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Erschienen in: Universal Access in the Information Society 2/2016

01.06.2016 | Long paper

Establishing a social entrepreneurial system to bridge the digital divide for the poor: a case study for Taiwan

verfasst von: Shu-Chin Huang, John Lew Cox

Erschienen in: Universal Access in the Information Society | Ausgabe 2/2016

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Abstract

The issue of narrowing the digital gap for disadvantaged people has been widely discussed. Yet, the study of how to enable low-income people and homeless wanderers to access computers and the Internet, thereby enabling their upward movement in society, has been relatively neglected. In this paper, the authors aim to meld the literature on digital divide and social entrepreneurship to propose a social entrepreneurial system which uses universal service funds to spread IT technologies, leading to greater entrepreneurship and the gradual alleviation of poverty among disadvantaged people. The theoretical model is followed by a case study of the Taiwanese government’s efforts to ameliorate digital divides. The case study is used to show the size of the access problem and identify factors which cause inefficiencies in the current approach to reduce the digital divide. After showing the need to establish a social entrepreneurial system to solve these problems and effectively use the Internet as a means to reduce poverty, the paper concludes by discussing the model’s contribution to and implications for the social entrepreneurship literature and digital divide literature.

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Fußnoten
1
The survey data were provided by Feng-Qing Hong, a social worker in the Ping-Tung Homeless Shelter in Taiwan.
 
2
Sharif [59] defined Technoware as the entirety of technology including both capital and intermediate-goods which can amplify various human capacities. Humanware is work related specifics skills, talents, ingenuity, creativity, craftsmanship, dexterity, etc. Inforware refers to the codified technical knowledge such as drawings, diagrams, formulae, theories, parameters, technical manuals, guides, etc. which are shareable technical information, specifications, standards and blueprints. Orgaware is a teamwork-embodied component. It involves organizational work assignments for day-to-day operations of production and service activities, and arrangements for using and controlling other factors of production used by humanware for any project. Cysnetware implies that the organization can well use the Internet-based communications technologies. It enables an enterprise to provide energy to all other components of the technological systems in use and at the same time contributes to get more work done with less resource.
 
3
NCC was set up with the aim of regulating telecommunications, broadcasting and the Internet services on February 22, 2006. Originally, the authority belonged to the Directorate General of Telecommunications and the Department of Broadcasting Affairs of the Government Information Office. The merging of the communications authorities of these two entities under the mandate of the NCC is a milestone indicating the advent of digital convergence in Taiwan [48].
 
4
There were 90,682 households approved as the low income households by the government in Taiwan in 2007 [53].
 
5
There were 128,237 low income households in Taiwan in 2011 [53].
 
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Metadaten
Titel
Establishing a social entrepreneurial system to bridge the digital divide for the poor: a case study for Taiwan
verfasst von
Shu-Chin Huang
John Lew Cox
Publikationsdatum
01.06.2016
Verlag
Springer Berlin Heidelberg
Erschienen in
Universal Access in the Information Society / Ausgabe 2/2016
Print ISSN: 1615-5289
Elektronische ISSN: 1615-5297
DOI
https://doi.org/10.1007/s10209-014-0379-7

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