2012 | OriginalPaper | Buchkapitel
Towards Cross-Organizational Process Mining in Collections of Process Models and Their Executions
verfasst von : J. C. A. M. Buijs, Boudewijn F. van Dongen, Wil M. P. van der Aalst
Erschienen in: Business Process Management Workshops
Verlag: Springer Berlin Heidelberg
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Variants of the same process may be encountered in different organizations, e.g., any municipality will have a process to handle building permits. New paradigms such as Software-as-a-Service (SaaS) and Cloud Computing stimulate organizations to share a BPM infrastructure. The shared infrastructure has to support many processes and their variants. Dealing with such large collections of similar process models for multiple organizations is challenging. However, a shared BPM infrastructure also enables
cross-organizational process mining
. Since events are recorded in a unified way, it is possible to cross-correlate process models and the actual observed behavior in different organizations. This paper presents a novel approach to compare collections of process models and their events logs. The approach is used to compare processes in different Dutch municipalities.