Skip to main content

2019 | OriginalPaper | Buchkapitel

3. Data

verfasst von : Marko Sarstedt, Erik Mooi

Erschienen in: A Concise Guide to Market Research

Verlag: Springer Berlin Heidelberg

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

In market research, data is critical. Testing, measuring, improving, or creating new goods and services are difficult, or even impossible, without product and customer data. We discuss the different types of data, how they are constructed, and their attributes. We subsequently discuss the advantages and disadvantages of primary and secondary data and what each type allows you to do. We show you how to assess data’s validity and reliability, and discuss the implications that measurement errors can have for your data’s quality. We conclude with a discussion of important concepts, such as population, probability and non-probability sampling, and the relevance of sample size for market research.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–403.CrossRef Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–403.CrossRef
Zurück zum Zitat Bearden, W. O., Netemeyer, R. G., & Haws, K. L. (2011). Handbook of marketing scales. Multi-item measures for marketing and consumer behavior research (3rd ed.). Thousand Oaks, CA: Sage.CrossRef Bearden, W. O., Netemeyer, R. G., & Haws, K. L. (2011). Handbook of marketing scales. Multi-item measures for marketing and consumer behavior research (3rd ed.). Thousand Oaks, CA: Sage.CrossRef
Zurück zum Zitat Bollen, K. A. (2002). Latent variables in psychology and the social sciences. Annual Review of Psychology, 53(1), 605–634.CrossRef Bollen, K. A. (2002). Latent variables in psychology and the social sciences. Annual Review of Psychology, 53(1), 605–634.CrossRef
Zurück zum Zitat Bollen, K. A., & Diamantopoulos, A. (2017). In defense of causal-formative indicators: A minority report. Psychological Methods, 22(3), 581–596.CrossRef Bollen, K. A., & Diamantopoulos, A. (2017). In defense of causal-formative indicators: A minority report. Psychological Methods, 22(3), 581–596.CrossRef
Zurück zum Zitat DeVellis, R. F. (2017). Scale development: Theory and applications (4th ed.). Thousand Oaks, CA: Sage. DeVellis, R. F. (2017). Scale development: Theory and applications (4th ed.). Thousand Oaks, CA: Sage.
Zurück zum Zitat Diamantopoulos, A. (2006). The error term in formative measurement models: Interpretation and modeling implications. Journal of Modelling in Management, 1(1), 7–17.CrossRef Diamantopoulos, A. (2006). The error term in formative measurement models: Interpretation and modeling implications. Journal of Modelling in Management, 1(1), 7–17.CrossRef
Zurück zum Zitat Diamantopoulos, A., Riefler, P., & Roth, K. P. (2008). Advancing formative measurement models. Journal of Business Research, 61(12), 1203–1218.CrossRef Diamantopoulos, A., Riefler, P., & Roth, K. P. (2008). Advancing formative measurement models. Journal of Business Research, 61(12), 1203–1218.CrossRef
Zurück zum Zitat Diamantopoulos, A., Sarstedt, M., Fuchs, C., Wilczynski, P., & Kaiser, S. (2012). Guidelines for choosing between multi-item and single-item scales for construct measurement: A predictive validity perspective. Journal of the Academy of Marketing Science, 40(3), 434–449.CrossRef Diamantopoulos, A., Sarstedt, M., Fuchs, C., Wilczynski, P., & Kaiser, S. (2012). Guidelines for choosing between multi-item and single-item scales for construct measurement: A predictive validity perspective. Journal of the Academy of Marketing Science, 40(3), 434–449.CrossRef
Zurück zum Zitat Erdem, T., & Swait, J. (2004). Brand credibility, brand consideration, and choice. Journal of Consumer Research, 31(1), 191–198.CrossRef Erdem, T., & Swait, J. (2004). Brand credibility, brand consideration, and choice. Journal of Consumer Research, 31(1), 191–198.CrossRef
Zurück zum Zitat Geyskens, I., Steenkamp, J.-B. E. M., & Kumar, N. (1998). Generalizations about trust in marketing channel relationships using meta-analysis. International Journal of Research in Marketing, 15(3), 223–248.CrossRef Geyskens, I., Steenkamp, J.-B. E. M., & Kumar, N. (1998). Generalizations about trust in marketing channel relationships using meta-analysis. International Journal of Research in Marketing, 15(3), 223–248.CrossRef
Zurück zum Zitat Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.CrossRef Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.CrossRef
Zurück zum Zitat Kaplan, A. (1964). The conduct of inquiry: San Francisco, CA: Chandler. Kaplan, A. (1964). The conduct of inquiry: San Francisco, CA: Chandler.
Zurück zum Zitat Kukull, W. A., & Ganguli, M. (2012). Generalizability. The trees, the forest, and the low-hanging fruit. Neurology, 78(23), 1886–1891.CrossRef Kukull, W. A., & Ganguli, M. (2012). Generalizability. The trees, the forest, and the low-hanging fruit. Neurology, 78(23), 1886–1891.CrossRef
Zurück zum Zitat Kuppelwieser, V., & Sarstedt, M. (2014). Confusion about the dimensionality and measurement specification of the future time perspective scale. International Journal of Advertising, 33(1), 113–136.CrossRef Kuppelwieser, V., & Sarstedt, M. (2014). Confusion about the dimensionality and measurement specification of the future time perspective scale. International Journal of Advertising, 33(1), 113–136.CrossRef
Zurück zum Zitat Levy, P. S., & Lemeshow, S. (2013). Sampling of populations: Methods and applications (5th ed.). Hoboken, NJ: John Wiley & Sons. Levy, P. S., & Lemeshow, S. (2013). Sampling of populations: Methods and applications (5th ed.). Hoboken, NJ: John Wiley & Sons.
Zurück zum Zitat Lindner, J. R., Murphy, T. H., & Briers, G. E. (2001). Handling nonresponse in social science research. Journal of Agricultural Education, 42(4), 43–53.CrossRef Lindner, J. R., Murphy, T. H., & Briers, G. E. (2001). Handling nonresponse in social science research. Journal of Agricultural Education, 42(4), 43–53.CrossRef
Zurück zum Zitat Mitchell, M. L., & Jolley, J. M. (2013). Research design explained (8th ed.). Belmont, CA: Wadsworth. Mitchell, M. L., & Jolley, J. M. (2013). Research design explained (8th ed.). Belmont, CA: Wadsworth.
Zurück zum Zitat Moser, C. A., & Stuart, A. (1953). An experimental study of quota sampling. Journal of the Royal Statistical Society. Series A General, 116(4), 349–405.CrossRef Moser, C. A., & Stuart, A. (1953). An experimental study of quota sampling. Journal of the Royal Statistical Society. Series A General, 116(4), 349–405.CrossRef
Zurück zum Zitat Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling procedures: Issues and applications. Thousand Oaks, CA: Sage.CrossRef Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling procedures: Issues and applications. Thousand Oaks, CA: Sage.CrossRef
Zurück zum Zitat Reichheld, F. F. (2003). The one number you need to grow. Harvard Business Review, 81(12), 46–55. Reichheld, F. F. (2003). The one number you need to grow. Harvard Business Review, 81(12), 46–55.
Zurück zum Zitat Sarstedt, M., & Schloderer, M. P. (2010). Developing a measurement approach for reputation of nonprofit organizations. International Journal of Nonprofit and Voluntary Sector Marketing, 15(3), 276–299. Sarstedt, M., & Schloderer, M. P. (2010). Developing a measurement approach for reputation of nonprofit organizations. International Journal of Nonprofit and Voluntary Sector Marketing, 15(3), 276–299.
Zurück zum Zitat Sarstedt, M., Diamantopoulos, A., Salzberger, T., & Baumgartner, P. (2016a). Selecting single items to measure doubly-concrete constructs: A cautionary tale. Journal of Business Research, 69(8), 3159–3167.CrossRef Sarstedt, M., Diamantopoulos, A., Salzberger, T., & Baumgartner, P. (2016a). Selecting single items to measure doubly-concrete constructs: A cautionary tale. Journal of Business Research, 69(8), 3159–3167.CrossRef
Zurück zum Zitat Sarstedt, M., Diamantopoulos, A., & Salzberger, T. (2016b). Should we use single items? Better not. Journal of Business Research, 69(8), 3199–3203.CrossRef Sarstedt, M., Diamantopoulos, A., & Salzberger, T. (2016b). Should we use single items? Better not. Journal of Business Research, 69(8), 3199–3203.CrossRef
Zurück zum Zitat Sarstedt, M., Hair, J. F., Ringle, C. M., Thiele, K. O., & Gudergan, S. P. (2016c). Estimation issues with PLS and CBSEM: Where the bias lies! Journal of Business Research, 69(10), 3998–4010.CrossRef Sarstedt, M., Hair, J. F., Ringle, C. M., Thiele, K. O., & Gudergan, S. P. (2016c). Estimation issues with PLS and CBSEM: Where the bias lies! Journal of Business Research, 69(10), 3998–4010.CrossRef
Zurück zum Zitat Sarstedt, M., Bengart, P., Shaltoni, A. M., & Lehmann, S. (2018). The use of sampling methods in advertising research: A gap between theory and practice. International Journal of Advertising, 37(4), 650–663.CrossRef Sarstedt, M., Bengart, P., Shaltoni, A. M., & Lehmann, S. (2018). The use of sampling methods in advertising research: A gap between theory and practice. International Journal of Advertising, 37(4), 650–663.CrossRef
Zurück zum Zitat Stephenson, C. B. (1979). Probability sampling with quotas: An experiment. Public Opinion Quarterly, 43(4), 477–496.CrossRef Stephenson, C. B. (1979). Probability sampling with quotas: An experiment. Public Opinion Quarterly, 43(4), 477–496.CrossRef
Zurück zum Zitat Churchill, G. A. (1979). A paradigm for developing better measures for marketing constructs. Journal of Marketing Research, 16(1), 64–73.CrossRef Churchill, G. A. (1979). A paradigm for developing better measures for marketing constructs. Journal of Marketing Research, 16(1), 64–73.CrossRef
Zurück zum Zitat Cochran, W. G. (1977). Sampling techniques (3rd ed.). New York, NY: John Wiley and Sons. Cochran, W. G. (1977). Sampling techniques (3rd ed.). New York, NY: John Wiley and Sons.
Zurück zum Zitat Diamantopoulos, A., & Winklhofer, H. M. (2001). Index construction with formative indicators: an alternative to scale development. Journal of Marketing Research, 38(2), 269–277.CrossRef Diamantopoulos, A., & Winklhofer, H. M. (2001). Index construction with formative indicators: an alternative to scale development. Journal of Marketing Research, 38(2), 269–277.CrossRef
Zurück zum Zitat DeVellis, R. F. (2017). Scale development: Theory and applications (4th ed.). Thousand Oaks, CA: Sage. DeVellis, R. F. (2017). Scale development: Theory and applications (4th ed.). Thousand Oaks, CA: Sage.
Zurück zum Zitat Mitchell, M. L., & Jolley, J. M. (2013). Research design explained (8th ed.). Belmont, CA: Wadsworth. Mitchell, M. L., & Jolley, J. M. (2013). Research design explained (8th ed.). Belmont, CA: Wadsworth.
Zurück zum Zitat Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling procedures: Issues and applications. Thousand Oaks, CA: Sage.CrossRef Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling procedures: Issues and applications. Thousand Oaks, CA: Sage.CrossRef
Zurück zum Zitat Paas, L.J., & Morren, M. (2018). Please do not answer if you are reading this: Respondent attention in online panels. Marketing Letters, 29(1), 13–21.CrossRef Paas, L.J., & Morren, M. (2018). Please do not answer if you are reading this: Respondent attention in online panels. Marketing Letters, 29(1), 13–21.CrossRef
Zurück zum Zitat Revilla, M., & Ochoa, C. (2018). Alternative methods for selecting web survey samples. International Journal of Maret Research, 60(4), 352-265. Revilla, M., & Ochoa, C. (2018). Alternative methods for selecting web survey samples. International Journal of Maret Research, 60(4), 352-265.
Metadaten
Titel
Data
verfasst von
Marko Sarstedt
Erik Mooi
Copyright-Jahr
2019
Verlag
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-662-56707-4_3