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Information Systems Frontiers

Erschienen in:

01.07.2008

Towards an integrated measurement of IS project performance: The project performance scorecard

verfasst von: Corlane Barclay

Erschienen in: Information Systems Frontiers | Ausgabe 3/2008

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Abstract

Determining the contribution of information system (IS) projects is a difficult endeavour. This research presents a framework for evaluating and measuring IS project performance that seek to address this problem while moving away from the reliance on the traditional assessment method (time, cost, specifications). When IS projects fail or succeed is difficult to determine what conditions enabled the outcome. However, if we are to develop a higher level of IS project management competence we need frameworks that can help in assessing IS project outcomes while critically reflecting and learning from IS project management practices. The Project Performance Scorecard (PPS) recommended here is one framework that can help to advance our understanding IS project management and evaluation approaches. This framework integrates concepts from existing models of IS success, the Balanced Scorecard and project management practices. A case study approach is used to illustrate the use of the PPS, and offers insights into how it can be useful in assessing the performance of IS projects.

Vorheriger Artikel A process-focused decision framework for analyzing the business value potential of IT investments

Nächster Artikel Team performance and information system implementation

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Titel: Towards an integrated measurement of IS project performance: The project performance scorecard
verfasst von: Corlane Barclay
Publikationsdatum: 01.07.2008
Verlag: Springer US
Erschienen in: Information Systems Frontiers / Ausgabe 3/2008
Print ISSN: 1387-3326
Elektronische ISSN: 1572-9419
DOI: https://doi.org/10.1007/s10796-008-9083-6

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