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Business & Information Systems Engineering

Ausgabe 5/2012

Inhalt (9 Artikel)

Editorial

Business Process Management

Jörg Becker, Michael Rosemann, Maximilian Röglinger, Michael zur Muehlen

Research Paper

Quality Marks, Metrics, and Measurement Procedures for Business Process Models

Sven Overhage, Dominik Q. Birkmeier, Sebastian Schlauderer

Research Paper

How to Steer the IT Outsourcing Provider

Nils Urbach, Tobias Würz

Research Paper

The Impact of Business Process Complexity on Business Process Standardization

Markus Schäfermeyer, Christoph Rosenkranz, Roland Holten

Catchword

Social Customer Relationship Management (Social CRM)

Rainer Alt, Olaf Reinhold

Call for Papers

BISE – Call for Papers Issue 1/2014

Martin Bichler, Thomas Hess, Peter Loos, Ramayya Krishnan

Imprint

Imprint

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