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Erschienen in:
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2024 | OriginalPaper | Buchkapitel

13. Unknowability, Heuristics, and Ethical Imperatives of Public Value Creation

verfasst von : Kaifeng Yang, Naon Min

Erschienen in: Challenges to Public Value Creation

Verlag: Springer Nature Switzerland

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Abstract

Various frameworks or models have been proposed to help guide public managers in public value creation. This chapter argues that they are heuristics designed to address the unknowability problem of public value creation, playing a similar role as many other heuristics in the public administration literature. However, the public value heuristics are not a panacea, and they suffer from insufficient attention to the ethical uncertainties inherent in the value creation process. Four alternative ways of incorporating ethics into public value heuristics are discussed: integrating public value heuristics (e.g., the strategic triangle) with ethics heuristics (e.g., the ethics triangle), identifying major ethical issues in public value creation, examining the cognitive ethical bias that public managers may encounter in value-creation decisions, and attending to institutional ethics that support public value creation.

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Vorheriges Kapitel Reception and Application of the Concept of Public Value in Latin America
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Metadaten
Titel
Unknowability, Heuristics, and Ethical Imperatives of Public Value Creation
verfasst von
Kaifeng Yang
Naon Min
Copyright-Jahr
2024
Buch
Challenges to Public Value Creation

Print ISBN: 978-3-031-46029-6

Electronic ISBN: 978-3-031-46030-2

Copyright-Jahr: 2024

DOI
https://doi.org/10.1007/978-3-031-46030-2_13

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