Animated Agents’ Facial Emotions: Does the Agent Design Make a Difference?

The paper reports ongoing research toward the design of multimodal affective pedagogical agents that are effective for different types of learners and applications. In particular, the work reported in the paper investigated the extent to which the type of character design (realistic versus stylized) affects students’ perception of an animated agent’s facial emotions, and whether the effects are moderated by learner characteristics (e.g. gender). Eighty-two participants viewed 10 animation clips featuring a stylized character exhibiting 5 different emotions, e.g. happiness, sadness, fear, surprise and anger (2 clips per emotion), and 10 clips featuring a realistic character portraying the same emotional states. The participants were asked to name the emotions and rate their sincerity, intensity, and typicality. The results indicated that for recognition, participants were slightly more likely to recognize the emotions displayed by the stylized agent, although the difference was not statistically significant. The stylized agent was on average rated significantly higher for facial emotion intensity, whereas the differences in ratings for typicality and sincerity across all emotions were not statistically significant. A significant difference in ratings was shown in regard to sadness (within typicality), happiness (within sincerity), fear, anger, sadness and happiness (within intensity) with the stylized agent rated higher. Gender was not a significant correlate across all emotions or for individual emotions.