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Erschienen in:
2009 | OriginalPaper | Buchkapitel
The Whole Story: Retrieving Narratives for Cross-Cultural Understanding
verfasst von : Alex Davis
Erschienen in: Online Communities and Social Computing
Verlag: Springer Berlin Heidelberg
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We present a narrative-based approach to computer-mediated building of cross-cultural competence, and describe work on a case-based approach to the indexing and automated retrieval of culturally specific narratives. The narrative approach to culture reflects an anthropological view of the cross-cultural understanding problem, seeking understanding of cultural factors by creating computational representations of observed and reported narratives operant in various cultures, as well as narratives of cross-cultural interaction. These narratives constitute cases which can be retrieved using case-based reasoning, based on their applicability to a user’s problem or environment, in a particular cultural context. The use of narrative in its original form has the advantage that it can be derived relatively intuitively from experts, literature, and historical record, and in addition to its direct suitability for gaining understanding, may be appropriate for adaptation to social media and simulation through automated agents.