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Information Systems Frontiers
Erschienen in: Information Systems Frontiers 6/2019

01.11.2019

Fear of Online Consumer Identity Theft: Cross-Country Application and Short Scale Development

verfasst von: Gianfranco Walsh, Edward Shiu, Louise Hassan, Patrick Hille, Ikuo Takahashi

Erschienen in: Information Systems Frontiers | Ausgabe 6/2019

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Abstract

The growing internationalization of electronic commerce demands the establishment of the cross-national validity of theoretical concepts. An important concept in e-commerce is consumers’ fear of online identity theft (FOIT), which impedes consumers’ willingness to engage in online transactions and can negatively affect e-commerce revenues. The present study validates the consumer FOIT scale developed in Germany by Hille et al. (2015) in a cross-cultural setting and proposes an abbreviated version of the scale, which is approximately 35% shorter than the original. Established validation procedures with samples of online consumers from Germany, the United States, and Japan demonstrate the reliability, validity, and cross-national applicability of the short FOIT scale. In particular, this study extends Hille et al. (2015) research by examining and revealing the impact of FOIT on consumers’ prevention-focused responses. This research offers implications for both research and e-commerce managers.
Vorheriger Artikel Formation of Consumers’ Perceived Information Security: Examining the Transfer of Trust in Online Retailers
Nächster Artikel A Meta-Analysis of Deterrence Theory in Information Security Policy Compliance Research

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Metadaten
Titel
Fear of Online Consumer Identity Theft: Cross-Country Application and Short Scale Development
verfasst von
Gianfranco Walsh
Edward Shiu
Louise Hassan
Patrick Hille
Ikuo Takahashi
Publikationsdatum
01.11.2019
Verlag
Springer US
Erschienen in
Information Systems Frontiers / Ausgabe 6/2019
Print ISSN: 1387-3326
Elektronische ISSN: 1572-9419
DOI
https://doi.org/10.1007/s10796-019-09958-2

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