Skip to main content
Fachgebiete
Automobil + Motoren Bauwesen + Immobilien Business IT + Informatik Elektrotechnik + Elektronik Energie + Nachhaltigkeit Finance + Banking Management + Führung Marketing + Vertrieb Maschinenbau + Werkstoffe Versicherung + Risiko
DE
EN
Themenseiten
Organisationspsychologie Projektmanagement Marketing Smart Manufacturing
Bücher
Zeitschriften
Weitere Formate
Podcasts Webinare Technik Webinare Wirtschaft Kongresse Veranstaltungskalender Awards
Jetzt Einzelzugang starten
Zugang für Unternehmen
Referenzkunden
MTZ-Fachkongress

Antriebe und Energiesysteme von morgen


Austausch von Automobil- und Energiewirtschaft

Am 14./15. Mai geht es in Chemnitz um die Mobilitätswende durch Elektro- und Wasserstofffahrzeuge.
Erweiterte Suche
Anmelden
nach oben
Erschienen in:
BOWL: Bag of Word Clusters Text Representation Using Word Embeddings Kapitel lesen Erstes Kapitel lesen

2016 | OriginalPaper | Buchkapitel

Knowledge Management and Intellectual Capital in the Logistics Service Industry

verfasst von : Vincenzo Del Giudice, Pietro Evangelista, Pierfrancesco De Paola, Fabiana Forte

Erschienen in: Knowledge Science, Engineering and Management

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The changing business scenario in the logistics service market is affecting the development of relationships with customers and the continuous adaptation of service offering. In this context, knowledge management and intellectual capital are potentially successful assets for developing and improving competitive capabilities of logistics service companies. In order to supply more complex and knowledge-intensive services, it is necessary to evaluate the existing IC assets to identify future needs in this area. The main aim of this paper is to investigates how to assess the intellectual capital in order to improve the management of knowledge in third-party logistics service providers. The paper reviews the main methods for assessing intellectual capital assets in the logistics service industry. It suggests the non-monetary methods as the most appropriate ones.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Jetzt informieren
Vorheriges Kapitel KPD: An Investigation into the Usability of Knowledge Portal in DMAIC Knowledge Management
Nächstes Kapitel Digitalizing Seismograms Using a Neighborhood Backtracking Method
Literatur
1.
Ashenbaum, B., Maltz, A.B., Rabinovich, E.: Studies of trends in third-party logistics usage: what we can conclude? Transp. J. 44(3), 39–50 (2005)
2.
Bismuth, A., Tojo, Y.: Creating value from intellectual assets. J. Intellect. Capital 9(2), 228–245 (2008)CrossRef
3.
Bounfour, A.: How to measure intellectual capital’s dynamic value: the IC-dVAL approach. In: Presented at the 5th World Congress on Intellectual Capital. McMaster University, Hamilton, Ontario, Canada (2002)
4.
Brooking, A.: Intellectual Capital: Core Assets for the Third Millennium Enterprise. International Thomson Business Press, London (1996)
5.
Bullen, M.L.: Incorporating Human Resource Accounting Value Measures in Capital Investment Decisions (2008)
6.
Cooper, M.C., Lambert, D.M., Pagh, J.D.: What should be the transportation provider’s role in supply chain management? In: Proceedings of the 8th World Conference on Transport Research, Antwerp (Belgium), 12–17 July 1998
7.
Del Giudice, V., De Paola, P.: Undivided real estate shares: appraisal and interactions with capital markets. Appl. Mech. Mater. 584–586, 2522–2527 (2014). Trans Tech PublicationsCrossRef
8.
Del Giudice, V., Manganelli, B., De Paola, P.: Depreciation methods for firm’s assets. In: Gervasi, O., Murgante, B., Misra, S., Rocha, A.M.A.C., Torre, C., Taniar, D., Apduhan, B.O., Stankova, E., Wang, S. (eds.) ICCSA 2016. LNCS, vol. 9788, pp. 214–227. Springer, Heidelberg (2016). doi:10.​1007/​978-3-319-42111-7_​17 CrossRef
9.
Del Giudice, V., Manganelli, B., De Paola, P.: Spline smoothing for estimating hedonic housing price models. In: Gervasi, O., Murgante, B., Misra, S., Gavrilova, M.L., Rocha, A.M.A.C., Torre, C., Taniar, D., Apduhan, B.O. (eds.) ICCSA 2015. LNCS, vol. 9157, pp. 210–219. Springer, Heidelberg (2015)CrossRef
10.
Del Giudice, V., De Paola, P.: The effects of noise pollution produced by road traffic of Naples Beltway on residential real estate values. Appl. Mech. Mater. 587–589, 2176–2182 (2014). Trans Tech PublicationsCrossRef
11.
Del Giudice, V., De Paola, P.: Geoadditive models for property market. Appl. Mech. Mater. 584–586, 2505–2509 (2014). Trans Tech PubblicationsCrossRef
12.
Demediuk, P.: Intellectual capital reporting: new accounting for the new economy. Asian Acad. Manage. J. 7(1), 57–74 (2002)
13.
Edvinsson, L., Malone, M.S.: IC: Realizing Your Company’s True Value by Finding its Hidden Brainpower. Harper Business, New York (1997)
14.
Evangelista, P., Sweeney, E.: The role of ICT in small Italian logistics enterprises. Int. J. Bus. Syst. Res. 3(1), 1–18 (2009)CrossRef
15.
Evangelista, P., Sweeney, E.: Technology usage in the supply chain: the case of small 3PLs. Int. J. Logistics Manage. 17(1), 55–74 (2006)CrossRef
16.
Evangelista, P.: ICT Diffusion in SMEs. An Investigation on the Italian Transport and Logistics Service Industry, Collana di Ingegneria Economico-Gestionale, n. 43, ESI, Naples (2011)
17.
Evangelista, P., McKinnon, A., Sweeney, E.: Technology adoption in small and medium-sized logistics providers. Ind. Manage. Data Syst. 113(7), 967–989 (2013)CrossRef
18.
Evangelista, P., Durst, S.: Knowledge management in environmental sustainability practices of third-party logistics service providers. VINE J. Inf. Knowl. Manage. Syst. 45(4), 509–529 (2015)
19.
Fugate, B.S., Stank, T.P., Mentzer, J.T.: Linking improved knowledge management to operational and organizational performance. J. Oper. Manage. 27(3), 247–264 (2009)CrossRef
20.
Fugate, B.S., Autry, C.W., Davis-Sramek, B., Germain, R.N.: Does knowledge management facilitate logistics-based differentiation? The effect of global manufacturing reach. Int. J. Prod. Econ. 139(2), 496–509 (2012)CrossRef
21.
Gu, F., Lev, B.: Intangible Assets: Measurement, Drivers. Usefulness. New York University, New York (2001)
22.
Hall, B., Jaffe, A., Trajtenberg, M.: The NBER Patent Citation Data File: Lessons, Insights and Methodological Tools. NBER Working Paper, Cambridge, MA (2001)
23.
Hertz, S., Alfredsson, M.: Strategic development of third party logistics providers. Ind. Mark. Manage. 32(2), 139–149 (2003)CrossRef
24.
Kaplan, R., Norton, D.: The balanced scorecard: measures that drive performance. In: Harvard Business Review on Measuring Corporate Performance. Harvard Business School Press, Boston (1992)
25.
Khoury, S.: Valuing intellectual properties. The Dow Chemical Company (1994)
26.
Lev, B.: Intangibles: management, measurement and reporting. The Brookings Institution, Washington, DC (2001)
27.
Manganelli, B., De Paola, P., Del Giudice, V.: Linear programming in a multi-criteria model for real estate appraisal. In: Gervasi, O., Murgante, B., Misra, S., Rocha, A.M.A.C., Torre, C., Taniar, D., Apduhan, B.O., Stankova, E., Wang, S. (eds.) ICCSA 2016. LNCS, vol. 9786, pp. 182–192. Springer, Heidelberg (2016). doi:10.​1007/​978-3-319-42085-1_​14 CrossRef
28.
Marr, B., Schiuma, G.: Measuring and managing intellectual capital and knowledge assets in new economy organisations. In: Bourne, M. (Ed.) Handbook of Performance measurement, Gee, London (2001)
29.
Morano, P., Tajani, F., Locurcio, M.: Land use, economic welfare and property values: an analysis of the interdependencies of the real estate market with zonal and macro-economic variables in the municipalities of Apulia Region (Italy). Int. J. Agric. Environ. Inf. Syst. 6(4), 16–39 (2015)CrossRef
30.
Mouritsen, J., Larsen, H.T., Bukh, P.N., Johansen, M.R.: Reading an intellectual capital statement: Describing and prescribing knowledge management strategies. J. Intellect. Capital 2(4), 359–383 (2001)CrossRef
31.
M’Pherson, P.K., Pike, S.: Accounting, empirical measurement and intellectual capital. In: Presented at the 4th World Congress on the Management of Intellectual Capital. McMaster University, Hamilton, Ontario, Canada (2001)
32.
Neumann, G., Tomé, E.: Knowledge management and logistics: where we are and where we might go to. LogForum 2(3), 1–15 (2006)
33.
Neumann, G., Tomé, E.: Empirical impact study on the role of knowledge management in logistics. Int. J. Electron. Customer Relat. Manage. 3(4), 344–359 (2009)CrossRef
34.
Ojala, L., Andersson, D., Naula, T.: The definition and market size of third party logistics services. In: Ojala, L., Jamsa, P. (eds.) Third Party Logistics - Finnish and Swedish Experiences, Series Discussion and Working Papers n. 3. Turku School of Economics, Turku (2006)
35.
Panayides, P.M.: Logistics service provider-client relationships. Transp. Res. Part E (Logistics Transp. Rev.) 41(3), 179–200 (2005)CrossRef
36.
Pulic, A.: VAICTM – An accounting tool for IC management. Int. J. Technol. Manage. 20(5–8), 702–714 (2000)CrossRef
37.
Tobin, J.: The monetarist counter-revolution today: an appraisal. Econ. J. 91(361), 29–42 (1981). WileyCrossRef
38.
Rajesh, R., Pugazhendhi, S., Ganesh, K.: Towards taxonomy architecture of knowledge management for third party logistics service provider. Benchmarking: Int. J. 18(1), 42–68 (2011)CrossRef
39.
Roos, J., Roos, G., Dragonetti, N.C., Edvinsson, L.: Intellectual capital: navigating in the new business landscape. Macmillan, London (1997)CrossRef
40.
Standfield, K.: Time Capital and Intangible Accounting: The Approaches to Intellectual Capital. Idea Group Publishing, Hershey (2001)CrossRef
41.
Stewart, T.A.: Intellectual Capital: The New Wealth of Organizations. Doubleday/Currency, New York (1997)
42.
Stewart, T.: Tom Stewart on Intellectual Capital. Retrieved (2003)
43.
Stewart III, G.B.: EVA: fact and fantasy. J. Appli. Corp. Finance 7(2), 71–84 (1994)CrossRef
44.
Sveiby, K.E.: The invisible balance sheet (1989)
45.
Sveiby, K.E.: The New Organizational Wealth: Managing and Measuring Knowledge Based Assets. Berrett-Koehler, San Francisco (1997)
46.
Sullivan, P.H.: Profitability for intellectual capital. J. Knowl. Manage. 3(2), 132–143 (2000)CrossRef
47.
Sweeney, E., Evangelista, P., Passaro, R.: Putting supply-chain learning theory into practice: lesson from an Irish case. Int. J. Knowl. Learn. 1(4), 357–372 (2005)CrossRef
48.
Tajani, F., Morano, P.: An evaluation model of the financial feasibility of social housing in urban redevelopment. Property Manage. 33(2), 133–151 (2015)CrossRef
49.
Teece, D.J.: Managing Intellectual Capital: Organizational, Strategic, and Policy Dimensions. Oxford University Press, Oxford (2000)
50.
Ulrich, W.: System thinking, system practice, and practical philosophy: a program for research. Syst. Pract. 1, 137–163 (1998)CrossRef
51.
Marti, J.M.V.: ICBS intellectual capital benchmarking system. J. Technol. Manage. 20(5–8), 799–818 (2000)
52.
Wiig, K.M.: Knowledge management: Where did it come from and where will it go? Expert Syst. Appl. 13(1), 1–14 (1997)CrossRef
53.
World Bank: Connecting to Compete: Trade Logistics in the Global Economy (2014)
Metadaten
Titel
Knowledge Management and Intellectual Capital in the Logistics Service Industry
verfasst von
Vincenzo Del Giudice
Pietro Evangelista
Pierfrancesco De Paola
Fabiana Forte
Copyright-Jahr
2016
Buch
Knowledge Science, Engineering and Management

Print ISBN: 978-3-319-47649-0

Electronic ISBN: 978-3-319-47650-6

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-319-47650-6_30

Premium Partner

    Bildnachweise