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2016 | OriginalPaper | Buchkapitel

The Impact on the Organisational Effects of the Implementation of ERP and Selected Management Methods

verfasst von : Agnieszka Bieńkowska, Katarzyna Walecka-Jankowska, Anna Zgrzywa-Ziemak

Erschienen in: The Essence and Measurement of Organizational Efficiency

Verlag: Springer International Publishing

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Abstract

The aim of the article was the analysis of the relations of the coexistence of the Enterprise Resource Planning (ERP) and selected management methods: Benchmarking, Business Process Management (BPM), Business Process Reengineering (BPR), Balanced Scorecard (BSC), Competency-based Management (CBM), Customer Relationship Management (CRM), Knowledge Management (KM), Lean Management (LM), Outsourcing, Six Sigma, Total Quality Management (TQM). Contemporary organisations invest more and more in enterprise systems, including ERP systems, and high growth of these investments is still predicted. The complexity and dynamics of modern management systems in fact determine the simultaneous and sequential application of many management concepts and methods. In the main, however, the coexistence of implemented solutions should be beneficial for an organisation. The theoretical views on the relations of ERP and selected management methods have thus been empirically verified in the analysis of differences in the assessment of a number of effects of using the selected management methods in pairs with ERP as well as separately (business, efficiency, management, social and environmental effects) were investigated. One-way ANOVA was used for a sample of 167 Polish organizations.

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Vorheriges Kapitel Identification of Performance Measurement Systems Applied in Polish Enterprises

Nächstes Kapitel Industry Concentration and Performance: Case of Life Insurance Industry

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The authors realise that the major difficulty that occurred in the course of the study was the different number of the existence of particular methods in the organisations under study. This fact affects the ‘potential’ possibilities of the coexistence of these methods.

39 organisational results were listed by the research team. Each result was evaluated on the Likert’s scale of 1–5 (from ‘very negative’ to ‘very positive’) by the respondents. The exploratory factor analysis was used to group the results. Factors satisfy the condition of normality (Kolmogorov–Smirnov test was used).

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Titel: The Impact on the Organisational Effects of the Implementation of ERP and Selected Management Methods
verfasst von: Agnieszka Bieńkowska
Katarzyna Walecka-Jankowska
Anna Zgrzywa-Ziemak
Verlag: Springer International Publishing
Buch: The Essence and Measurement of Organizational Efficiency
Print ISBN: 978-3-319-21138-1

Electronic ISBN: 978-3-319-21139-8

Copyright-Jahr: 2016
DOI: https://doi.org/10.1007/978-3-319-21139-8_2

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