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Erschienen in:
2008 | OriginalPaper | Buchkapitel
The Transition Management of IT Services — A Pragmatic Approach
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“Nil sine mango vita labore dedit mortalibus”
1
— Life grant nothing to us mortals without hard work. Even though
Horace
, the outstanding Latin poet and satirist under the emperor
Augustus
, did not have business relationships in mind when he wrote this famous line; though, the successful co-operations between companies are based on trusting interaction of individuals, which requires patience and enormous efforts on both sides. This is particularly true during initiation of an outsourcing deal and the transition, resources, assets and contracts.