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Erschienen in:
Employing Personal Construct Theory to Understand Information Systems: A Practical Guide for Researchers Kapitel lesen Erstes Kapitel lesen

2012 | OriginalPaper | Buchkapitel

4. The Language-Action Approach: Information Systems Supporting Social Actions

verfasst von : Karthikeyan Umapathy

Erschienen in: Information Systems Theory

Verlag: Springer New York

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Abstract

The Language-Action Perspective (LAP) approach, with the premise that people perform actions through communication, provides an appropriate framework for analyzing and designing information systems matching the needs of today’s information and communication technology (ICT)-intensive organizations. The LAP approach considers that work in organizations is performed through communication and coordination among its workers. Therefore, according to the LAP approach, purpose of the information systems is to support social actions. Language-action theories provide information systems researchers guidance to gain a comprehensive understanding on how people can use communication to create, control, and maintain social interactions in the organizational context. In this chapter, we provide an overview of the LAP approach and its main theoretical foundation Habermas’ theory of communicative action along with a discussion on the differences between ­traditional view and LAP view of information systems.

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Vorheriges Kapitel Transactive Memory and Its Application in IS Research
Nächstes Kapitel A Summary and Review of Galbraith’s Organizational Information Processing Theory
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Metadaten
Titel
The Language-Action Approach: Information Systems Supporting Social Actions
verfasst von
Karthikeyan Umapathy
Copyright-Jahr
2012
Verlag
Springer New York
Buch
Information Systems Theory

Print ISBN: 978-1-4419-9706-7

Electronic ISBN: 978-1-4419-9707-4

Copyright-Jahr: 2012

DOI
https://doi.org/10.1007/978-1-4419-9707-4_4

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