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Erschienen in:
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2016 | OriginalPaper | Buchkapitel

KPD: An Investigation into the Usability of Knowledge Portal in DMAIC Knowledge Management

verfasst von : Thanh-Dat Nguyen, Sergiu Nicolaescu, Claudiu Vasile Kifor

Erschienen in: Knowledge Science, Engineering and Management

Verlag: Springer International Publishing

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Abstract

Knowledge is considered as a resource that contributes an important role in the success of Six Sigma DMAIC methodology. However, knowledge resides brain of the individuals and exists in various forms and different places. This rise the problem of how to collect and share DMAIC knowledge everywhere all time. In this paper, we introduce a proposed Knowledge Portal named KPD that had been designed as a tool to manage DMAIC knowledge. Through the deployment of the Knowledge Portal, this paper aims at investigating its impacts on DMAIC execution based on experiments and appreciation of experts who are working in the areas of quality management and information technology. The results of the survey reveal that KPD benefits DMAIC deployment and impacts positively on the success of DMAIC through its knowledge management process.

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Vorheriges Kapitel Intellectual Capital and Boundary-Crossing Management Knowledge
Nächstes Kapitel Knowledge Management and Intellectual Capital in the Logistics Service Industry
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Metadaten
Titel
KPD: An Investigation into the Usability of Knowledge Portal in DMAIC Knowledge Management
verfasst von
Thanh-Dat Nguyen
Sergiu Nicolaescu
Claudiu Vasile Kifor
Copyright-Jahr
2016
Buch
Knowledge Science, Engineering and Management

Print ISBN: 978-3-319-47649-0

Electronic ISBN: 978-3-319-47650-6

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-319-47650-6_29

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