A Review of Enterprise Process Modelling Techniques

Enterprises are becoming more distributed and collaborative as a result of rapid advances in telecommunications and Web-based technologies. The changing nature of enterprises has, in turn, led to research and development towards new techniques and products for the modelling, specification, monitoring, and operational control of business processes and enterprise functions. This chapter overviews several prominent enterprise process modeling techniques, illustrates their key features with the help of a common example, and points to the need for further process-modelling research to support the design/redesign and improvement of next-generation enterprises. This chapter ends with a brief account of recent research on the development of a new process-modelling framework and language.