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Erschienen in:
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2015 | OriginalPaper | Buchkapitel

The Mediating Role of Perceived Security: An Empirical Study of Mobile Wallet Adoption in USA

verfasst von : Norman Shaw

Erschienen in: HCI in Business

Verlag: Springer International Publishing

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Abstract

Because the USA is introducing ‘chip and pin’ card standards in 2015, payment terminals are being implemented that have the capability of reading plastic cards that are simply waved in proximity to the terminal. With the aid of a ‘mobile wallet’ app, smartphones are able to substitute for the physical card and complete contactless payments. The transaction flows through an ecosystem that is comprised of the smartphone manufacturers, software developers, mobile network providers and financial institutions. However, consumer adoption has been slow and, in order to help practitioners with their investment decisions, this study seeks to explain the factors that influence intention to use. Theory extends the technology acceptance model with the constructs of perceived security and personal innovativeness. An empirical study supports the hypotheses and explains the mediating role of perceived security.

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Vorheriges Kapitel The Role of Brand Loyalty and Social Media in E-Commerce Interfaces: Survey Results and Implications for User Interfaces
Nächstes Kapitel Productpedia – A Collaborative Electronic Product Catalog for Ecommerce 3.0
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Metadaten
Titel
The Mediating Role of Perceived Security: An Empirical Study of Mobile Wallet Adoption in USA
verfasst von
Norman Shaw
Copyright-Jahr
2015
Buch
HCI in Business

Print ISBN: 978-3-319-20894-7

Electronic ISBN: 978-3-319-20895-4

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-20895-4_33