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Erschienen in: Electronic Commerce Research 4/2020

28.01.2019

Exploring contextual factors from consumer reviews affecting movie sales: an opinion mining approach

verfasst von: Li-Chen Cheng, Chi-Lun Huang

Erschienen in: Electronic Commerce Research | Ausgabe 4/2020

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Abstract

In the age of Web 2.0, the rapid growth of user-generated content (e.g., consumer reviews) on the Internet offers ample avenues to search for information useful to both people and companies. Prior works in this field relating to movies have focused on the average rating and the number of comments. In this study, we used the content of consumer reviews and propose a novel framework integrating opinion mining and machine learning techniques to explore contextual factors influencing box-office revenue. Moreover, we analyzed movie review data from the website Internet Movie Database to examine the relationship among time periods, users’ opinion, and changes in box-office patterns. Experimental evaluations demonstrated that changes in different aspects of opinions effected a change in box-office revenue. Thus, movie marketers should monitor changes in the various aspects of online reviews and accordingly devise e-marketing strategies.

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Metadaten
Titel
Exploring contextual factors from consumer reviews affecting movie sales: an opinion mining approach
verfasst von
Li-Chen Cheng
Chi-Lun Huang
Publikationsdatum
28.01.2019
Verlag
Springer US
Erschienen in
Electronic Commerce Research / Ausgabe 4/2020
Print ISSN: 1389-5753
Elektronische ISSN: 1572-9362
DOI
https://doi.org/10.1007/s10660-019-09332-z

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