A Model for the Management in Organizations Based on People and Knowledge: Aspects to Be Considered in Its Design

As Professor Gil-Aluja states, the progressive uncertainty and complexity in business and economic systems highlights the relevant role of people, basis for the generation of intangible resources that are the source of business competitiveness. Thus, the relevance of intangibles in the current society, especially those based on knowledge and people, makes them a strategic issue for the organizations, due to the competitive advantage that they can generate, and also by their impact on results. Intangibles are under research and study both in the scientific-academic and in the corporate spheres. In this work we intend to consider some aspects in the design and implementation of an efficient model for the management in organizations, based on people and knowledge. To do this, we review the literature on the matter, as well as apply to the observation of some relevant cases of implementation of related models in companies belonging to different territorial spaces. Results, especially from the observation of practical cases, suggest that there is an enormous difficulty in the phases of implementation and maintenance in time of these models, possibly due to the difficulties that emerge to evaluate and monetize adequately their actual cost and the benefits obtained.