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Journal of Business and Psychology

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01.12.2015 | Original Paper

Hope and Optimism in the Face of Change: Contributions to Task Adaptivity

verfasst von: Karoline Strauss, Karen Niven, Charlotte R. McClelland, Bernard K. T. Cheung

Erschienen in: Journal of Business and Psychology | Ausgabe 4/2015

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Abstract

Purpose

This research explored the role of hope and optimism in facilitating task adaptivity, individuals’ positive behavior response to change affecting their core task.

Design/methodology/approach

Study 1 explored the relationship of hope and optimism with task adaptivity in a short longitudinal study of insurance company employees in the UK (N = 43). Study 2 was conducted in a UK police force and utilized supervisor ratings of task adaptivity (N = 111). In Study 3 (N = 299), we investigated whether hope and optimism predicted objective performance of insurance agents in China via their effect on task adaptivity.

Findings

In Study 1, hope, but not optimism, was positively related to later task adaptivity. In Study 2, employees’ levels of hope but not optimism were positively related to supervisor ratings of employee task adaptivity. In Study 3, hope had a significant indirect effect on insurance agents’ commission via task adaptivity, while the indirect effect of optimism was not significant.

Implications

Our findings highlight the importance of hope, an individual factor that is open to development, and provide preliminary support for the idea that organizations might encourage constructive responses to change in their workforce by increasing levels of hope through training or mentoring. They further provide support for the importance of task adaptivity for objective performance.

Originality/value

This is one of the first papers to investigate the relationship of hope and optimism with task adaptivity. Three studies in different organizational settings highlighted the unique role of hope in supporting individuals’ continuous adaption to change.

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The modest reliability of this scale at Time 2 was driven by the third item “Learned new skills to help you adapt to changes in your core tasks”, which had a low item-total correlation; without this item the reliability of the scale improved to α = .71. We decided to retain the three items of the scale for consistency with Time 1 and with Study 2. However, analyses using the scale with the problem item removed elicited the same pattern of results.

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Titel: Hope and Optimism in the Face of Change: Contributions to Task Adaptivity
verfasst von: Karoline Strauss
Karen Niven
Charlotte R. McClelland
Bernard K. T. Cheung
Publikationsdatum: 01.12.2015
Verlag: Springer US
Erschienen in: Journal of Business and Psychology / Ausgabe 4/2015
Print ISSN: 0889-3268
Elektronische ISSN: 1573-353X
DOI: https://doi.org/10.1007/s10869-014-9393-2

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