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Erschienen in:
The Development of Supply Chain Strategy Kapitel lesen Erstes Kapitel lesen

2012 | OriginalPaper | Buchkapitel

3. Glass Pipelines: The Role of Information Systems in Supporting Customer-Driven Supply Chains

verfasst von : Andrew C. Lyons, Adrian E. Coronado Mondragon, Frank Piller, Raúl Poler

Erschienen in: Customer-Driven Supply Chains

Verlag: Springer London

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Abstract

Change is the inevitable consequence of an organisation’s innate customer-centricity so embracing the customer-driven concept necessarily requires a flexible approach to the management and co-ordination of those organisational behaviours, systems and processes that intrinsically favour the status quo over re-configuration and renewal.

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Vorheriges Kapitel Conceptualising the Customer-Driven Supply Chain
Nächstes Kapitel Mass Customisation: A Strategy for Customer-Centric Enterprises
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Metadaten
Titel
Glass Pipelines: The Role of Information Systems in Supporting Customer-Driven Supply Chains
verfasst von
Andrew C. Lyons
Adrian E. Coronado Mondragon
Frank Piller
Raúl Poler
Copyright-Jahr
2012
Verlag
Springer London
Buch
Customer-Driven Supply Chains

Print ISBN: 978-1-84628-875-3

Electronic ISBN: 978-1-84628-876-0

Copyright-Jahr: 2012

DOI
https://doi.org/10.1007/978-1-84628-876-0_3

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