Business & Information Systems Engineering OnlineFirst articles

By sharing IT resources over the Internet, cloud computing has led to substantial transformations involving the centralization and translocation of software, platforms, and infrastructure into the cloud. IT resources provided over the cloud are …

Recent literature on smart cities stresses the role of digitization in tackling urban issues such as environmental degradation and poverty. The wicked nature of these issues gives rise to the need to understand the diverse perspectives of relevant …

By 2050, two-thirds of the world’s population is expected to reside in cities and urban agglomerations (UN Department of Economic and Social Affairs 2014 ). Cities have always showcased the best and the worst aspects of humanity – gleaming …

To date, research on smart cities has primarily focused on urban congested areas. As this paper points out, it is becoming ever more important to look at intermediate and thinly populated regions like towns and rural areas as arenas for digital …

Econometrics is currently one of the most popular approaches to economic analysis. To better support advances in these areas as much as possible, it is necessary to apply econometric problems to econometric intelligent systems. The article …

The quest for creating smart and sustainable cities entails various substantial challenges, such as environmental degradation and a shortage of space. To negotiate these hurdles, innovative approaches must be implemented. A key aspect in this …

More and more academic studies and practitioner reports claim that human work is increasingly disrupted or even determined by information and communication technology (ICT) (Cascio and Montealegre 2016 ). This will make a considerable share of jobs …

In smart city contexts, voluntary citizen reporting can be a particularly valuable source of information for local authorities. A key question in this regard is what motivates citizens to contribute their data. Drawing on motivation research in …

In the automotive industry, it is very common for new vehicles to be leased rather than sold. This implies forecasting an accurate residual value for the vehicles, which is a major factor for determining monthly leasing rates. Either a systematic …

Simulations provide a useful methodological approach for studying the behavior of complex socio-technical information systems (IS), in which humans and IT artifacts interact to process information. However, the use of simulations is relatively new …

Although many methods have been proposed for engineering service systems and customer solutions, most of these approaches give little consideration to recombinant service innovation. Recombinant innovation refers to reusing and integrating …

The analysis of clickstream data facilitates the understanding and prediction of customer behavior in e-commerce. Companies can leverage such data to increase revenue. For customers and website users, on the other hand, the collection of …

Web 2.0 and Big Data tools can be used to develop knowledge management systems based on facilitating the participation and collaboration of people in order to enhance knowledge. The paper presents a methodology that can help organizations with the …

Process improvement is the most value-adding activity in the business process management (BPM) lifecycle. Despite mature knowledge, many approaches have been criticized to lack guidance on how to put process improvement into practice. Given the …

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Organizations that operate on an international scale have a high variation of business operations, caused by country-specific regulations and compliance requirements. The differences in requirements lead to variability in the designed business …

While advice-giving encounters form an integral part of banks’ services, clients often buy inappropriate products and face financial consequences. Legislators have started to put banks under pressure to ensure that clients are properly educated.

Firms host online communities for commercial purposes, for example in order to integrate customers into ideation for new product development. The success of these firm-hosted online communities depends entirely on the cooperation of a high number …

Networked service value constellations, consisting of enterprises and customers working together to jointly provide a commercial service, can be analyzed from different modeling perspectives. Two such perspectives are (1) the value perspective and …