2013 | OriginalPaper | Buchkapitel
Users in IT Product Development Process
verfasst von : Malgorzata Pankowska
Erschienen in: Computer Networks
Verlag: Springer Berlin Heidelberg
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The rise of the Internet has increased the business transformation. Companies want to communicate with customers and partners in real-time. On the other side, Internet users demand speedy, well fitted access to actual information as well as to business applications. The paper focuses on user participation in the development of business information system (BIS). The paper includes the analysis of the empirical research results on user support software preferences.