Skip to main content
Erschienen in: Software and Systems Modeling 2/2016

03.06.2014 | Regular Paper

A framework for the operationalization of monitoring in business intelligence requirements engineering

verfasst von: Corentin Burnay, Ivan J. Jureta, Isabelle Linden, Stéphane Faulkner

Erschienen in: Software and Systems Modeling | Ausgabe 2/2016

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Business intelligence (BI) is perceived as a critical activity for organizations and is increasingly discussed in requirements engineering (RE). RE can contribute to the successful implementation of BI systems by assisting the identification and analysis of such systems’ requirements and the production of the specification of the system to be. Within RE for BI systems, we focus in this paper on the following questions: (i) how the expectations of a BI system’s stakeholders can be translated into accurate BI requirements, and (ii) how do we operationalize specifically these requirements in a system specification? In response, we define elicitation axes for the documentation of BI-specific requirements, give a list of six BI entities that we argue should be accounted for to operationalize business monitoring, and provide notations for the modeling of these entities. We survey important contributions of BI to define elicitation axes, adapt existing BI notations issued from RE literature, and complement them with new BI-specific notations. Using the i* framework, we illustrate the application of our proposal using a real-world case study.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Literatur
2.
Zurück zum Zitat Golfarelli, M., Rizzi, S., Cella, I.: Beyond Data Warehousing: What’s Next in Business Intelligence? In: Proceedings of the 7th ACM International Workshop on Data Warehousing and OLAP. DOLAP ’04, pp. 1–6. ACM, New York (2004). doi:10.1145/1031763.1031765 Golfarelli, M., Rizzi, S., Cella, I.: Beyond Data Warehousing: What’s Next in Business Intelligence? In: Proceedings of the 7th ACM International Workshop on Data Warehousing and OLAP. DOLAP ’04, pp. 1–6. ACM, New York (2004). doi:10.​1145/​1031763.​1031765
3.
Zurück zum Zitat Negash, S.: Business Intelligence. Commun. Assoc. Inf. Syst. 13, 177–195 (2004) Negash, S.: Business Intelligence. Commun. Assoc. Inf. Syst. 13, 177–195 (2004)
4.
Zurück zum Zitat Britos, P., Dieste, O., García-Martínez, R.: Requirements elicitation in data mining for business intelligence projects. In: Avison, D., Kasper, G.M., Pernici, B., Ramos, I., Roode, D. (eds.) Advances in Information Systems Research, Education and Practice. IFIP - The International Federation for Information Processing, vol. 274, pp. 139–150. Springer (2008). doi:10.1007/978-0-387-09682-7-9_12 Britos, P., Dieste, O., García-Martínez, R.: Requirements elicitation in data mining for business intelligence projects. In: Avison, D., Kasper, G.M., Pernici, B., Ramos, I., Roode, D. (eds.) Advances in Information Systems Research, Education and Practice. IFIP - The International Federation for Information Processing, vol. 274, pp. 139–150. Springer (2008). doi:10.​1007/​978-0-387-09682-7-9_​12
5.
Zurück zum Zitat Popova, V., Sharpanskykh, A.: Modeling organizational performance indicators. Inf. Syst. 35(4), 505–527 (2010)CrossRef Popova, V., Sharpanskykh, A.: Modeling organizational performance indicators. Inf. Syst. 35(4), 505–527 (2010)CrossRef
6.
Zurück zum Zitat Horkoff, J., Barone, D., Jiang, L., Yu, E., Amyot, D., Borgida, A., Mylopoulos, J.: Strategic business modeling: representation and reasoning. Softw. Syst. Model. (2012). doi:10.1007/s10270-012-0290-8 Horkoff, J., Barone, D., Jiang, L., Yu, E., Amyot, D., Borgida, A., Mylopoulos, J.: Strategic business modeling: representation and reasoning. Softw. Syst. Model. (2012). doi:10.​1007/​s10270-012-0290-8
7.
Zurück zum Zitat Fernandes, K.J., Raja, V., Whalley, A.: Lessons from implementing the balanced scorecard in a small and medium size manufacturing organization. Technovation 26, 623–634 (2006)CrossRef Fernandes, K.J., Raja, V., Whalley, A.: Lessons from implementing the balanced scorecard in a small and medium size manufacturing organization. Technovation 26, 623–634 (2006)CrossRef
8.
Zurück zum Zitat Gangadharan, G., Swami, S.N.: Business intelligence systems: design and implementation strategies. In: Proccedings of the 26th International Conference on Information Technology, Interfaces. 139–144 (2004) Gangadharan, G., Swami, S.N.: Business intelligence systems: design and implementation strategies. In: Proccedings of the 26th International Conference on Information Technology, Interfaces. 139–144 (2004)
9.
Zurück zum Zitat Panian, Z.: Return on investment for business intelligence. In: Proccedings of International Conference on Mathematics and Computers in Business and Economics. 205–210 (2007) Panian, Z.: Return on investment for business intelligence. In: Proccedings of International Conference on Mathematics and Computers in Business and Economics. 205–210 (2007)
10.
Zurück zum Zitat Isik, O., Jones, M.C., Sidorova, A.: Business intelligence (bi) success and the role of bi capabilities. Intel. Syst. Account. Finance Manag. 18(4), 161–176 (2011)CrossRef Isik, O., Jones, M.C., Sidorova, A.: Business intelligence (bi) success and the role of bi capabilities. Intel. Syst. Account. Finance Manag. 18(4), 161–176 (2011)CrossRef
11.
Zurück zum Zitat Kimball, R.: The Data Warehouse Toolkit. Wiley, Colorado (1996) Kimball, R.: The Data Warehouse Toolkit. Wiley, Colorado (1996)
12.
Zurück zum Zitat Inmon, W.H.: Building the Data Warehouse. QED Press/Wiley, New York (1992) Inmon, W.H.: Building the Data Warehouse. QED Press/Wiley, New York (1992)
13.
Zurück zum Zitat Silva Souza, V.E., Mazn, J.N., Garrigos, I., Trujillo, J., Mylopoulos, J.: Monitoring strategic goals in data warehouses with awareness requirements. In: Proceedings of 27th Annual ACM Symposium on Applied, Computing, pp. 1075–1082 (2012) Silva Souza, V.E., Mazn, J.N., Garrigos, I., Trujillo, J., Mylopoulos, J.: Monitoring strategic goals in data warehouses with awareness requirements. In: Proceedings of 27th Annual ACM Symposium on Applied, Computing, pp. 1075–1082 (2012)
14.
Zurück zum Zitat Moody, D.L., Kortink, M.A.: From enterprise models to dimensional models: a methodology for data warehouse and data mart design. In: Proccedings of the International Workshop on Design and Management of Data Warehouses (2000) Moody, D.L., Kortink, M.A.: From enterprise models to dimensional models: a methodology for data warehouse and data mart design. In: Proccedings of the International Workshop on Design and Management of Data Warehouses (2000)
15.
Zurück zum Zitat Paim, F.R.S., de Castro, J.F.B.: Dwarf: An approach for requirements definition and management of data warehouse systems. In: Requirements Engineering Conference, 2003. Proceedings. 11th IEEE International, IEEE pp. 75–84 (2003) Paim, F.R.S., de Castro, J.F.B.: Dwarf: An approach for requirements definition and management of data warehouse systems. In: Requirements Engineering Conference, 2003. Proceedings. 11th IEEE International, IEEE pp. 75–84 (2003)
16.
Zurück zum Zitat Ackoff, R.L.: From data to wisdom. J. Appl. Syst. Anal. 16, 3–9 (1989) Ackoff, R.L.: From data to wisdom. J. Appl. Syst. Anal. 16, 3–9 (1989)
17.
Zurück zum Zitat Zeleny, M., von Hayek, F.A.: Management support systems: towards integrated knowledge management. Hum. Syst. Manag. 7(1), 59–70 (1987) Zeleny, M., von Hayek, F.A.: Management support systems: towards integrated knowledge management. Hum. Syst. Manag. 7(1), 59–70 (1987)
18.
Zurück zum Zitat Rowley, J.: The wisdom hierarchy: representations of the dikw hierarchy. J. Inf. Sci. 33, 163–180 (2007)CrossRef Rowley, J.: The wisdom hierarchy: representations of the dikw hierarchy. J. Inf. Sci. 33, 163–180 (2007)CrossRef
19.
Zurück zum Zitat Kaplan, R.S., Norton, D.P.: The balanced scorecard—measures that drive performance. Harv. Bus. Rev. 70(1), 71–79 (1992) Kaplan, R.S., Norton, D.P.: The balanced scorecard—measures that drive performance. Harv. Bus. Rev. 70(1), 71–79 (1992)
20.
Zurück zum Zitat Kaplan, R.S., Norton, D.P.: Linking the balanced scorecard to strategy. Calif. Manag. Rev. 39(1), 53–80 (1996)CrossRef Kaplan, R.S., Norton, D.P.: Linking the balanced scorecard to strategy. Calif. Manag. Rev. 39(1), 53–80 (1996)CrossRef
21.
Zurück zum Zitat Neely, A., Adams, C., Crowe, P.: The performance prism in practice. Meas. Bus. Excell. 5(2), 6–13 (2001)CrossRef Neely, A., Adams, C., Crowe, P.: The performance prism in practice. Meas. Bus. Excell. 5(2), 6–13 (2001)CrossRef
22.
Zurück zum Zitat Franceschini, F., Galetto, M., Maisano, D.: Management by Measurement. Springer, Berlin (2007) Franceschini, F., Galetto, M., Maisano, D.: Management by Measurement. Springer, Berlin (2007)
23.
Zurück zum Zitat Parmenter, D.: Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs. Wiley, Colorado (2010) Parmenter, D.: Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs. Wiley, Colorado (2010)
24.
Zurück zum Zitat Kronz, A.: Managing of process key performance indicators as part of the ARIS methodology. In: Corporate Performance Management, pp. 31–44. Springer, Berlin (2006). doi:10.1007/3-540-30787-7_3 Kronz, A.: Managing of process key performance indicators as part of the ARIS methodology. In: Corporate Performance Management, pp. 31–44. Springer, Berlin (2006). doi:10.​1007/​3-540-30787-7_​3
25.
Zurück zum Zitat Stefanov, V., List, B., Korherr, B.: Extending UML 2 activity diagrams with business intelligence objects. In: Tjoa, A.M., Trujillo, J. (eds.) Data Warehousing and Knowledge Discovery. Lecture Notes in Computer Science, vol. 3589, pp. 53–63. Springer, Berlin (2005). doi:10.1007/11546849_6 Stefanov, V., List, B., Korherr, B.: Extending UML 2 activity diagrams with business intelligence objects. In: Tjoa, A.M., Trujillo, J. (eds.) Data Warehousing and Knowledge Discovery. Lecture Notes in Computer Science, vol. 3589, pp. 53–63. Springer, Berlin (2005). doi:10.​1007/​11546849_​6
26.
Zurück zum Zitat Pourshahid, A., Richards, G., Amyot, D.: Toward a goal-oriented, business intelligence decision-making framework. In: Babin, G., Stanoevska-Slabeva, K., Kropf, P. (eds) MCETECH. Lecture Notes in Business Information Processing, vol. 78, pp. 100–115. Springer (2011) Pourshahid, A., Richards, G., Amyot, D.: Toward a goal-oriented, business intelligence decision-making framework. In: Babin, G., Stanoevska-Slabeva, K., Kropf, P. (eds) MCETECH. Lecture Notes in Business Information Processing, vol. 78, pp. 100–115. Springer (2011)
27.
Zurück zum Zitat Pourshahid, A., Amyot, D., Peyton, L., Ghanavati, S., Chen, P., Weiss, M., Forster, A.J.: Business process management with the user requirements notation. Electron. Commer. Res. 9(4), 269–316 (2009)CrossRef Pourshahid, A., Amyot, D., Peyton, L., Ghanavati, S., Chen, P., Weiss, M., Forster, A.J.: Business process management with the user requirements notation. Electron. Commer. Res. 9(4), 269–316 (2009)CrossRef
28.
Zurück zum Zitat Pourshahid, A., Mussbacher, G., Amyot, D., Weiss, M.: Requirements for a modeling language to specify and match business process improvement patterns. In: Model-Driven Requirements Engineering (MoDRE), 2013 International Workshop on IEEE, pp. 10–19 (2013) Pourshahid, A., Mussbacher, G., Amyot, D., Weiss, M.: Requirements for a modeling language to specify and match business process improvement patterns. In: Model-Driven Requirements Engineering (MoDRE), 2013 International Workshop on IEEE, pp. 10–19 (2013)
29.
Zurück zum Zitat Goguen, J.A., Linde, C.: Techniques for requirements elicitation. In: Proceedings of IEEE International Symposium on Requirements Engineering, pp. 152–164 (1993) Goguen, J.A., Linde, C.: Techniques for requirements elicitation. In: Proceedings of IEEE International Symposium on Requirements Engineering, pp. 152–164 (1993)
30.
Zurück zum Zitat Zowghi, D., Coulin, C.: Requirements elicitation: a survey of techniques, approaches, and tools. In: Aurum, A., Wohlin, C. (eds.) Engineering and Managing Software Requirements, pp. 19–46. Springer, Berlin (2005). doi:10.1007/3-540-28244-0_2 Zowghi, D., Coulin, C.: Requirements elicitation: a survey of techniques, approaches, and tools. In: Aurum, A., Wohlin, C. (eds.) Engineering and Managing Software Requirements, pp. 19–46. Springer, Berlin (2005). doi:10.​1007/​3-540-28244-0_​2
31.
Zurück zum Zitat Ranjan, J.: Business intelligence: concepts, components, techniques and benefits. J. Theor. Appl. Inf. Technol. 9, 60–70 (2009) Ranjan, J.: Business intelligence: concepts, components, techniques and benefits. J. Theor. Appl. Inf. Technol. 9, 60–70 (2009)
32.
Zurück zum Zitat Moss, L.T., Atre, S.: Business intelligence roadmap: the complete project lifecycle for decision-support applications. Addison-Wesley Professional, Boston (2003) Moss, L.T., Atre, S.: Business intelligence roadmap: the complete project lifecycle for decision-support applications. Addison-Wesley Professional, Boston (2003)
33.
Zurück zum Zitat Olszak, C.M., Ziemba, E.: Approach to building and implementing business intelligence systems. Interdiscip. J. Inf. Knowl. Manag. 2, 134–148 (2007) Olszak, C.M., Ziemba, E.: Approach to building and implementing business intelligence systems. Interdiscip. J. Inf. Knowl. Manag. 2, 134–148 (2007)
34.
Zurück zum Zitat Golfarelli, M., Maio, D., Rizzi, S.: The dimensional fact model: a conceptual model for data warehouses. Int. J. Coop. Inf. Syst. 7(02n03), 215–247 (1998)CrossRef Golfarelli, M., Maio, D., Rizzi, S.: The dimensional fact model: a conceptual model for data warehouses. Int. J. Coop. Inf. Syst. 7(02n03), 215–247 (1998)CrossRef
35.
Zurück zum Zitat Giorgini, P., Rizzi, S., Garzetti, M.: Grand: a goal-oriented approach to requirement analysis in data warehouses. Decis. Support Syst. 45(1), 4–21 (2008)CrossRef Giorgini, P., Rizzi, S., Garzetti, M.: Grand: a goal-oriented approach to requirement analysis in data warehouses. Decis. Support Syst. 45(1), 4–21 (2008)CrossRef
36.
Zurück zum Zitat Van Lamsweerde, A.: Goal-oriented requirements engineering: a guided tour. In: Proceedings of the 5th IEEE International Symposium on Requirements Engineering, IEEE Computer Society, pp. 249–262 (2001) Van Lamsweerde, A.: Goal-oriented requirements engineering: a guided tour. In: Proceedings of the 5th IEEE International Symposium on Requirements Engineering, IEEE Computer Society, pp. 249–262 (2001)
37.
Zurück zum Zitat Barone, D., Jiang, L., Amyot, D., Mylopoulos, J.: Composite indicators for business intelligence. In: Jeusfeld, M., Delcambre, L., Ling, T.-W. (eds.) Conceptual Modeling - ER 2011. Lecture Notes in Computer Science, vol. 6998, pp. 448–458. Springer, Berlin (2011). doi:10.1007/978-3-642-24606-7_35 Barone, D., Jiang, L., Amyot, D., Mylopoulos, J.: Composite indicators for business intelligence. In: Jeusfeld, M., Delcambre, L., Ling, T.-W. (eds.) Conceptual Modeling - ER 2011. Lecture Notes in Computer Science, vol. 6998, pp. 448–458. Springer, Berlin (2011). doi:10.​1007/​978-3-642-24606-7_​35
38.
Zurück zum Zitat ITU-T: Recommendation Z.151 (10/12), User Requirements Notation (URN)—Language Definition, Geneva, Switzerland, approved October 2012. Co-editors: Amyot, D., Mussbacher, G. (October 2012) ITU-T: Recommendation Z.151 (10/12), User Requirements Notation (URN)—Language Definition, Geneva, Switzerland, approved October 2012. Co-editors: Amyot, D., Mussbacher, G. (October 2012)
39.
Zurück zum Zitat Palpanas, T., Chowdhary, P., Mihaila, G., Pinel, F.: Integrated model-driven dashboard development. Inf. Syst. Front. 9(2–3), 195–208 (2007)CrossRef Palpanas, T., Chowdhary, P., Mihaila, G., Pinel, F.: Integrated model-driven dashboard development. Inf. Syst. Front. 9(2–3), 195–208 (2007)CrossRef
41.
Zurück zum Zitat Horkoff, J., Borgida, A., Mylopoulos, J., Barone, D., Jiang, L., Yu, E., Amyot, D.: Making data meaningful: the business intelligence model and its formal semantics in description logics. In: Meersman, R., Panetto, H., Dillon, T., Rinderle-Ma, S., Dadam, P., Zhou, X., Pearson, S., Ferscha, A., Bergamaschi, S., Cruz, I.F. (eds.) On the Move to Meaningful Internet Systems: OTM 2012, pp. 700–717. Springer (2012) Horkoff, J., Borgida, A., Mylopoulos, J., Barone, D., Jiang, L., Yu, E., Amyot, D.: Making data meaningful: the business intelligence model and its formal semantics in description logics. In: Meersman, R., Panetto, H., Dillon, T., Rinderle-Ma, S., Dadam, P., Zhou, X., Pearson, S., Ferscha, A., Bergamaschi, S., Cruz, I.F. (eds.) On the Move to Meaningful Internet Systems: OTM 2012, pp. 700–717. Springer (2012)
42.
Zurück zum Zitat Liu, L., Yu, E.: Designing information systems in social context: a goal and scenario modelling approach. Inf. Syst. 29(2), 187–203 (2004)CrossRef Liu, L., Yu, E.: Designing information systems in social context: a goal and scenario modelling approach. Inf. Syst. 29(2), 187–203 (2004)CrossRef
43.
Zurück zum Zitat Castro, J., Kolp, M., Mylopoulos, J.: Towards requirements-driven information systems engineering: the tropos project. Inf. Syst. 27, 365–389 (2002)CrossRefMATH Castro, J., Kolp, M., Mylopoulos, J.: Towards requirements-driven information systems engineering: the tropos project. Inf. Syst. 27, 365–389 (2002)CrossRefMATH
44.
Zurück zum Zitat Dardenne, A., Van Lamsweerde, A., Fickas, S.: Goal-directed req- uirements acquisition. Sci. comput. program. 20(1), 3–50 (1993) Dardenne, A., Van Lamsweerde, A., Fickas, S.: Goal-directed req- uirements acquisition. Sci. comput. program. 20(1), 3–50 (1993)
46.
Zurück zum Zitat Vassiliadis, P., Simitsis, A., Skiadopoulos, S.: Conceptual modeling for etl processes. In: Proceedings of the 5th ACM international workshop on Data Warehousing and OLAP, ACM, pp. 14–21 (2002) Vassiliadis, P., Simitsis, A., Skiadopoulos, S.: Conceptual modeling for etl processes. In: Proceedings of the 5th ACM international workshop on Data Warehousing and OLAP, ACM, pp. 14–21 (2002)
47.
Zurück zum Zitat Arens, Y., Chee, C.Y., Hsu, C.N., Knoblock, C.A.: Retrieving and integrating data from multiple information sources. Int. J. Intel. Coop. Inf. Syst. 2(02), 127–158 (1993)CrossRef Arens, Y., Chee, C.Y., Hsu, C.N., Knoblock, C.A.: Retrieving and integrating data from multiple information sources. Int. J. Intel. Coop. Inf. Syst. 2(02), 127–158 (1993)CrossRef
48.
Zurück zum Zitat Baldauf, M., Dustdar, S., Rosenberg, F.: A survey on context-aware systems. Int. J. Ad Hoc Ubiquitous Comput. 2(4), 263–277 (2007)CrossRef Baldauf, M., Dustdar, S., Rosenberg, F.: A survey on context-aware systems. Int. J. Ad Hoc Ubiquitous Comput. 2(4), 263–277 (2007)CrossRef
49.
Zurück zum Zitat Indulska, J., Sutton, P.: Location management in pervasive systems. In: Proceedings of the Australasian information security workshop, vol. 21, pp. 143–151. Australian Computer Society, Inc. (2003) Indulska, J., Sutton, P.: Location management in pervasive systems. In: Proceedings of the Australasian information security workshop, vol. 21, pp. 143–151. Australian Computer Society, Inc. (2003)
50.
Zurück zum Zitat Schmidt, A., Van Laerhoven, K.: How to build smart appliances. Pers. Commun. IEEE 8(4), 66–71 (2001)CrossRef Schmidt, A., Van Laerhoven, K.: How to build smart appliances. Pers. Commun. IEEE 8(4), 66–71 (2001)CrossRef
51.
Zurück zum Zitat Romero, O., Abelló, A.: A survey of multidimensional modeling methodologies. Int. J. Data Wareh. Min. (IJDWM) 5(2), 1–23 (2009)CrossRef Romero, O., Abelló, A.: A survey of multidimensional modeling methodologies. Int. J. Data Wareh. Min. (IJDWM) 5(2), 1–23 (2009)CrossRef
52.
Zurück zum Zitat Rizzi, S., Abelló, A., Lechtenbörger, J., Trujillo, J.: Research in data warehouse modeling and design: dead or alive? In: Proceedings of the 9th ACM international workshop on Data warehousing and OLAP, ACM, pp. 3–10 (2006) Rizzi, S., Abelló, A., Lechtenbörger, J., Trujillo, J.: Research in data warehouse modeling and design: dead or alive? In: Proceedings of the 9th ACM international workshop on Data warehousing and OLAP, ACM, pp. 3–10 (2006)
53.
Zurück zum Zitat Winter, R., Strauch, B.: Information requirements engineering for data warehouse systems. In: Proceedings of 2004 ACM symposium on applied computing, ACM, pp. 1359–1365 (2004) Winter, R., Strauch, B.: Information requirements engineering for data warehouse systems. In: Proceedings of 2004 ACM symposium on applied computing, ACM, pp. 1359–1365 (2004)
54.
Zurück zum Zitat Golfarelli, M., Rizzi, S.: A methodological framework for data warehouse design. In: Proceedings of the 1st ACM international workshop on Data warehousing and OLAP, ACM, pp. 3–9 (1998) Golfarelli, M., Rizzi, S.: A methodological framework for data warehouse design. In: Proceedings of the 1st ACM international workshop on Data warehousing and OLAP, ACM, pp. 3–9 (1998)
55.
Zurück zum Zitat Davies, J., Finlay, M., McLenaghen, T., Wilson, D.: Key risk indicators—their role in operational risk management and measurement. In: Ellen, D. (ed.) The Advanced Measurement Approach to Operational Risk. Risk Books, London (2006) Davies, J., Finlay, M., McLenaghen, T., Wilson, D.: Key risk indicators—their role in operational risk management and measurement. In: Ellen, D. (ed.) The Advanced Measurement Approach to Operational Risk. Risk Books, London (2006)
56.
Zurück zum Zitat Tawhid, R., Braun, E., Cartwright, N., Alhaj, M., Mussbacher, G., Shamsaei, A., Amyot, D., Behnam, S.A., Richards, G.: Towards outcome-based regulatory compliance in aviation security. In: Requirements Engineering Conference (RE), 2012 20th IEEE International, IEEE, pp. 267–272 (2012) Tawhid, R., Braun, E., Cartwright, N., Alhaj, M., Mussbacher, G., Shamsaei, A., Amyot, D., Behnam, S.A., Richards, G.: Towards outcome-based regulatory compliance in aviation security. In: Requirements Engineering Conference (RE), 2012 20th IEEE International, IEEE, pp. 267–272 (2012)
58.
Zurück zum Zitat Rodriguez, C., Daniel, F., Casati, F., Cappiello, C.: Toward uncertain business intelligence: the case of key indicators. Internet Comput. 14(4), 32–40 (2010)CrossRef Rodriguez, C., Daniel, F., Casati, F., Cappiello, C.: Toward uncertain business intelligence: the case of key indicators. Internet Comput. 14(4), 32–40 (2010)CrossRef
59.
Zurück zum Zitat Scandizzo, S.: Risk mapping and key risk indicators operational risk management. Econ. Notes 34(2), 231–256 (2005)CrossRef Scandizzo, S.: Risk mapping and key risk indicators operational risk management. Econ. Notes 34(2), 231–256 (2005)CrossRef
60.
Zurück zum Zitat del Río-Ortega, A., Resinas, M., Cabanillas, C., Ruiz-CortéS, A.: On the definition and design-time analysis of process performance indicators. Inf. Syst. 38(4), 470–490 (2013)CrossRef del Río-Ortega, A., Resinas, M., Cabanillas, C., Ruiz-CortéS, A.: On the definition and design-time analysis of process performance indicators. Inf. Syst. 38(4), 470–490 (2013)CrossRef
61.
Zurück zum Zitat Porter, M.E.: Competitive advantage: creating and sustaining superior performance. Free Press, Washington (1985) Porter, M.E.: Competitive advantage: creating and sustaining superior performance. Free Press, Washington (1985)
62.
Zurück zum Zitat Pauwels, K., Ambler, T., Clark, B.H., LaPointe, P., Reibstein, D., Skiera, B., Wierenga, B., Wiesel, T.: Dashboards as a service why, what, how, and what research is needed? J. Serv. Res. 12(2), 175–189 (2009)CrossRef Pauwels, K., Ambler, T., Clark, B.H., LaPointe, P., Reibstein, D., Skiera, B., Wierenga, B., Wiesel, T.: Dashboards as a service why, what, how, and what research is needed? J. Serv. Res. 12(2), 175–189 (2009)CrossRef
63.
Zurück zum Zitat Yigitbasioglu, O.M., Velcu, O.: A review of dashboards in performance management: implications for design and research. Int. J. Account. Inf. Syst. 13, 41–59 (2012)CrossRef Yigitbasioglu, O.M., Velcu, O.: A review of dashboards in performance management: implications for design and research. Int. J. Account. Inf. Syst. 13, 41–59 (2012)CrossRef
64.
Zurück zum Zitat Eckerson, W.W.: Performance Dashboards: Measuring, Monitoring, and Managing Your Business. Wiley, Colorado (2010) Eckerson, W.W.: Performance Dashboards: Measuring, Monitoring, and Managing Your Business. Wiley, Colorado (2010)
65.
Zurück zum Zitat Rasmussen, N.H., Bansal, M., Chen, C.Y.: Business Dashboards: A Visual Catalog for Design and Deployment. Wiley, Colorado (2009) Rasmussen, N.H., Bansal, M., Chen, C.Y.: Business Dashboards: A Visual Catalog for Design and Deployment. Wiley, Colorado (2009)
66.
Zurück zum Zitat Chen, H., Finin, T., Joshi, A.: An ontology for context-aware pervasive computing environments. Knowl. Eng. Rev. 18(3), 197–207 (2004)CrossRef Chen, H., Finin, T., Joshi, A.: An ontology for context-aware pervasive computing environments. Knowl. Eng. Rev. 18(3), 197–207 (2004)CrossRef
67.
Zurück zum Zitat Winograd, T.: Architectures for context. Hum. Comput. Interact. 16(2), 401–419 (2001)CrossRef Winograd, T.: Architectures for context. Hum. Comput. Interact. 16(2), 401–419 (2001)CrossRef
68.
Zurück zum Zitat Chen, G., Kotz, D., et al.: A survey of context-aware mobile computing research. Technical report, Technical Report TR2000-381, Dept. of Computer Science, Dartmouth College (2000) Chen, G., Kotz, D., et al.: A survey of context-aware mobile computing research. Technical report, Technical Report TR2000-381, Dept. of Computer Science, Dartmouth College (2000)
69.
Zurück zum Zitat Mazón, J.N., Pardillo, J., Trujillo, J.: A model-driven goal-oriented requirement engineering approach for data warehouses. In: Hainaut, J.-L., Rundensteiner E.A., Kirchberg, M. Bertolotto, M., Brochhausen, M., Chen, Y.-P.P., Cherfi, S.S.-S., Doerr, M., Han, H., Hartmann, S., Parsons, J., Poels, G., Rolland, C., Trujillo, J., Yu, E., Zimányie, E. (eds.) Advances in Conceptual Modeling-Foundations and Applications. Lecture Notes in Computer Science, vol. 4802, pp. 255–264. Springer, Berlin (2007). doi:10.1007/978-3-540-76292-8_31 Mazón, J.N., Pardillo, J., Trujillo, J.: A model-driven goal-oriented requirement engineering approach for data warehouses. In: Hainaut, J.-L., Rundensteiner E.A., Kirchberg, M. Bertolotto, M., Brochhausen, M., Chen, Y.-P.P., Cherfi, S.S.-S., Doerr, M., Han, H., Hartmann, S., Parsons, J., Poels, G., Rolland, C., Trujillo, J., Yu, E., Zimányie, E. (eds.) Advances in Conceptual Modeling-Foundations and Applications. Lecture Notes in Computer Science, vol. 4802, pp. 255–264. Springer, Berlin (2007). doi:10.​1007/​978-3-540-76292-8_​31
70.
Zurück zum Zitat Barone, D., Jiang, L., Amyot, D., Mylopoulos, J.: Reasoning with key performance indicators. In: Johannesson, P., Krogstie, J., Opdahl, A.L. (eds.) The Practice of Enterprise Modeling. Lecture Notes in Business Information Processing, vol. 92, pp. 82–96. Springer , Berlin (2011). doi:10.1007/978-3-642-24849-8_7 Barone, D., Jiang, L., Amyot, D., Mylopoulos, J.: Reasoning with key performance indicators. In: Johannesson, P., Krogstie, J., Opdahl, A.L. (eds.) The Practice of Enterprise Modeling. Lecture Notes in Business Information Processing, vol. 92, pp. 82–96. Springer , Berlin (2011). doi:10.​1007/​978-3-642-24849-8_​7
71.
Zurück zum Zitat Roest, P.: The golden rules for implementing the balanced business scorecard. Inf. Manag. Comput. Secur. 5(5), 163–165 (1997) Roest, P.: The golden rules for implementing the balanced business scorecard. Inf. Manag. Comput. Secur. 5(5), 163–165 (1997)
72.
Zurück zum Zitat Jureta, I.J., Faulkner, S., Schobbens, P.-Y.: A more expressive softgoal conceptualization for quality requirements analysis. In: Embley, D.W., Olivé, A., Ram, S. (eds.) Conceptual Modeling - ER 2006. Lecture Notes in Computer Science, vol. 4215, pp. 281–295. Springer, Berlin (2006). doi:10.1007/11901181_22 Jureta, I.J., Faulkner, S., Schobbens, P.-Y.: A more expressive softgoal conceptualization for quality requirements analysis. In: Embley, D.W., Olivé, A., Ram, S. (eds.) Conceptual Modeling - ER 2006. Lecture Notes in Computer Science, vol. 4215, pp. 281–295. Springer, Berlin (2006). doi:10.​1007/​11901181_​22
Metadaten
Titel
A framework for the operationalization of monitoring in business intelligence requirements engineering
verfasst von
Corentin Burnay
Ivan J. Jureta
Isabelle Linden
Stéphane Faulkner
Publikationsdatum
03.06.2014
Verlag
Springer Berlin Heidelberg
Erschienen in
Software and Systems Modeling / Ausgabe 2/2016
Print ISSN: 1619-1366
Elektronische ISSN: 1619-1374
DOI
https://doi.org/10.1007/s10270-014-0417-1

Weitere Artikel der Ausgabe 2/2016

Software and Systems Modeling 2/2016 Zur Ausgabe

Premium Partner