nach oben

Erschienen in:

2020 | OriginalPaper | Buchkapitel

Analyzing the Effects of Organizational Trust and Organizational Commitment in Anti-productivity Behaviours in Managerial Approach Dimension to Achieve a Strategic Competitive Advantage

verfasst von : Mehmet Saim Aşçı

Erschienen in: Strategic Outlook for Innovative Work Behaviours

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

It is observed that negative approaches in organizational functioning and attitudes towards work have recently become increasingly common. Such developments weaken employees’ feelings of commitment and dedication to the organization and work. To improve the organizational commitment and dedication of the employees, first, the causes of emotions that inhibit these emotions and solution methods to eliminate alienation to work should be analyzed. In this study, anti-productivity behaviours, their causes, factors that influence the formation of organizational trust and commitment, and the relations between anti-productivity behaviours will be evaluated.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Determinants of Working Capital Management of Manufacturing Firms in Ghana Under Innovative Work Behaviour Perspective

Nächstes Kapitel Responsive Demand Management in the Era of Digitization

Acar, N. (2000). İnsan Kaynakları Yönetimi. Ankara: MPM Yayınları.

Adair, J. (2011). Effective leadership: How to be a successful leader (New Revised ed.). Sydney: Pan Macmillan.

Agarwall, J., & Malloy, D. C. (1999). Ethical work climate dimensions in a not-for-profit organization: An empirical study. Journal of Business Ethics, 20, 1–14.CrossRef

Albrecht, S., & Travaglione, A. (2003). Trust in public-sector senior management. International Journal of Human Resource Management, 14(1), 76–92.CrossRef

Alias, M., Mohd Rasdi, R., Ismail, M., & Abu Samah, B. (2013). Predictors of workplace deviant behaviour: HRD agenda for Malaysian support personnel. European Journal of Training and Development, 37(2), 161–182.CrossRef

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18.CrossRef

Appelbaum, S. H., Iaconi, G. D., & Matousek, A. (2007). Positive and negative deviant workplace behaviors: Causes, impacts, and solutions. Corporate Governance: The International Journal of Business in Society, 7(5), 586–598.CrossRef

Asunakutlu, T. (2002). Örgütsel Güvenin Oluşturulmasına İlişkin Unsurlar ve Bir Değerlendirme. Muğla Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 9, 1–13.

Banai, M., Reisel, W. D., & Probst, T. M. (2004). A managerial and personal control model: Predictions of work alienation and organizational commitment in Hungary. Journal of International Management, 10(3), 375–392.CrossRef

Barnett, T., & Vaicys, C. (2000). The moderating effect of individuals’ perceptions of ethical work climate on ethical judgments and behavioral intentions. Journal of Business Ethics, 27(4), 351–362.CrossRef

Bartels, K. K., Harrick, E., Martell, K., & Strickland, D. (1998). The relationship between ethical climate and ethical problems within human resource management. Journal of Business Ethics, 17(7), 799–804.CrossRef

Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85(3), 349.CrossRef

Bergman, M. E. (2006). The relationship between affective and normative commitment: Review and research agenda. Journal of Organizational Behavior, 27, 645–663.CrossRef

Beugre, C. D. (2002). Understanding organizational justice and its impact on managing employees: An African perspective. International Journal of Human Resource Management, 13(7), 1091–1104.CrossRef

Boon, O. K., & Arumugam, V. (2006). The influence of corporate culture on organizational commitment: case study of semiconductor organizations in Malaysia. Sunway Academic Journal, 3, 99–115.

Caza, A., Barker, B. A., & Cameron, K. S. (2004). Ethics and ethos: The buffering and amplifying effects of ethical behavior and virtuousness. Journal of Business Ethics, 52(2), 169–178.CrossRef

Chan, M. (2000). Organizational justice theories and landmark cases. The International Journal of Organizational Analysis, 8(1), 68–88.CrossRef

Chen, L. Y. (2004). Examining the effect of organization culture and leadership behaviors on organizational commitment, job satisfaction, and job performance at small and middle-sized firms of Taiwan. Journal of American Academy of Business, Cambridge, 5(2), 432–438.

Chen, H. F., & Chen, Y. C. (2008). The impact of work redesign and psychological empowerment on organizational commitment in a changing environment: An example from Taiwan’s state-owned enterprises. Public Personnel Management, 37(3), 279–302.CrossRef

Chirasha, V., & Mahapa, M. (2012). An analysis of the causes and impact of deviant behaviour in the workplace. The case of secretaries in state universities. Journal of Emerging Trends in Economics and Management Sciences, 3(5), 415–421.

Cho, Y. J., & Park, H. (2011). Exploring the relationships among trust, employee satisfaction, and organizational commitment. Public Management Review, 13(4), 551–573.CrossRef

Chughtai, A. A., & Zafar, S. (2006). Antecedents and consequences of organizational commitment among Pakistani university teachers. Applied Human Research Management, 11(1), 39–64.

Clayton, S. (1997). Sharpen your team’s skills in developing strategy. London: McGraw-Hill.

Cufaude, J. (1999). Creating Organizational Trust: Defining, establishing, and maintaining something as elusive and fragile as trust is as difficult as it is essential. Association Management-Washington, 51, 26–36.

De Cremer, D. (2005). Procedural and distributive justice effects moderated by organizational identification. Journal of Managerial Psychology, 20(1), 4–13.CrossRef

Demirel, Y. (2009). Örgütsel bağlılık ve üretkenlik karşıtı davranışlar arasındaki ilişkiye kavramsal yaklaşım. İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi, 8(15), 115–132.

Deshpande, S. P. (1996). The impact of ethical climate types on facets of job satisfaction: An empirical investigation. Journal of Business Ethics, 15(6), 655–660.CrossRef

DiPietro, R. B., & Pizam, A. (2008). Employee alienation in the quick service restaurant industry. Journal of Hospitality & Tourism Research, 32(1), 22–39.CrossRef

Doğan, H. (2002). Işgörenlerin Adalet Algilamalarinda Örgüt Içi Iletişim ve Prosedürel Bilgilendirmenin Rolü. Ege Akademik Bakış Dergisi, 2(2), 71–78.

Dordevic, B. (2004). Employee Commitment in Times of Radical Organizational Changes. Economics and Organization, 2(2), 111–117.

Erakovich, R., Bruce, R., & Wyman, S. (2002, March). Preliminary results: A study of the relationship of ethical work climate and organizational culture in public organizations. In: American Society for Public Administration National Conference (pp. 1–12).

Erondu, E. A., Sharland, A., & Okpara, J. O. (2004). Corporate ethics in Nigeria: A test of the concept of an ethical climate. Journal of Business Ethics, 51(4), 349–357.CrossRef

Faghihi, A., & Allameh, S. M. (2012). Investigating the influence of employee attitude toward change and leadership style on change readiness by SEM (Case Study: Isfahan Municipality). International Journal of Academic Research in Business and Social Sciences, 2(11), 215.

Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2011). Business ethics: Ethical decision making and cases (8th ed.). Mason, OH: South Western Cengage Learning.

Fox, S., Spector, P. E., & Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59(3), 291–309.CrossRef

Gilbert, J. A., & Tang, T. L. P. (1998). An examination of organizational trust antecedents. Public Personnel Management, 27(3), 321–338.CrossRef

Gould, A. E. (2005). Social differences and management styles: A study of conformity (pp. 3441–3441). Flagstaff, AZ: Northern Arizona University.

Greenberg, J., & Cropanzano, R. (2002). Advances in organizational justice. Palo Alto, CA: Stanford University Press.

Gürbüz, S. (2006). Örgütsel vatandaşlık davranışı ile duygusal bağlılık arasındaki ilişkilerin belirlenmesine yönelik bir araştırma. Ekonomik ve Sosyal Araştırmalar Dergisi.

Hirschfeld, R. R., Feild, H. S., & Bedeian, A. G. (2000). Work alienation as an individual-difference construct for predicting workplace adjustment: A test in two samples 1. Journal of Applied Social Psychology, 30(9), 1880–1902.CrossRef

Kanten, P., & Ülker, F. (2014). Yönetim Tarzının Üretkenlik Karşıtı İş Davranışlarına Etkisinde İşe Yabancılaşmanın Aracılık Rolü. Mugla Sitki Kocman University Journal of Social Sciences, 32, 14–40.

Karimi, F., Hosseinzadeh, D., & Azizi, G. (2011). Relationship between management style and productivity of employees in Islamic Azad University-Islamshahr Unit. World Applied Sciences Journal, 12(10), 1685–1690.

Khetarpal, I., & Srivastava, R. C. (2000). Management styles grounded in interpersonal roles: Focus on heads of school in India. International Journal of Educational Management, 14, 74–83.

Klotz, A. C., & Buckley, M. R. (2013). A historical perspective of counterproductive work behavior targeting the organization. Journal of Management History, 19(1), 114–132.CrossRef

Lamond, D., Nair, N., & Vohra, N. (2010). An exploration of factors predicting work alienation of knowledge workers. Management Decision, 48, 600–615.CrossRef

Laschinger, H. K. S., Finegan, J., Shamian, J., & Casier, S. (2000). Organizational trust and empowerment in restructured healthcare settings: Effects on staff nurse commitment. JONA: The Journal of Nursing Administration, 30(9), 413–425.CrossRef

Le Roy, J., Bastounis, M., & Poussard, J. M. (2012). Interactional justice and counterproductive work behaviors: The mediating role of negative emotions. Social Behavior and Personality: An International Journal, 40(8), 1341–1355.CrossRef

Le, K., Donnellan, M. B., Spilman, S. K., Garcia, O. P., & Conger, R. (2014). Workers behaving badly: Associations between adolescent reports of the Big Five and counterproductive work behaviors in adulthood. Personality and Individual Differences, 61, 7–12.CrossRef

Liou, S. R. (2008). An analysis of the concept of organizational commitment. In Nursing Forum (Vol. 43(3), pp. 116–125). Malden, USA: Blackwell Publishing Inc.

Litzky, B. E., Eddleston, K. A., & Kidder, D. L. (2006). The good, the bad, and the misguided: How managers inadvertently encourage deviant behaviors. Academy of Management Perspectives, 20(1), 91–103.CrossRef

Mann, S. L., Budworth, M. H., & Ismaila, A. S. (2012). Ratings of counterproductive performance: The effect of source and rater behavior. International Journal of Productivity and Performance Management, 61(2), 142–156.CrossRef

Maqsood, S., Bilal, H., Nazir, S., & Baig, R. (2013). Manager’s leadership styles and employee’s job satisfaction. Human and Social Science Research, 1(2), 139–144.

Marshall, O. I. (2012). Employee Attitude to Management Style case: International equitable association Nigeria Limited. Degree programme in Business Administration. Seinäjoki: Seinäjoki University of Applied Sciences.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.CrossRef

McAllister, D. J. (1995). Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(1), 24–59.CrossRef

McCroskey, S. D. (2007). The relationship between leadership practices and the three-component model of organizational commitment: An empirical analysis. Minneapolis, MN: Capella University.

Mikhailitchenko, A., & Lundstrom, W. J. (2006). Inter-organizational relationship strategies and management styles in SMEs: The US-China-Russia study. Leadership and Organization Development Journal, 27(6), 428–448.CrossRef

Mishra, A. K. (1996). Organizational responses to crisis. In Trust in organizations: Frontiers of theory and research (p. 261). Newbury Park, CA: Sage.CrossRef

Mishra, J., & Morrissey, M. A. (1990). Trust in employee/employer relationships: A survey of West Michigan managers. Public Personnel Management, 19(4), 443–486.CrossRef

Mize, K. J., Stanforth, N., & Johnson, C. (2000). Perceptions of retail supervisors’ ethical behavior and front-line managers’ organizational commitment. Clothing and Textiles Research Journal, 18(2), 100–110.CrossRef

Moretti, D. M. (1986). The prediction of employee counterproductivity through attitude assessment. Journal of Business and Psychology, 1(2), 134–147.CrossRef

Neves, P., & Caetano, A. (2006). Social exchange processes in organizational change: The roles of trust and control. Journal of Change Management, 6(4), 351–364.CrossRef

Ogunola, A. A., Kalejaiye, P. O., & Abrifor, C. A. (2013). Management style as a correlate of job performance of employees of selected Nigerian brewing industries. African Journal of Business Management, 7(36), 3714.CrossRef

Özbek, M. F. (2011). Örgüt içerisindeki güven ve işe yabancilaşma ilişkisinde örgüte uyum sağlamanin araci rolü. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 16(1), 231–248.

Özdevecioğlu, M. (2003). Örgütsel vatandaşlık davranışı ile üniversite öğrencilerinin bazı demografik özellikleri ve akademik başarıları arasındaki ilişkilerin belirlenmesine yönelik bir araştırma. Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 20, 117–136.

Özgür, B. (2011). Yönetim tarzları ve etkileri. Maliye dergisi, 161, 215–230.

Özüren, Ü. (2017). Tekstil işletmelerinde nepotizm uygulamalarına bağlı olarak üretkenlik karşıtı davranışlar ve sonuçları Yayımlanmamış Yüksek Lisans Tezi, İstanbul Kültür Üniversitesi/Sosyal Bilimler Enstitüsü/İşletme Anabilim Dalı/İşletme Bilim Dalı).

Pop, M. T., & Pop, D. (2008). Types of managers and management styles. Fascicle of Management and Technological Engineering, 7(17), 2604–2610.

Priesemuth, M., Arnaud, A., & Schminke, M. (2013). Bad behavior in groups: The impact of overall justice climate and functional dependence on counterproductive work behavior in work units. Group & Organization Management, 38(2), 230–257.CrossRef

Sabuncuoğlu, Z. (2011). İşletme Etiği, Beta Basım AŞ. İstanbul: Nisan.

Sarros, J. C., Tanewski, G. A., Winter, R. P., Santora, J. C., & Densten, I. L. (2002). Work alienation and organizational leadership. British Journal of Management, 13(4), 285–304.CrossRef

Saunders, M., & Thornhill, A. (2004). Trust and mistrust in organizations: An exploration using an organizational justice framework. European Journal of Work and Organizational Psychology, 13(4), 493–515.CrossRef

Schwepker, C. H., Jr., & Hartline, M. D. (2005). Managing the ethical climate of customer-contact service employees. Journal of Service Research, 7(4), 377–397.CrossRef

Şimşek, M. Ş., Çelik, A., & Akgemci, T. (2001). “Davranış Bilimlerine Giriş ve Örgütlerde Davranış” (Introduction to behavioral sciences and organizations behavior). Ankara: Nobel Yayın Dağıtım.

Şimşek, M. Ş., Çelik, A., Akgemci, T., & Fettahlıoğlu, T. (2006). Örgütlerde Yabancilaşmanin Yönetimi Araştırması. Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 15, 569–587.

Singh, K. (2007). Predicting organizational commitment through organization culture: A study of automobile industry in India. Journal of Business Economics and Management, 8(1), 29–37.CrossRef

Standing, G. (2011). The precariat: The new dangerous class. London, New York: Bloomsbury Academic.CrossRef

Suar, D., & Khuntia, R. (2004). Does ethical climate influence unethical practices and work behaviour? Journal of Human Values, 10(1), 11–21.CrossRef

Tanner, B. M., Jr. (2007). An analysis of the relationships among job satisfaction, organizational trust, and organizational commitment in an acute care hospital. Pasadena, CA: Saybrook University.

Thau, S., Bennett, R. J., Mitchell, M. S., & Marrs, M. B. (2009). How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective. Organizational Behavior and Human Decision Processes, 108(1), 79–92.CrossRef

Tonks, G. R., & Nelson, L. G. (2008). HRM: A contributor to employee alienation? Research and practice: Human resource management, 16(1), 1–17.

Türk, S., & Aydoğan, E. (2008). Kişiler Arası İletişim ve Empati. In M. Ş. Şimşek & A. Çelik (Eds.), Çağdaş Yönetim ve Örgütsel Başarım. Konya: Eğitim Kitabevi.

Uche, N., & Timinepere, C. O. (2012). Management styles and organizational effectiveness: An appraisal of private enterprises in Eastern Nigeria. American International Journal of Contemporary Research, 2(9), 198–204.

Ünler, E. (2006). Örgüte bağlılığın işin nitelikleri ve davranış düzeltme uygulamasıyla ilişkisi. Yönetim Bilimleri Dergisi, 4(1), 95–116.

Uslaner, E. M. (2002). The moral foundations of trust. Cambridge: Cambridge University Press.

Vardi, Y., & Weitz, E. (2002). Organizational misbehavior: Hypotheses, research and implications. In Re-imaging business ethics: Meaningful solutions for a global economy (pp. 51–84). Bradford, UK: Emerald Group Publishing Limited.CrossRef

Weber, J., & Seger, J. E. (2002). Influences upon organizational ethical subclimates: A replication study of a single firm at two points in time. Journal of Business Ethics, 41(1–2), 69–84.CrossRef

Wiener, Y. (1982). Commitment in organizations: A normative view. Academy of Management Review, 7(3), 418–428.CrossRef

Wimbush, J. C., & Shepard, J. M. (1994). Toward an understanding of ethical climate: Its relationship to ethical behavior and supervisory influence. Journal of Business Ethics, 13(8), 637–647.CrossRef

Wu, W. Y., Chiang, C. Y., & Jiang, J. S. (2002). Interrelationships between TMT management styles and organizational innovation. Industrial Management & Data Systems, 102(3), 171–183.CrossRef

Xie, D. (2005). Exploring organizational learning culture, job satisfaction, motivation to learn, organizational commitment, and internal service quality in a sport organization (Doctoral dissertation, The Ohio State University).

Yen, C. H., & Teng, H. Y. (2013). The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry. Tourism Management, 36, 401–410.CrossRef

Zoghbi-Manrique de Lara, P., & Verano-Tacoronte, D. (2007). Investigating the effects of procedural justice on workplace deviance: Do employees’ perceptions of conflicting guidance call the tune? International Journal of Manpower, 28(8), 715–729.CrossRef

Titel: Analyzing the Effects of Organizational Trust and Organizational Commitment in Anti-productivity Behaviours in Managerial Approach Dimension to Achieve a Strategic Competitive Advantage
verfasst von: Mehmet Saim Aşçı
Verlag: Springer International Publishing
Buch: Strategic Outlook for Innovative Work Behaviours
Print ISBN: 978-3-030-50130-3

Electronic ISBN: 978-3-030-50131-0

Copyright-Jahr: 2020
DOI: https://doi.org/10.1007/978-3-030-50131-0_15

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Premium Partner