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2015 | OriginalPaper | Buchkapitel

Displays for Effective Human-Agent Teaming: The Role of Information Availability and Attention Management

verfasst von : Maia B. Cook, Cory A. Rieth, Mary K. Ngo

Erschienen in: Virtual, Augmented and Mixed Reality

Verlag: Springer International Publishing

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Abstract

In military and industrial systems, visual displays form a critical link between humans and agents. Through visual displays, human operators monitor indications of agent status to detect issues and proactively manage emerging problems. As operators manage increasingly more agents, conveying status becomes an especially complex visualization challenge. To effectively manage operator attention and support proactivity, careful consideration must be given to what information to provide access to and how best to assign visual salience to that information. Here, we systematically analyze and empirically evaluate the effectiveness of standard and novel status indicator formats in supporting proactive monitoring of multiple agents. The results reveal shortfalls of standard formats fielded in today’s control systems, inadequacies of those formats for future multi-agent monitoring, and benefits of novel formats. For application, we provide guidance for status format design and use, mitigations for improving inadequate formats, and inspiration for creating novel formats for improved monitoring.

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Metadaten
Titel
Displays for Effective Human-Agent Teaming: The Role of Information Availability and Attention Management
verfasst von
Maia B. Cook
Cory A. Rieth
Mary K. Ngo
Copyright-Jahr
2015
DOI
https://doi.org/10.1007/978-3-319-21067-4_19

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