Skip to main content
Erschienen in: Group Decision and Negotiation 3/2018

20.02.2018

The Price of Team Spirit for Sensemaking Through Task Discourse in Innovation Teams

verfasst von: Martin Ratzmann, Robin Pesch, Ricarda Bouncken, Carla Martínez Climent

Erschienen in: Group Decision and Negotiation | Ausgabe 3/2018

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Despite interest in innovation teams, we have only limited insights into how team members make sense of innovation teams’ inherent ambiguity. By referring to the sensemaking literature and to the research on task discourse, our study introduces task discourse as a valuable sensemaking mechanism in innovation teams. We argue that team creativity and feasibility testing increases the need for task discourse, which in turn improves team performance. Beyond this, we consider ambivalent effects of team spirit. On the one hand, team spirit allows leveraging smoothly synergies to emerge but on the other hand, high team spirit can limit team member’s willingness to challenge each other’s different perspectives and opinions critically. Data on 250 innovation teams of German manufacturing teams support the assumed beneficial effects of task discourse and the ambivalent effect of team spirit. Teams need sensemaking through task discourse when they want to achieve benefits from team creativity. The total effect of creativity on team performance is insignificant, while the indirect effect of team creativity on team performance is significantly positive. Our study enriches current research on ambiguity and sensemaking in innovation teams, answers the call to elaborate benefits and drawbacks team spirit might bring to teams, and provides valuable managerial implications.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Amabile TM (1996) Creativity in context. Westview Press, Boulder Amabile TM (1996) Creativity in context. Westview Press, Boulder
Zurück zum Zitat Angelsberger M, Kraus S, Mas-Tur A, Roig-Tierno N (2017) International opportunity recognition: an overview. J Small Bus Strategy 27:19–36 Angelsberger M, Kraus S, Mas-Tur A, Roig-Tierno N (2017) International opportunity recognition: an overview. J Small Bus Strategy 27:19–36
Zurück zum Zitat Ashmos DP, Nathan ML (2002) Team sense-making: a mental model for navigating uncharted territories. J Manag Issues 14:198–217 Ashmos DP, Nathan ML (2002) Team sense-making: a mental model for navigating uncharted territories. J Manag Issues 14:198–217
Zurück zum Zitat Baarup A, Breunig M, Dufour M, Gehrig J, Geldmacher F, Heberger M, Repenning J (2015) Industry 4.0—how to navigate digitalization of the manufacturing sector, Mc Kinsey Digital, Munich Baarup A, Breunig M, Dufour M, Gehrig J, Geldmacher F, Heberger M, Repenning J (2015) Industry 4.0—how to navigate digitalization of the manufacturing sector, Mc Kinsey Digital, Munich
Zurück zum Zitat Bagozzi RP, Yi Y (1988) On the evaluation of structural equation models. J Acad Market Sci 16:74–94CrossRef Bagozzi RP, Yi Y (1988) On the evaluation of structural equation models. J Acad Market Sci 16:74–94CrossRef
Zurück zum Zitat Brambor T, Clark WR, Golder M (2006) Understanding interaction models: improving empirical analyses. Polit Anal 14:63–82CrossRef Brambor T, Clark WR, Golder M (2006) Understanding interaction models: improving empirical analyses. Polit Anal 14:63–82CrossRef
Zurück zum Zitat Chen M-H (2006) Understanding the benefits and detriments of conflict on team creativity process. Creat Innov Manag 15:105–116CrossRef Chen M-H (2006) Understanding the benefits and detriments of conflict on team creativity process. Creat Innov Manag 15:105–116CrossRef
Zurück zum Zitat Cooper RG, Edgett SJ, Kleinschmidt EJ (1999) New product portfolio management: practices and performance. J Prod Innovat Manag 16:333–351CrossRef Cooper RG, Edgett SJ, Kleinschmidt EJ (1999) New product portfolio management: practices and performance. J Prod Innovat Manag 16:333–351CrossRef
Zurück zum Zitat De Dreu CKW, Gelfand MJ (2008) Conflict in the workplace: sources, functions, and dynamics across multiple levels of analysis. In: DeDreu CKW, Gelfand MJ (eds) The psychology of conflict and conflict management in organizations. Taylor & Francis Group, London, pp 3–54 De Dreu CKW, Gelfand MJ (2008) Conflict in the workplace: sources, functions, and dynamics across multiple levels of analysis. In: DeDreu CKW, Gelfand MJ (eds) The psychology of conflict and conflict management in organizations. Taylor & Francis Group, London, pp 3–54
Zurück zum Zitat Eisenberg EM (2007) Strategic ambiguities. Sage, Thousands Oaks Eisenberg EM (2007) Strategic ambiguities. Sage, Thousands Oaks
Zurück zum Zitat Fornell C, Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. J Mark Res 18:39–50CrossRef Fornell C, Larcker DF (1981) Evaluating structural equation models with unobservable variables and measurement error. J Mark Res 18:39–50CrossRef
Zurück zum Zitat Girotra K, Terwiesch C, Ulrich KT (2010) Idea generation and the quality of the best idea. Manage Sci 56:591–605CrossRef Girotra K, Terwiesch C, Ulrich KT (2010) Idea generation and the quality of the best idea. Manage Sci 56:591–605CrossRef
Zurück zum Zitat Guzzo RA, Shea GP (1992) Group performance and intergroup relations in organizations. In: Dunette MD, Hough LM (eds) Handbook of industrial and organizational psychology, vol 3, 2nd edn. Consulting Psychologist Press, Palo Alto, pp 199–267 Guzzo RA, Shea GP (1992) Group performance and intergroup relations in organizations. In: Dunette MD, Hough LM (eds) Handbook of industrial and organizational psychology, vol 3, 2nd edn. Consulting Psychologist Press, Palo Alto, pp 199–267
Zurück zum Zitat Habermann H, Schulte R (2017) Analyzing non-linear dynamics of organic growth: evidence from small German new ventures. J Small Bus Strategy 27:36–64 Habermann H, Schulte R (2017) Analyzing non-linear dynamics of organic growth: evidence from small German new ventures. J Small Bus Strategy 27:36–64
Zurück zum Zitat Hackman JR, Morris CG (1983) Group tasks, group interaction, and group performance effectiveness. In: Blumberg HH, Hare AP, Kent V, Davies M (eds) Small groups and social interaction, vol 1. Wiley. Chichester, UK, pp 331–345 Hackman JR, Morris CG (1983) Group tasks, group interaction, and group performance effectiveness. In: Blumberg HH, Hare AP, Kent V, Davies M (eds) Small groups and social interaction, vol 1. Wiley. Chichester, UK, pp 331–345
Zurück zum Zitat Hair JF, Black B, Babin B, Anderson RE, Tatham RL (2010) Multivariate data analysis, 7th edn. Pearson Prentice Hall, Upper Saddle River Hair JF, Black B, Babin B, Anderson RE, Tatham RL (2010) Multivariate data analysis, 7th edn. Pearson Prentice Hall, Upper Saddle River
Zurück zum Zitat Hoegl M, Gemuenden HG (2001) Teamwork quality and the success of innovative projects: a theoretical concept and empirical evidence. Organ Sci 12:435–449CrossRef Hoegl M, Gemuenden HG (2001) Teamwork quality and the success of innovative projects: a theoretical concept and empirical evidence. Organ Sci 12:435–449CrossRef
Zurück zum Zitat Janis IL (1972) Victims of groupthink; a psychological study of foreign-policy decisions and fiascoes. Houghton Mifflin, Boston Janis IL (1972) Victims of groupthink; a psychological study of foreign-policy decisions and fiascoes. Houghton Mifflin, Boston
Zurück zum Zitat Klein A, Moosbrugger H (2000) Maximum likelihood estimation of latent interaction effects with the LMS method. Psychometrika 65:457–474CrossRef Klein A, Moosbrugger H (2000) Maximum likelihood estimation of latent interaction effects with the LMS method. Psychometrika 65:457–474CrossRef
Zurück zum Zitat Levitt T (2002) Creativity is not enough. Harv Bus Rev 80:137–145 Levitt T (2002) Creativity is not enough. Harv Bus Rev 80:137–145
Zurück zum Zitat Li J, Hambrick DC (2005) Factional groups: a new vantage on demographic faultlines, conflict, and disintegration in work teams. Acad Manage J 48:794–813CrossRef Li J, Hambrick DC (2005) Factional groups: a new vantage on demographic faultlines, conflict, and disintegration in work teams. Acad Manage J 48:794–813CrossRef
Zurück zum Zitat Lovelace K, Shapiro DL, Weingart LR (2001) Maximizing cross-functional new product teams’ innovativeness and constraint adherence: a conflict communications perspective. Acad Manage J 44:779–793 Lovelace K, Shapiro DL, Weingart LR (2001) Maximizing cross-functional new product teams’ innovativeness and constraint adherence: a conflict communications perspective. Acad Manage J 44:779–793
Zurück zum Zitat Martin LL, Clark LF (1990) Social cognition: Exploring the mental processes involved in human and social interaction. In: Eysenck MW (ed) Cognitive psychology: an international review. Wiley, Hillsdale, pp 195–216 Martin LL, Clark LF (1990) Social cognition: Exploring the mental processes involved in human and social interaction. In: Eysenck MW (ed) Cognitive psychology: an international review. Wiley, Hillsdale, pp 195–216
Zurück zum Zitat Mintzberg H (1994) The rise and fall of strategic planning. Prentice Hall, Hemel Hempstead Mintzberg H (1994) The rise and fall of strategic planning. Prentice Hall, Hemel Hempstead
Zurück zum Zitat Miron-Spektor E, Erez M, Naveh E (2011) The effect of conformist and attentive-to-detail members on team innovation: reconciling the innovation paradox. Acad Manage J 54:740–760CrossRef Miron-Spektor E, Erez M, Naveh E (2011) The effect of conformist and attentive-to-detail members on team innovation: reconciling the innovation paradox. Acad Manage J 54:740–760CrossRef
Zurück zum Zitat Mohammed S, Ringseis E (2001) Cognitive diversity and consensus in group decision making: the role of inputs, processes, and outcomes. Organ Behav Hum Dec 85:310–335CrossRef Mohammed S, Ringseis E (2001) Cognitive diversity and consensus in group decision making: the role of inputs, processes, and outcomes. Organ Behav Hum Dec 85:310–335CrossRef
Zurück zum Zitat Mooney AC, Holahan PJ, Amason AC (2007) Don’t take it personally: exploring cognitive conflict as a mediator of affective conflict. J Manage Stud 44:733–758CrossRef Mooney AC, Holahan PJ, Amason AC (2007) Don’t take it personally: exploring cognitive conflict as a mediator of affective conflict. J Manage Stud 44:733–758CrossRef
Zurück zum Zitat Muthén LK, Muthén BO (1998–2012) Mplus user’s guide, 7th edn. Muthén & Muthén, Los Angeles Muthén LK, Muthén BO (1998–2012) Mplus user’s guide, 7th edn. Muthén & Muthén, Los Angeles
Zurück zum Zitat Postmes T, Spears R, Cihangir S (2001) Quality of decision making and group norms. J Pers Soc Psychol 80:918–930CrossRef Postmes T, Spears R, Cihangir S (2001) Quality of decision making and group norms. J Pers Soc Psychol 80:918–930CrossRef
Zurück zum Zitat Simonin BL (1999) Ambiguity and the process of knowledge transfer in strategic alliances. Strateg Manage J 20:595–623CrossRef Simonin BL (1999) Ambiguity and the process of knowledge transfer in strategic alliances. Strateg Manage J 20:595–623CrossRef
Zurück zum Zitat Stasser G (1999) The uncertain role of unshared information in collective choice. In: Thompson LL, Levine JM, Messick DM (eds) Shared cognition in organizations: the management of knowledge. Lawrence Erlbaum Associates, Hildsdale, pp 49–69 Stasser G (1999) The uncertain role of unshared information in collective choice. In: Thompson LL, Levine JM, Messick DM (eds) Shared cognition in organizations: the management of knowledge. Lawrence Erlbaum Associates, Hildsdale, pp 49–69
Zurück zum Zitat Stasser G, Titus W (1985) Pooling of unshared information in group decision making: biased information sampling during discussion. J Pers Soc Psychol 48:1467–1478CrossRef Stasser G, Titus W (1985) Pooling of unshared information in group decision making: biased information sampling during discussion. J Pers Soc Psychol 48:1467–1478CrossRef
Zurück zum Zitat Statistisches Bundesamt (2014) Bruttoinlands-Produkt 2013 für Deutschland: Begleitmaterial zur Pressekonferenz am 15. Januar 2014 in Berlin. Statistisches Bundesamt, Wiesbaden Statistisches Bundesamt (2014) Bruttoinlands-Produkt 2013 für Deutschland: Begleitmaterial zur Pressekonferenz am 15. Januar 2014 in Berlin. Statistisches Bundesamt, Wiesbaden
Zurück zum Zitat Stewart GL, Barrick MR (2000) Team structure and performance: assessing the mediating role of intrateam process and the moderating role of task type. Acad Manage J 43:135–148 Stewart GL, Barrick MR (2000) Team structure and performance: assessing the mediating role of intrateam process and the moderating role of task type. Acad Manage J 43:135–148
Zurück zum Zitat van Knippenberg D, Schippers MC (2007) Work group diversity. Annu Rev Psyhcol 58:515–541CrossRef van Knippenberg D, Schippers MC (2007) Work group diversity. Annu Rev Psyhcol 58:515–541CrossRef
Zurück zum Zitat Weick KE (1995) Sensemaking in organizations. Sage Publications, Thousand Oaks Weick KE (1995) Sensemaking in organizations. Sage Publications, Thousand Oaks
Zurück zum Zitat Weick KE (2005) Managing the unexpected: complexity as distributed sensemaking. In: McDaniel RR, Drie DJ (eds) Uncertainty and surprise in complex systems: questions on working with the unexpected. Springer, Berlin, pp 51–65CrossRef Weick KE (2005) Managing the unexpected: complexity as distributed sensemaking. In: McDaniel RR, Drie DJ (eds) Uncertainty and surprise in complex systems: questions on working with the unexpected. Springer, Berlin, pp 51–65CrossRef
Zurück zum Zitat Williams KY, O’Reilly CA (1998) Demography and diversity in organizations: a review of 40 years of research. Res Organ Behav 20:77–140 Williams KY, O’Reilly CA (1998) Demography and diversity in organizations: a review of 40 years of research. Res Organ Behav 20:77–140
Zurück zum Zitat Wittenbaum GM, Stasser G (1996) Management of information in small groups. In: NyeIn JL, Brower AM (eds) What’s social about social cognition? Research on socially shared cognition in small groups. Sage, Thousand Oaks, pp 3–28CrossRef Wittenbaum GM, Stasser G (1996) Management of information in small groups. In: NyeIn JL, Brower AM (eds) What’s social about social cognition? Research on socially shared cognition in small groups. Sage, Thousand Oaks, pp 3–28CrossRef
Zurück zum Zitat Workman M, Kahnweiler W, Bommer W (2003) The effects of cognitive style and media richness on commitment to telework and virtual teams. J Vocat Behav 63:199–219CrossRef Workman M, Kahnweiler W, Bommer W (2003) The effects of cognitive style and media richness on commitment to telework and virtual teams. J Vocat Behav 63:199–219CrossRef
Zurück zum Zitat Wright CR, Manning MR, Farmer B, Gilbreath B (2000) Resourceful sensemaking in product development teams. Organ Stud 21:807CrossRef Wright CR, Manning MR, Farmer B, Gilbreath B (2000) Resourceful sensemaking in product development teams. Organ Stud 21:807CrossRef
Zurück zum Zitat Ziegler R, Diehl M, Zijlstra G (2000) Idea production in nominal and virtual groups: does computer-mediated communication improve group brainstorming? Group Process Interg 3:141–158CrossRef Ziegler R, Diehl M, Zijlstra G (2000) Idea production in nominal and virtual groups: does computer-mediated communication improve group brainstorming? Group Process Interg 3:141–158CrossRef
Metadaten
Titel
The Price of Team Spirit for Sensemaking Through Task Discourse in Innovation Teams
verfasst von
Martin Ratzmann
Robin Pesch
Ricarda Bouncken
Carla Martínez Climent
Publikationsdatum
20.02.2018
Verlag
Springer Netherlands
Erschienen in
Group Decision and Negotiation / Ausgabe 3/2018
Print ISSN: 0926-2644
Elektronische ISSN: 1572-9907
DOI
https://doi.org/10.1007/s10726-018-9561-2

Weitere Artikel der Ausgabe 3/2018

Group Decision and Negotiation 3/2018 Zur Ausgabe

Premium Partner