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2016 | OriginalPaper | Buchkapitel

4. Toward Conscious-Like Conversational Agents

verfasst von : Milan Gnjatović, Branislav Borovac

Erschienen in: Toward Robotic Socially Believable Behaving Systems - Volume II

Verlag: Springer International Publishing

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Abstract

Although considerable effort has been already devoted to studying various aspects of human-machine interaction, we are still a long way from developing socially believable conversational agents. This paper identifies some of the main causes of the current state in the field: (i) socially believable behaviour of a technical system is misinterpreted as a functional requirement, rather than a qualitative, (ii) the currently prevalent statistical approaches cannot address research problems of managing human-machine interaction that require some sort of contextual analysis, and (iii) the structure of human-machine interaction is unjustifiably reduced to a task structure. In addition, we propose a way to address these pitfalls. We consider the capability of a technical system to simulate fundamental features of human consciousness as one of the key desiderata to perform socially believable behaviour. In line with this, the paper discusses the possibilities for the computational realization of (iv) unified interpretation, (v) learning through interaction, and (vi) context-dependent perception in the context of human-machine interaction.

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Fußnoten
1
And possibly other contexts (e.g., the user’s electroencelographic activity, etc.).
 
2
Apart from the fact that the study of architecture to support intelligent behaviour may be one of the most ill-defined enterprises in the field of artificial intelligence [26].
 
3
In our previous work, we refer to these two groups as to focus stimuli and negative reinforcement stimuli. However, the terms stimuli and inhibitors reflect more appropriately the dichotomy between these groups.
 
4
The research question of short-term adaptation of the system’s dialogue strategy is addressed in [23, 24].
 
5
The practice of long-term collection of the user’s data opens many important ethical questions that are out of the scope of this paper. However, these questions still remain to be properly addressed.
 
6
Only for the purpose of illustration, the lower end of the range of significant retrieval costs for a given balanced focus tree can be estimated as the ratio of the height of the focus tree to the number of all nodes in the focus tree.
 
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Metadaten
Titel
Toward Conscious-Like Conversational Agents
verfasst von
Milan Gnjatović
Branislav Borovac
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-31053-4_4

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