 (2014)MathSciNet

Mardani, A., Zavadskas, E.K., Streimikien, D., Jusoh, A., Khoshnoudi, M.: A comprehensive review of data envelopment analysis (DEA) approach in energy efficiency. Renewable and Sustainable Energy Reviews (2017)

Mbama, C.: Digital banking, customer experience and bank financial performance: UK customers’ perceptions. Int. J. Bank Mark. 36(2), 230–255 (2018)CrossRef

Morufu, O.: E-payments adoption and profitability performance of deposits money banks in Nigeria. Int. J. Inf. Technol. 4(3) (2016). ISSN 2321-5976

Morufu, O.: E-payments adoption and profitability performance of deposits money banks in Nigeria. IPASJ Int. J. Inf. Technol. 4(3) (2016). ISSN 2321-5976

Ngango, M.: Electronic banking and financial performance of commercial banks in Rwanda: a case study of bank of Kigali. Unpublished Banking Report (2015)

Nyoni, T.: the impact of digital banking on the perfomance of commercial banks in zimbabwe. ResearchGate

Oruko, F., Tibbs, C.Y.: Influence of financial risk on financial performance of agricultural firms listed on nairobi securities exchange in kenya. J. Econ. Financ. 11(4), 5–12 (2020)

Pereira, V., Filipe, J.: Quality of board members’ training and bank financial performance: evidence from Portugal. Int. J. Econ. Bus. Adm. V I(3), 47–79 (2018)

Phaneuf, A.: The disruptive trends & companies transforming digital banking services in 2021. Business Insider (2021)

Pikkarainen, T.: Consumer acceptance of online banking: an extension of the technology acceptance model. Internet Res. 14(3), 224–235 (2015)CrossRef

Rodrigues, A.: E-Banking: Current Use and Factors Affecting its Adoption in Portugal. Unpublished Master’s thesis. ISCTE Business School (2017)

Siddik, N.-A., el al.: Impacts of E-banking on performance of banks in a developing economy: empirical evidence from Bangladesh. J. Bus. Econ. Manage. 7(6), 1066–1080 (2016)

Stephen, K., Sandeep, B.: Strategic context for internet banking: how traditional banks manage e-commerce to build IT capabilities and improve performance. J. Internet Bank. Commerce 20(1), 1–30 (2015)

Taiwo, J., Agwu, E.: The role of E-banking on organization performance in Nigeria - case study of commercial banks. Basic Res. J. Bus. Manage. Accounts 6(1), 01–10 (2017)

Vekya, J.: Impact of electronic banking on the profitability of commercial banks In Kenya. J. Technol. Syst. 1(1), 18–39 (2017)

Wadesango, N., Magaya, B.: The impact of digital banking services on performance of commercial banks. Journal of Management Information and Decision Sciences, vol. 23 (2020)

Wadesango, N., Magaya, B.: The impact of digital banking services on performance of commercial banks. J. Manage. Inf. Decision Sci. 23(S1), 343–353 (2020b)

Wadesango, N., Katiyo, E., Mhaka, C., Wadesango, O.: An evaluation of the effectiveness of Financial Statements in disclosing true business performance to stakeholders in hospitality industry (A case of Lester-Lesley Limited). Acad. Accoun. Financ. Stud. J. 21(3), 1–22 (2017)

El Khoury, R., Nasrallah, N., Alareeni, B.: ESG and financial performance of banks in the MENAT region: concavity–convexity patterns. Journal of Sustainable Finance & Investment, 1–25 (2021)

Hamdan, A.M., Buallay, A.M., Alareeni, B.A.: The moderating role of corporate governance on the relationship between intellectual capital efficiency and firm’s performance: evidence from Saudi Arabia. Int. J. Learn. Intellectual Capital 14(4), 295–318 (2017)CrossRef

Alareeni, B.A., Hamdan, A.: ESG impact on performance of US S&P 500-listed firms. Corporate Governance: The International Journal of Business in Society (2020)

Titel: The Impact of Digital Banking on the Bank Operation and Financial Performance
verfasst von: Amal Abdulla Isa
Allam Hamdan
Bahaaeddin Alareeni
Verlag: Springer International Publishing
Buch: Innovation of Businesses, and Digitalization during Covid-19 Pandemic
Print ISBN: 978-3-031-08089-0

Electronic ISBN: 978-3-031-08090-6

Copyright-Jahr: 2023
DOI: https://doi.org/10.1007/978-3-031-08090-6_26

Premium Partner

Marktübersichten

Die im Laufe eines Jahres in der „adhäsion“ veröffentlichten Marktübersichten helfen Anwendern verschiedenster Branchen, sich einen gezielten Überblick über Lieferantenangebote zu verschaffen.

Zur Marktübersicht

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner

Marktübersichten