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Global Journal of Flexible Systems Management
Erschienen in: Global Journal of Flexible Systems Management 1/2017

17.01.2017 | Original Article

Business Architecture Flexibility as a Result of Knowledge-Intensive Process Management

verfasst von: Alexander Gromoff, Yulia Bilinkis, Nikolay Kazantsev

Erschienen in: Global Journal of Flexible Systems Management | Ausgabe 1/2017

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Abstract

In 2016 a survey was conducted among Russian companies to discover the most common problems associated with flexibility of business process management. A gap between strict process formalization demands and unpredictable nature of many knowledge-intensive operations was identified. The article suggests an approach to facilitate process management via combined context-aware set of methods. Firstly, the key terms are selected to serve as special cause indicators of variation in a process instance based on risk profiles. Afterward a cloud service is called, which automatically analyzes semantic annotation of the concrete process instance. Risk detection service identifies potential operational risks and in case of unexpected process execution complexities notifies users. Finally, expert search service calls for an expert in an organization automatically to create expert community. This novel approach could be used for knowledge-intensive business sectors (such as Research and Development) or in any organization interested in increasing its agility in changing business environment.
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Fußnoten
2
… A set of messages exchanged between process participants.
 
3
… Participants of the project (implicit expert knowledge carriers).
 
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Metadaten
Titel
Business Architecture Flexibility as a Result of Knowledge-Intensive Process Management
verfasst von
Alexander Gromoff
Yulia Bilinkis
Nikolay Kazantsev
Publikationsdatum
17.01.2017
Verlag
Springer India
Erschienen in
Global Journal of Flexible Systems Management / Ausgabe 1/2017
Print ISSN: 0972-2696
Elektronische ISSN: 0974-0198
DOI
https://doi.org/10.1007/s40171-016-0150-4

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