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2017 | OriginalPaper | Buchkapitel

Heuristics to Evaluate the Usability of Ubiquitous Systems

verfasst von : Larissa C. Rocha, Rossana M. C. Andrade, Andreia L. Sampaio, Valéria Lelli

Erschienen in: Distributed, Ambient and Pervasive Interactions

Verlag: Springer International Publishing

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Abstract

While the ubiquitous systems have characteristics that modify the way the user interacts with the systems, Human-Computer Interaction area studies forms of interaction, with usability being one of the main quality criteria. One of the methods used to evaluate usability is Heuristic Evaluation. In the case of ubiquitous systems, that have characteristics such as mobility and context awareness, Nielsen’s heuristics, which are widely used in conventional systems, do not focus on these particularities. Therefore, this work proposes specific heuristics to evaluate the usability of ubiquitous systems. Empirical studies and questionnaires were applied with experts in order to evaluate the proposed heuristics. The results point to improvements in both the way of conducting the evaluation and in the heuristics. From these results, the proposed heuristics were refined.

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Metadaten
Titel
Heuristics to Evaluate the Usability of Ubiquitous Systems
verfasst von
Larissa C. Rocha
Rossana M. C. Andrade
Andreia L. Sampaio
Valéria Lelli
Copyright-Jahr
2017
DOI
https://doi.org/10.1007/978-3-319-58697-7_9