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2011 | OriginalPaper | Buchkapitel

Towards a Quality Referential for Performance in Design

verfasst von : A. Poulet, B. Rose, E. Caillaud

Erschienen in: Global Product Development

Verlag: Springer Berlin Heidelberg

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Abstract

The current competitive environment push companies to take actions to improve their activities, regarding whatever their products, processes, or their organization. But how to intervene? Which could be the best measures and practices that will optimize the system performance? Also in the goal of greater overall efficiency, we evaluate the performance of collaborative design projects; we create indicators, which can drive us in the best interests, in regard of our objectives. But are they well adapted or well integrated regarding the needs of interfaces, between the company and the assessment system itself? To lay a solid foundation of the evaluation process of performance, we take as the basis the normative approach in design management, the standard ISO or AFNOR to introduce our notion of performance.

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Metadaten
Titel
Towards a Quality Referential for Performance in Design
verfasst von
A. Poulet
B. Rose
E. Caillaud
Copyright-Jahr
2011
Verlag
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-642-15973-2_61

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