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06.12.2019 | Organizational Training and Performance

Facilitating Informal Learning at Work

verfasst von: Alison L. Moore, James D. Klein

Erschienen in: TechTrends | Ausgabe 2/2020

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Abstract

While the majority of workplace learning is informal, most organizational resources devoted to learning are allocated to more formal means, such as training. The purpose of this study was to investigate how instructional designers facilitate informal learning in the workplace. Three hundred eighty-five practitioners completed an online survey developed to measure how informal workplace learning is facilitated. In addition, 20 survey respondents participated in follow-up interviews. Findings revealed that practitioners employ a variety of methods to facilitate informal workplace learning. Sharing knowledge, materials, and resources emerged as the most common approach. As proponents of learning, instructional designers, as well as their managers and clients, may leverage the findings of this study to facilitate informal workplace learning, thus increasing performance.

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Titel: Facilitating Informal Learning at Work
verfasst von: Alison L. Moore
James D. Klein
Publikationsdatum: 06.12.2019
Verlag: Springer US
Erschienen in: TechTrends / Ausgabe 2/2020
Print ISSN: 8756-3894
Elektronische ISSN: 1559-7075
DOI: https://doi.org/10.1007/s11528-019-00458-3

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