nach oben

Erschienen in:

2022 | OriginalPaper | Buchkapitel

6. Bionic Banking Project

verfasst von : Bernardo Nicoletti

Erschienen in: Beyond Fintech

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

This chapter considers the project for the bionic transformation. A project is the basis of any innovation, which is critical to overcoming the present economic and financial crisis. Actionable knowledge on how to improve innovation and bring value to the customers and organizations is essential. There have been many attempts to apply methods to the innovation processes with mixed results in the past. This chapter discusses improving innovation processes based on design thinking and integrating digitization into the lean six sigma method. These methods aim to add value to the customers, improve effectiveness, eliminate waste, minimize operating costs, and reduce time-to-market by redesigning the innovation processes and automation.

The chapter reports a certain number of cases where these approaches have been very successful in helping the start-to-end innovation processes (from the definition of the value for the customers up to the implementation of a prototype and engineering the delivery processes).

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Bionic Banking Life Cycle

Nächstes Kapitel Bionic Banking Conclusions

Securities and Exchange Commission Form 10-k. Commission File number 001-34624.

2010 ISO 9241-210, ergonomics of human-system interaction—Human-centered design for interactive systems.

Aaen, I. (2008). Essence: Facilitating agile innovation. In Agile processes in software engineering and extreme programming (pp. 1–10). Springer.

Agrawal, A., Gans, J., & Goldfarb, A. (2016). The simple economics of machine intelligence. Harvard Business Review, 17(1), 2–5.

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.CrossRef

Ajzen, I., & Fishbein, M. (1980). Attitude understanding and predicting social behavior. Prentice-Hall.

Azim, T., Riva, O., & Nath, S. (2016, June). uLink: Enabling user-defined deep linking to app content. In Proceedings of the 14th Annual International Conference on Mobile Systems, Applications, and Services (pp. 305–318).

Barth, T. J., & Arnold, E. (1999). Artificial intelligence and administrative discretion: Implications for public administration. The American Review of Public Administration, 29(4), 332–351.

Bauer, W., Bender, M., Braun, M., Rally, P., & Scholtz, O. (2016). Lightweight robots in manual assembly, best to start simply: examining companies’ initial experiences with lightweight robots. Fraunhofer Institut.

Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., ... & Thom, D. (2001). Manifesto for agile software development. www.agile.manifesto.org. Accessed 15 March 2022.

Bicheno, J., & Catherwood, P. (2005). Service quality concepts. Six sigma and the quality toolbox (pp. 132–150). PICSIE Books.

Bin, M. A., Pyeman, J. B., Ali, N. B., Abdul, N. B., & Khai, K. G. (2018). Determinants of supply chain finance adoption among Malaysian manufacturing financial institutions: A proposed conceptual framework. International Journal of Education and Research, 6(4), 237–248.

Bizer, C., Heath, T., & Berners-Lee, T. (2011). Linked data: The story so far. In Semantic services, interoperability and web applications: Emerging concepts (pp. 205–227). IGI Global.

Breazeal, C. (2001, September). Affective interaction between humans and robots. In European conference on artificial life (pp. 582–591). Springer.

Breuer, H. (2013). Lean venturing: Learning to create new business through exploration, elaboration, evaluation, experimentation, and evolution. International Journal of Innovation Management, 17(03), 1340013.CrossRef

Brown, T. (2015). When everyone is doing design thinking, is it still a competitive advantage. Harvard Business Review, p. 27.

Brown, T., & Martin, R. (2015). Spotlight on the evolution of design thinking. Harvard Business Review, 56–85.

Bruckner, M., LaFleur, M., & Pitterle, I. (2017). Frontier issues: The impact of the technological revolution on labour markets and income distribution. Department of Economic & Social Affairs, UN.

Bullen, C. V., & Rockart, J. F. (1981). A primer on critical success factors. Sloan School of Business, MIT.

Chan, L. K., & Wu, M. L. (2002). Quality function deployment: A literature review. European Journal of Operational Research, 143(3), 463–497.

Chang, E., Hussain, F. K., & Dillon, T. (2006, October). Reputation ontology for reputation systems. In OTM Confederated International Conferences “On the Move to Meaningful Internet Systems” (pp. 1724–1733). Springer.

Chen, M. C., Chen, S. S., Yeh, H. M., & Tsaur, W. G. (2016). The critical factors influencing internet services finances satisfaction: An empirical study in Taiwan. American Journal of Industrial and Business Management, 6(6), 748–762.CrossRef

Chiang, R. H., Grover, V., Liang, T. P., & Zhang, D. (2018). Strategic value of big data and business analytics. Journal of Management Information Systems, 35(2), 383–387.CrossRef

Coelho, P. S., & Henseler, J. (2012). Creating customer loyalty through service customization. European Journal of Marketing.

Corvalán, J. G. (2019, April). Keynote: PROMETEA. Artificial intelligence to transform public organizations. In 2019 Sixth International Conference on eDemocracy & eGovernment (ICEDEG) (p. 15). IEEE.

Davis, S., & Botkin, J. (1994). The coming of knowledge-based business. Harvard Business Review, 72(5), 165–170.

De Neys, W. (Ed.). (2017). Dual process theory 2.0. Routledge.

De Pace, F., Manuri, F., Sanna, A., & Fornaro, C. (2020). A systematic review of augmented reality interfaces for collaborative industrial robots. Computers & Industrial Engineering, 149, 106806.

Decker, M., Fischer, M., & Ott, I. (2017). Service robotics and human labor: A first technology assessment of substitution and cooperation. Robotics and Autonomous Systems, 87, 348–354.CrossRef

Dwyer, F. R., Schurr, P. H., & Oh, S. (1987). Developing buyer-seller relationships. Journal of Marketing, 51(2), 11–27.CrossRef

Eggers, W. D., Schatsky, D., & Viechnicki, P. (2017). AI-augmented government: Using cognitive technologies to redesign public sector work. Deloitte University Press.

Eraut, M. (1998). Concepts of competence. Journal of Interprofessional Care, 12(2), 127–139.CrossRef

Erten, S. (2021). Chapter seven toward a new hybrid model. In M. Z. Çögenli (Ed.), Digitalization in organizations (p. 106). Google Books.

Essig, M. (2006). Electronic Insurance. Konzeption und Anwendung. In J. Zentes (Ed.), Handbuch Handel (pp. 735–758). Gabler.

ET Bureau. (2020, April). RBI announces more measures to deal with economic fallout of COVID-19. The Economic Times.

Ettlie, J. E., Bridges, W. P., & O’keefe, R. D. (1984). Organization strategy and structural differences for radical versus incremental innovation. Management science, 30(6), 682–695.

Ezer, N., Bruni, S., Cai, Y., Hepenstal, S. J., Miller, C. A., & Schmorrow, D. D. (2019, November). Trust engineering for human-AI teams. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 63(1), 322–326.

Fallis, J., & Fuchs, O. (2019). Transforming banking with smart automation. Nice and Bain & Company.

Fernández-Sanz, L., Gómez-Pérez, J., & Castillo-Martínez, A. (2017). e-Skills Match: A framework for mapping and integrating the main skills, knowledge and competence standards and models for ICT occupations. Computer Standards & Interfaces, 51, 30–42.CrossRef

Fornell, C., & Wernerfelt, B. (1987). Defensive marketing strategy by consumer complaint management: A theoretical analysis. Journal of Marketing, 24(4), 337–346.

Freeman, C., & Perez, C. (1988). Structural crises of adjustment, business cycles and investment behaviour. Technology, organizations and innovation: Theories, concepts and paradigms (pp. 38–66).

Gefen, D., & Straub, D. (2003). Managing user trust in B2C e-services. e-Service, 2(2), 7–24.

Geissbauer, R., Weissbarth, R., & Wetzstein, J. (2016). Banking 5.0: Are the organisation ready for the digital revolution? PriceWaterhouseCoopers.

Goniwada, S. R. (2022). Enterprise cloud native automation. Cloud native architecture and design (pp. 523–553). Apress.CrossRef

Gruber, M., De Leon, N., George, G., & Thompson, P. (2015). Managing by design: From the editors. Academy of Management Journal, 58(1), 1–7.

Gudem, M., Steinert, M., Welo, T., & Leifer, L. (2013). Redefining customer value in lean product development design projects. Journal of Engineering, Design and Technology.

Guilford, J. P. (1967). The nature of human intelligence. McGraw-Hill.

Gunning, D. (2017). Explainable artificial intelligence (XAI). Defense Advanced Research Projects Agency (DARPA), and Web, 2(2).

Halstrick, T. (2020). Determining a bank’s customer value proposition based on customer value dimensions (Bachelor’s thesis). University of Twente, Enschede, Netherlands.

HDFC Bank. (2020, September). HDFC Bank launches Video KYC facility [Press Release].

HDFC Bank. (2021, January). Financial results (Indian Gaap) for the quarter and nine months ended December 31, 2020 [Press release].

Henderson, R. M., & Clark, K. B. (1990). Architectural innovation: The reconfiguration of existing product technologies and the failure of established firms. Administrative Science Quarterly, 9–30.

Kelley, T. (2001). Prototyping is the shorthand of innovation. Design Management Journal (Former Series), 12(3), 35–42.

Iarovyi, S., Lastra, J. L. M., Haber, R., & del Toro, R. (2015, July). From artificial cognitive systems and open architectures to cognitive manufacturing systems. In 2015 IEEE 13th International Conference on Industrial Informatics (INDIN) (pp. 1225–1232). IEEE.

Imai, M. (1986). Kaizen (Vol. 201). Random House Business Division.

Jacobides, M. G., Brusoni, S., & Candelon, F. (2021). The evolutionary dynamics of the artificial intelligence ecosystem. Evolution Academic Papers.

Jarrahi, M. H. (2018). Artificial intelligence and the future of work: Human—AI symbiosis in organizational decision making. Business Horizons.

Kagermann, H. (2014). von Industries 4.0 Chancen nutzen. In T. Bauernhansl, M. Ten Hompel, & B. Vogel-Heuser (Eds.), Produktion industries 4.0. Automatisierung und Logistik (pp. 603–614). Springer.

Kakati, M. (2003). Success criteria in high-tech new ventures. Technovation, 23(5), 447–457.CrossRef

Kamble, S., Gunasekaran, A., & Arha, H. (2019). Understanding the Blockchain solution adoption in supply chains-Indian context. International Journal of Production Research, 57(7), 2009–2033.CrossRef

Kanazawa, A., Kinugawa, J., & Kosuge, K. (2019). Adaptive motion planning for a collaborative robot based on prediction uncertainty to enhance human safety and work efficiency. IEEE Transactions on Robotics, 35, 817–832.CrossRef

Karwowski, W. (2005). Ergonomics and human factors: The paradigms for science, engineering, design, technology and management of human-compatible systems. Ergonomics, 48(5), 436–463.CrossRef

Kim, Y., Park, Y. J., & Choi, J. (2016). The adoption of mobile payment services for Fintech. International Journal of Applied Engineering Research, 11(2), 1058–1061.

Kollmann, T (2011). E-Business: Grundlagen elektronischer Geschäftsprozesse in der net economy. Gabler

Lee, J., Bagheri, B., & Kao, H. A. (2015). A cyber-physical systems architecture for industry 4.0-based manufacturing systems. Manufacturing Letters, 3, 18–23.CrossRef

Lee, J., Kao, H. A., & Yang, S. (2014). Service innovation and smart analytics for industry 5.0 and big data environment. Procedia CIRP, 16, 3–8.CrossRef

Li, H., & Liu, Y. (2014). Understanding post-adoption behaviors of e-service users in the context of online travel services. Information & Management, 51(8), 1043–1052.

Li, S., Wang, R., Zheng, P., & Wang, L. (2021). Towards proactive human–robot collaboration: A foreseeable cognitive manufacturing paradigm. Journal of Manufacturing Systems, 60, 547–552.CrossRef

Li, S., Zheng, P., & Zheng, L. (2020). An AR-assisted deep learning-based approach for automatic inspection of aviation connectors. IEEE Transactions on Industrial Informatics, 17, 1721–1731.CrossRef

Liébana-Cabanillas, F., Sánchez-Fernández, J., & Muñoz-Leiva, F. (2014). Antecedents of the adoption of the new mobile payment systems: The moderating effect of age. Computers in Human Behavior, 35, 464–478.CrossRef

Liebau, D. (2016). Design thinking in financial services. Lightbulb Capital.

Liu, F., Tong, J., Mao, J., Bohn, R., Messina, J., Badger, L., & Leaf, D. (2011). NIST cloud computing reference architecture. NIST Special Publication, 500(2011), 1–28.

Liu, X., Zheng, L., Shuai, J., Zhang, R., & Li, Y. (2020). Data-driven and AR assisted intelligent collaborative assembly system for large-scale complex products. Procedia CIRP, 93, 1049–1054.CrossRef

Lui, A., & Lamb, G. W. (2018). Artificial intelligence and augmented intelligence collaboration: Regaining trust and confidence in the financial sector. Information & Communications Technology Law, 27(3), 267–283.

Makridakis, S. (2017). The forthcoming artificial intelligence (AI) revolution: Its impact on society and firms. Futures, 90, 46–60.CrossRef

Manyika, J., Chui, M., Miremadi, M., Bughin, J., & George, K. (2017). A future that works: AI, automation, employment, and productivity. McKinsey Global Institute Research, Tech. Rep, 60, 1–135.

Margaria, T., & Steffen, B. (2010). Simplicity as a driver for agile innovation. Computer, 43(6), 90–92.

Marion, T. J., & Friar, J. H. (2012). Managing global outsourcing to enhance lean innovation. Research-Technology Management, 55(5), 44–50.

Mehri, D. (2006). The darker side of lean: An insider’s perspective on the realities of the Toyota production system. Academy of Management Perspectives, 20(2), 21–42.CrossRef

Morais, R., Le, V., Venkatesh, S., Tran, T., 2021. Learning asynchronous and sparse human-object interaction in videos. arXiv preprint arXiv:2103.02758

Munoz-Leiva, F., Climent-Climent, S., & Liébana-Cabanillas, F. (2017). Determinants of intention to use the mobile banking apps: An extension of the classic TAM model. Spanish Journal of Marketing-ESIC, 21(1), 25–38.CrossRef

Nash, K. (2015). CIO voices: Bank of America’s Cathy Bessant says ‘no’ to innovation labs. CIO Journal, The Wall Street Journal.

Nicoletti, B. (2012). Lean and digitize: An integrated approach to process improvement. Gower Publishing. ISBN-10: 1409441946.

Nicoletti, B. (2014a). Mobile banking. Palgrave Macmillan.

Nicoletti, B. (2014b, June). Lean and digitized innovation. In 2014 International Conference on Engineering, Technology and Innovation (ICE) (pp. 1–7). IEEE.

Nicoletti, B. (2017). Future of FinTech. Palgrave Macmillan.

Nicoletti, B. (2019). Digital transformation via open data in insurance. In A. L. Mention (Ed.), Digital innovation harnessing the value of open data. World Scientific.

Nicoletti, B. (2021). Banking 5.0. Springer.

Oosthuizen, R. M. (2021). The fourth industrial revolution: A resilience-based coping strategy for disruptive change. Agile coping in the digital workplace (pp. 11–34). Springer.CrossRef

Owais, S. S., & Hussein, N. S. (2016). Extract five categories CPIVW from the 9V’s characteristics of the big data. International Journal of Advanced Computer Science and Applications, 7(3), 254–258.

Oza, N., & Abrahamsson, P. (2009). Building blocks of agile innovation. Book Surge Publishing.

Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1991). Perceived service quality as a customer-based performance measure: An empirical examination of organizational barriers using an extended service quality model. Human Resource Management, 30(3), 335–364.CrossRef

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 14–40.

Pham, D. T., & Afify, A. A. (2005). Machine-learning techniques and their applications in manufacturing. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 219(5), 395–412.

Pizzagalli, S. L., Kuts, V., & Otto, T. (2021, May). User-centered design for Human-Robot Collaboration systems. In IOP Conference Series: Materials Science and Engineering, 1140(1), 012011. IOP Publishing.

Poole, D., Mackworth, A., & Goebel, R. (1997). Computational intelligence: A logical approach. Oxford University Press.

Rajavenkatanarayanan, A. (2021). Human factors analysis and monitoring to enhance human-robot collaboration (Doctoral dissertation). The University of Texas at Arlington, Arlington, TX.

Ransbotham, S., Khodabandeh, S., Kiron, D., Candelon, F., Chu, M,. & LaFountain, B. (2020). Expanding AI’s impact with organizational learning. MIT Sloan Management Review.

Realyvásquez-Vargas, A., Arredondo-Soto, K. C., García-Alcaraz, J. L., Márquez-Lobato, B. Y., & Cruz-García, J. (2019). Introduction and configuration of a collaborative robot in an assembly task as a means to decrease occupational risks and increase efficiency in a manufacturing company. Robotics and Computer-Integrated Manufacturing, 57, 315–328.CrossRef

Reeves, M. (2020, July 2). A guide to building a more resilient business. Harvard Business Review.

Ries, E., & Euchner, J. (2013). What large companies can learn from start-ups. Research-Technology Management, 56(4), 12–16.

Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster.

Romani, J. C. C. (2009). Strategies to promote the development of e-competencies in the next generation of professionals: European and international trends.

Rückert, P., Tracht, K., Herfs, W., Roggendorf, S., Schubert, V., & Schneider, M. (2020). Consolidation of product lifecycle information within human-robot collaboration for assembly of multi-variant products. Procedia Manufacturing, 49, 217–221.CrossRef

Sadrfaridpour, B., & Wang, Y. (2017). Collaborative assembly in hybrid manufacturing cells: An integrated framework for human–robot interaction. IEEE Transactions on Automation Science and Engineering, 15(3), 1178–1192.

Schierz, P. G., et al. (2010, May–June). Understanding customer acceptance of mobile payment services: An empirical analysis. Electronic Commerce Research and Applications, 9(3), 209–216.

Schlick, J., Stephan, P., Loskyll, M., & Lappe, D. (2014). Industries 4.0 in der praktischen Anwendung. In T. Bauernhansl, M. Ten Hompel, & B. Vogel-Heuser (Eds.), Industrie 4.0 to Produktion, Automatisierung und Logistik: Anwendung. Technologien. Migration (pp. 57–84). Springer.

Schmidt, R., Möhring, M., Härting, R. C., Reichstein, C., Neumaier, P., & Jozinović, P. (2015). Industry 5.0-potentials for creating smart products: Empirical research results. In The International Conference on Business Information Systems (pp. 16–27). Springer.

Schuh, G., Lenders, M., & Hieber, S. (2008, July 27–31). Lean innovation: Introducing value systems to product development. In PICMET 2008 Proceedings.

Schuh, G., Powerful, T., Wesch-Powerful, C., Weber, A. R., & Prote, J. P. (2014). Collaboration mechanisms to increase productivity in the context of industries 4. 0. Procedia CIRP, 19(2014), 51–56.

Schurr, P. H., & Ozanne, J. L. (1985). Influences on exchange processes: Buyers’ preconceptions of a seller’s trustworthiness and bargaining toughness. Journal of Consumer Research, 11(4), 939–953.

Sell, R., Leier, M., Rassolkin, A., & Ernits, J. P. (2018). Self-driving car ISEAUTO for research and education. In Proceedings of 2018 19th International Conference on Research Education Mechatronics, REM 2018 (pp. 111–116).

Shorrock, S., & Williams, C. (2016). Human factors and ergonomics in practice: Improving system performance and human well-being in the real world. CRC Press.

Siota, J., Klueter T., Wyman, O. Staib, D., Taylor, S., & Ania, I. (2017). Design thinking the new DNA of the financial sector—How banks can boost their growth through design thinking in an era of de-banking. IESE Business School.

Smit, J. (2016). e-competency of practitioners: A grounded theory. In SAIS 2016 Proceedings.

Socha, D., Folsom, T. C., & Justice, J. (2013). Applying agile software principles and practices for fast automotive development. In Proceedings of the FISITA 2012 World Automotive Congress (pp. 1033–1045).

Song, Y. W. (2019). User acceptance of an artificial intelligence (AI) virtual assistant: An extension of the solution acceptance mode (Doctoral dissertation). The University of Texas at Austin, Austin, TX.

Srinivas, V., & Wadhwani, R. (2019). Deloitte accelerating-digital-transformation-in-banking.

Srinivas, V., & Wadhwani, R. (2021). Recognizing the value of bank branches in a digital world findings from the global digital banking survey. Deloitte Insights.

Sternberg, R. J. (1984). What should intelligence tests test? Implications of a triarchic theory of intelligence for intelligence testing. Educational Researcher, 13(1), 5–15.CrossRef

Takeda, N., Shiomi, A., Kawai, K., & Ohiwa, H. (1993, January). Requirement analysis by the KJ editor. In [1993] Proceedings of the IEEE International Symposium on Requirements Engineering (pp. 98–101). IEEE.

Tambe, P., Hitt, L. M., Rock, D., & Brynjolfsson, E. (2019). IT, AI and the growth of intangible capital. Available at SSRN 3416289.

Temkin, A. (2017, April). Apply for a loan in less than 15 minutes. The Times.

Tomassetti, F. Rizzo, G., Glass, A., Hardy, L., Torchiano, M., & Morisio, M. (2011). Linked Data approach to the automation of the selection processes in systematic reviews. In The Assessment and Evaluation in Software Engineering (EASE 2011), 15th Annual Conference (pp. 31–350). EIT.

Tushman, M. L., & Nadler, D. A. (1980). Communication and technical roles in R&D laboratories: An information processing approach. TIMS Studies in the Management Sciences, 15(1), 91–112.

Tzanis, S. (2012). Direct insurance: The determinants of success. Dissertation of the University of St. Gallen, Switzerland.

Van Leeuwen, G., & Klomp, L. (2006). On the contribution of innovation to multi-factor productivity growth. Economics of Innovation and New Solution, 15(4–5), 367–390.

Van Weele, A. J. (2010). Purchasing & supply chain management: Analysis, strategy, planning and practice. Cengage Learning EMEA.

Walker, L. W. (2008). Learning lessons on lessons learned. In PMI® Global Congress.

Wang, L., Gao, R., Váncza, J., Krüger, J., Wang, X. V., Makris, S., & Chryssolouris, G. (2019). Symbiotic human-robot collaborative assembly. CIRP Annals, 68, 701–726.

Wang, L., Liu, S., Liu, H., & Wang, X. V. (2020). Overview of human-robot collaboration in manufacturing, In Proceedings of 5th International Conference on the Industry 4.0 Model for Advanced Manufacturing (pp. 15–58). Springer.

Wang, X. V., & Wang, L. (2021). A literature survey of the robotic technologies during the covid-19 pandemic. Journal of Manufacturing Systems.

Webb, M. (2019). The impact of artificial intelligence on the labor market. Available at SSRN 3482150.

Wessel, L., Baiyere, A., Ologeanu-Taddei, R., Cha, J., & Blegind-Jensen, T. (2021). Unpacking the difference between digital transformation and IT-enabled organizational transformation. Journal of the Association for Information Systems, 22(1), 102–129.

Wilson, K., & Doz, Y. L. (2011). Agile innovation: A footprint balancing distance and immersion. California Management Review, 53(2), 6–26.

Woitsch, R., Utz, W., Sumereder, A., Dieber, B., Breiling, B., Crompton, L., & Schumann, S. (2020). Collaborative model-based process assessment for trustworthy AI in robotic platforms. In First International Conference on Society 5.0.

Womack, J. P., & Jones, D. T. (2003). Lean thinking banish waste and create wealth in your corporation (2nd ed.). Simon & Schuster Inc.

Xu, W., Furie, D., Mahabhaleshwar, M., Suresh, B., & Chouhan, H. (2019). Applications of an interaction, process, integration, and intelligence (IPII) design approach for ergonomics solutions. Ergonomics.

Yamashina, H., Ito, T., & Kawada, H. (2002). Innovative product development process by integrating QFD and TRIZ. International Journal of Production Research, 40(5), 1031–1050.CrossRef

Yao, B., Zhou, Z., Wang, L., Xu, W., Yan, J., & Liu, Q. (2018). A function block-based cyber-physical production system for physical human-robot interaction. Journal of Manufacturing Systems, 48, 12–23.

Young, M. M., Bullock, J. B., & Lecy, J. D. (2019). Artificial discretion as a tool of governance: A framework for understanding the impact of artificial intelligence on public administration. Perspectives on Public Management and Governance, 2(4), 301–313.

Zhang, J., Liu, H., Chang, Q., Wang, L., & Gao, R. X. (2020). Recurrent neural network for motion trajectory prediction in human-robot collaborative assembly. CIRP Annals, 69, 9–12.CrossRef

Zheng, N. N., Liu, Z. Y., Ren, P. J., Ma, Y. Q., Chen, S. T., Yu, S. Y., ... & Wang, F. Y. (2017). Hybrid-augmented intelligence: Collaboration and cognition. Frontiers of Information Technology & Electronic Engineering, 18(2), 153–179.

Zheng, P., Wang, Z., Chen, C. H., & Khoo, L. P. (2019). A survey of smart product-service systems: Key aspects, challenges and future perspectives. Advanced Engineering Informatics, 42, 100973.

Zhu, B., Joseph, A., & Sastry, S. (2011, October). A taxonomy of cyber-attacks on SCADA systems. In 2011 International Conference on Internet of Things and 4th International Conference on Cyber, Physical and Social Computing (pp. 380–388). IEEE.

Titel: Bionic Banking Project
verfasst von: Bernardo Nicoletti
Verlag: Springer International Publishing
Buch: Beyond Fintech
Print ISBN: 978-3-030-96216-6

Electronic ISBN: 978-3-030-96217-3

Copyright-Jahr: 2022
DOI: https://doi.org/10.1007/978-3-030-96217-3_6