Skip to main content
Erschienen in: Empirical Software Engineering 4/2015

01.08.2015

Fostering effective inter-team knowledge sharing in agile software development

verfasst von: Viviane Santos, Alfredo Goldman, Cleidson R. B. de Souza

Erschienen in: Empirical Software Engineering | Ausgabe 4/2015

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Agile methods have different practices that ultimately foster intra-team knowledge sharing (KS). However, they do not provide recommendations about coping with inter-team KS. Supporting inter-team KS is fundamental in scaling agility across the entire organization, and is regarded as the new horizon for agile software development. This study seeks to understand inter-team knowledge sharing effectiveness in agile software development organizations. Using grounded theory, we analyzed data from four Brazilian organizations and also from an expert in agile methods implementation. We observed that the companies employ different work practices that allow knowledge sharing to occur across team boundaries. Our main contribution is a conceptual model that explains how effective knowledge sharing across agile teams depends on applying purposeful practices, along with organizational conditions and stimuli. This understanding represents an innovative focus within the context of agile methods and suggests what one needs to take into account when striving on this path. Yet, it yields opportunities for further studies in refining and extending the model to other organizational contexts. Inter-team knowledge sharing reflects the way agile software development organizations are coping with enterprise agility and the way they consider knowledge as a resource for competitiveness.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Fußnoten
2
Theoretical sampling is the process of choosing new research sites or cases to compare with ones that have already been studied to deepen the understanding and to incorporate all the relevant data into the analysis of the research topic.
 
3
Characteristics of an object, event, or action.
 
4
Open space session is based on the open space technology (Dierkes et al. 2003), an elaborate facilitation technique usually held on conferences (http://​www.​agileopen.​net/​on-open-space), to provide really productive meetings.
 
5
Developmental culture orientation: growth, resource acquisition, creativity and adaptation to the external environment (change and external focus) (Iivari and Iivari 2010).
 
6
Rational culture orientation: productivity, efficiency and goal achievement (stability and external focus) (Iivari and Iivari 2010).
 
7
Osmotic communication means information flow into the background hearing of members of the team that makes people pick up relevant information as though by osmosis (Cockburn 2006).
 
Literatur
Zurück zum Zitat Altheide DL, Johnson JM (1994) Criteria for assessing interpretive validity in qualitative research. In: Handbook of Qualitative Research, Sage Publications, pp 485–499 Altheide DL, Johnson JM (1994) Criteria for assessing interpretive validity in qualitative research. In: Handbook of Qualitative Research, Sage Publications, pp 485–499
Zurück zum Zitat Aniche M, Silveira G (2011) Increasing learning in an agile environment: Lessons learned in an agile team. In: Proceedings of the Agile Conference, Salt Lake City, UT, pp 289–295 Aniche M, Silveira G (2011) Increasing learning in an agile environment: Lessons learned in an agile team. In: Proceedings of the Agile Conference, Salt Lake City, UT, pp 289–295
Zurück zum Zitat Argyris C (1999) On organizational learning. Blackwell Publishing Argyris C (1999) On organizational learning. Blackwell Publishing
Zurück zum Zitat Baxter G, Sommerville I (2011) Socio-technical systems: from design methods to systems engineering. Interact Comput 23:4–17CrossRef Baxter G, Sommerville I (2011) Socio-technical systems: from design methods to systems engineering. Interact Comput 23:4–17CrossRef
Zurück zum Zitat Beck K (2002) Test-driven development by example. Addison Wesley Beck K (2002) Test-driven development by example. Addison Wesley
Zurück zum Zitat Beck K, Andres C (2004) Extreme programming explained: embrace change, 2nd edn. Addison-Wesley Beck K, Andres C (2004) Extreme programming explained: embrace change, 2nd edn. Addison-Wesley
Zurück zum Zitat Beck K, Beedle M, van Bennekum A, Cockburn A, Cunningham W, Fowler M, Grenning J, Highsmith J, Hunt A, Jeffries R, Kern J, Marick B, Martin RC, Mellor S, Schwaber K, Sutherland J, Thomas D (2001) Principles behind the agile manifesto, http://agilemanifesto.org/principles.html Beck K, Beedle M, van Bennekum A, Cockburn A, Cunningham W, Fowler M, Grenning J, Highsmith J, Hunt A, Jeffries R, Kern J, Marick B, Martin RC, Mellor S, Schwaber K, Sutherland J, Thomas D (2001) Principles behind the agile manifesto, http://​agilemanifesto.​org/​principles.​html
Zurück zum Zitat Berger PL, Luckmann T (1967) The social construction of reality: a treatise in the sociology of knowledge. Anchor Books, Garden City Berger PL, Luckmann T (1967) The social construction of reality: a treatise in the sociology of knowledge. Anchor Books, Garden City
Zurück zum Zitat Bjørnson FO (2008) Knowledge management in software engineering: a systematic review of studied concepts, findings and research methods used. Inform Softw Technol 50:1055–1068CrossRef Bjørnson FO (2008) Knowledge management in software engineering: a systematic review of studied concepts, findings and research methods used. Inform Softw Technol 50:1055–1068CrossRef
Zurück zum Zitat Boden A, Avram G, Bannon L, Wulf V (2009) Knowledge management in distributed software development teams does culture matter? In: Global Software Engineering, Fourth IEEE International Conference on, IEEE, pp 18–27 Boden A, Avram G, Bannon L, Wulf V (2009) Knowledge management in distributed software development teams does culture matter? In: Global Software Engineering, Fourth IEEE International Conference on, IEEE, pp 18–27
Zurück zum Zitat Brössler P (1999) Knowledge management at a software engineering company an experience report. In: Proceedings of the International Workshop on Learning Software Organizations (LSO), Springer, pp 77–86 Brössler P (1999) Knowledge management at a software engineering company an experience report. In: Proceedings of the International Workshop on Learning Software Organizations (LSO), Springer, pp 77–86
Zurück zum Zitat Brown JS, Duguid P (1991) Organizational learning and communities-of-practice: Toward a unified view of working, learning and innovation. Organization Sci 2(1) Brown JS, Duguid P (1991) Organizational learning and communities-of-practice: Toward a unified view of working, learning and innovation. Organization Sci 2(1)
Zurück zum Zitat Cabral AY, Ribeiro MB, Lemke AP, Silva MT, Cristal M, Franco C (2009) A case study of knowledge management usage in agile software projects. In: International Conference on Enterprise Information Systems (ICEIS), pp 627–638 Cabral AY, Ribeiro MB, Lemke AP, Silva MT, Cristal M, Franco C (2009) A case study of knowledge management usage in agile software projects. In: International Conference on Enterprise Information Systems (ICEIS), pp 627–638
Zurück zum Zitat Chau T (2005) Inter-team learning for agile software processes. Master thesis, University of Calgary, Department of Computer Science, Canada Chau T (2005) Inter-team learning for agile software processes. Master thesis, University of Calgary, Department of Computer Science, Canada
Zurück zum Zitat Chau T, Maurer F (2004) Knowledge sharing in agile software teams. In: Lecture Notes in Computer Science, Springer-Verlag Berlin Heidelberg, pp 173–183 Chau T, Maurer F (2004) Knowledge sharing in agile software teams. In: Lecture Notes in Computer Science, Springer-Verlag Berlin Heidelberg, pp 173–183
Zurück zum Zitat Chau T, Maurer F (2010) Knowledge sharing in agile software teams. Logic Approx 3075:173–183 Chau T, Maurer F (2010) Knowledge sharing in agile software teams. Logic Approx 3075:173–183
Zurück zum Zitat Chau T, Maurer F, Melnik G (2003) Knowledge sharing: agile methods vs. tayloristic methods. In: Press ICS (ed) 12th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), pp 302–307 Chau T, Maurer F, Melnik G (2003) Knowledge sharing: agile methods vs. tayloristic methods. In: Press ICS (ed) 12th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), pp 302–307
Zurück zum Zitat Choo CW, Alvarenga RCD (2010) Beyond the ba: managing enabling contexts in knowledge organizations. J Knowl Manage 14(4):592–610CrossRef Choo CW, Alvarenga RCD (2010) Beyond the ba: managing enabling contexts in knowledge organizations. J Knowl Manage 14(4):592–610CrossRef
Zurück zum Zitat Cockburn A (2006) Agile software development: the cooperative game (2nd Edition). Addison-Wesley Professional Cockburn A (2006) Agile software development: the cooperative game (2nd Edition). Addison-Wesley Professional
Zurück zum Zitat Conboy K (2009) Agility from first principles: reconstructing the concept of agility in information systems development. Inform Syst Res 20(3):329–354CrossRef Conboy K (2009) Agility from first principles: reconstructing the concept of agility in information systems development. Inform Syst Res 20(3):329–354CrossRef
Zurück zum Zitat Conboy K, Fitzgerald B (2010) Method and developer characteristics for effective agile method tailoring: a study of xp expert opinion. ACM Trans Softw Eng Methodol 20(1) Conboy K, Fitzgerald B (2010) Method and developer characteristics for effective agile method tailoring: a study of xp expert opinion. ACM Trans Softw Eng Methodol 20(1)
Zurück zum Zitat Coplien JO, Harrison NB (2004) Organizational patterns of agile software development. Prentice Hall Coplien JO, Harrison NB (2004) Organizational patterns of agile software development. Prentice Hall
Zurück zum Zitat Corbin J, Strauss AC (2007) Basics of qualitative research: techniques and procedures for developing grounded theory, 3rd edn. Sage Publications Corbin J, Strauss AC (2007) Basics of qualitative research: techniques and procedures for developing grounded theory, 3rd edn. Sage Publications
Zurück zum Zitat Corbucci H, Goldman A, Katayama E, Kon F, Melo CO, Santos V (2011) Genesis and evolution of the agile movement in brazil - a perspective from the academia and the industry. In: Proc. of 25th Brazilian Symposium on Software Engineering (Track: SBES is 25), pp 98–107 Corbucci H, Goldman A, Katayama E, Kon F, Melo CO, Santos V (2011) Genesis and evolution of the agile movement in brazil - a perspective from the academia and the industry. In: Proc. of 25th Brazilian Symposium on Software Engineering (Track: SBES is 25), pp 98–107
Zurück zum Zitat Cummings JN (2004) Work groups, structural diversity, and knowledge sharing in a global organization. Manage Sci 50(3):352–364MathSciNetCrossRef Cummings JN (2004) Work groups, structural diversity, and knowledge sharing in a global organization. Manage Sci 50(3):352–364MathSciNetCrossRef
Zurück zum Zitat Derby E, Larsen D (2006) Agile retrospectives - making good teams great. Pragmatic Bookshelf Derby E, Larsen D (2006) Agile retrospectives - making good teams great. Pragmatic Bookshelf
Zurück zum Zitat Desouza KC (2003) Facilitating tacit knowledge exchange. Commun ACM 46(6):85–88CrossRef Desouza KC (2003) Facilitating tacit knowledge exchange. Commun ACM 46(6):85–88CrossRef
Zurück zum Zitat Dierkes M, Antal A B, Child J, Nonaka I (2003) Handbook of organizational learning and knowledge. Oxford Press Dierkes M, Antal A B, Child J, Nonaka I (2003) Handbook of organizational learning and knowledge. Oxford Press
Zurück zum Zitat Dingsøyr T, Hanssen G (2003) Extending agile methods: postmortem reviews as extended feedback. In: Henninger S, Maurer F (eds) Advances in Learning Software Organizations. 4th international Workshop LSO 2002. Springer Verlag, Berlin Heidelberg, pp 4–12 Dingsøyr T, Hanssen G (2003) Extending agile methods: postmortem reviews as extended feedback. In: Henninger S, Maurer F (eds) Advances in Learning Software Organizations. 4th international Workshop LSO 2002. Springer Verlag, Berlin Heidelberg, pp 4–12
Zurück zum Zitat Dingsøyr T, Nerur S, Balijepally V, Moe N (2012) A decade of agile methodologies: towards explaining agile software development. J Syst Softw 85(6):1213–1221CrossRef Dingsøyr T, Nerur S, Balijepally V, Moe N (2012) A decade of agile methodologies: towards explaining agile software development. J Syst Softw 85(6):1213–1221CrossRef
Zurück zum Zitat Donate MJ, Canales JI (2012) A new approach to the concept of knowledge strategy. J Knowl Manage 16(1):22–44CrossRef Donate MJ, Canales JI (2012) A new approach to the concept of knowledge strategy. J Knowl Manage 16(1):22–44CrossRef
Zurück zum Zitat Donate MJ, Guadamillas F (2011) Organizational factors to support knowledge management and innovation. J Knowl Manage 15(6):803–814 Donate MJ, Guadamillas F (2011) Organizational factors to support knowledge management and innovation. J Knowl Manage 15(6):803–814
Zurück zum Zitat Doran HD (2004) Agile knowledge management in practice. In: LNCS 3096. Advances in Learning Software Organizations. In the 6th International Workshop, LSO., pp 137–143 Doran HD (2004) Agile knowledge management in practice. In: LNCS 3096. Advances in Learning Software Organizations. In the 6th International Workshop, LSO., pp 137–143
Zurück zum Zitat Du M (2007) Knowledge management: what makes complex implementations successful?J Knowl Manage 11(2):91–101CrossRef Du M (2007) Knowledge management: what makes complex implementations successful?J Knowl Manage 11(2):91–101CrossRef
Zurück zum Zitat Easterby-Smith M, Lyles MA (2011) Handbook of organizational learning and knowledge management, 2nd edn. Wiley Easterby-Smith M, Lyles MA (2011) Handbook of organizational learning and knowledge management, 2nd edn. Wiley
Zurück zum Zitat Eckstein J (2004) Agile software development in the large: diving into the deep. Dorset House Eckstein J (2004) Agile software development in the large: diving into the deep. Dorset House
Zurück zum Zitat Fægri TE (2009) Improving general knowledge in agile software organizations - experiences with job rotation in customer support. In: The Agile Conference, pp 49–56 Fægri TE (2009) Improving general knowledge in agile software organizations - experiences with job rotation in customer support. In: The Agile Conference, pp 49–56
Zurück zum Zitat Fægri TF, Dybȧ T, Dingsøyr T (2010) Introducing knowledge redundancy practice in software development: experiences with job rotation in support work. Inform Softw Technol 52:1118–1132CrossRef Fægri TF, Dybȧ T, Dingsøyr T (2010) Introducing knowledge redundancy practice in software development: experiences with job rotation in support work. Inform Softw Technol 52:1118–1132CrossRef
Zurück zum Zitat Fraser S, Rising L, Ambler S, Cockburn A, Eckstein J, Hussman D, Miller R, Striebeck M, Thomas D (2006) A fishbowl with piranhas coalescence, convergence or divergence: The future of agile software development practices some assembly required! In: Proceedings of the Conference on Object Oriented Programming Systems Languages and Applications OOPSLA, pp 937–939 Fraser S, Rising L, Ambler S, Cockburn A, Eckstein J, Hussman D, Miller R, Striebeck M, Thomas D (2006) A fishbowl with piranhas coalescence, convergence or divergence: The future of agile software development practices some assembly required! In: Proceedings of the Conference on Object Oriented Programming Systems Languages and Applications OOPSLA, pp 937–939
Zurück zum Zitat Glaser BG, Strauss AL (1967) The discovery of grounded theory: strategies for qualitative research. Aldine Publishing Company, New York Glaser BG, Strauss AL (1967) The discovery of grounded theory: strategies for qualitative research. Aldine Publishing Company, New York
Zurück zum Zitat Guba E, Lincoln YS (1994) Competing paradigms in qualitative research. In: In Handbook of Qualitative Research, Sage Publications, pp 105–117 Guba E, Lincoln YS (1994) Competing paradigms in qualitative research. In: In Handbook of Qualitative Research, Sage Publications, pp 105–117
Zurück zum Zitat Guba EG, Lincoln YS (1989) Fourth generation evaluation. Newbury Park, CA, Sage Guba EG, Lincoln YS (1989) Fourth generation evaluation. Newbury Park, CA, Sage
Zurück zum Zitat Hannay J, Dyba T, Arisholm E, Sjberg D (2009) The effectiveness of pair programming: a meta-analysis. Inform Softw Technol 51(7):1110–1122CrossRef Hannay J, Dyba T, Arisholm E, Sjberg D (2009) The effectiveness of pair programming: a meta-analysis. Inform Softw Technol 51(7):1110–1122CrossRef
Zurück zum Zitat Hansen MT, Nohria N, Tierny T (1999) What’s your strategy for managing knowledge? Harvard Business Rev 77:106–116 Hansen MT, Nohria N, Tierny T (1999) What’s your strategy for managing knowledge? Harvard Business Rev 77:106–116
Zurück zum Zitat Highsmith J, Cockburn A (2001) Agile software development: the people factor. IEEE Comput 34(11):131–133CrossRef Highsmith J, Cockburn A (2001) Agile software development: the people factor. IEEE Comput 34(11):131–133CrossRef
Zurück zum Zitat Holz H, Maurer F (2002) Knowledge management support for distributed agile software processes. In: Proceedings of the Workshop on Learning Software Organizations (LSO), pp 60–80 Holz H, Maurer F (2002) Knowledge management support for distributed agile software processes. In: Proceedings of the Workshop on Learning Software Organizations (LSO), pp 60–80
Zurück zum Zitat Holz H, Maurer F (2003) Knowledge management support for distributed agile software processes. LNCS, Learn Softw Organ (LSO) 2640:60–80 Holz H, Maurer F (2003) Knowledge management support for distributed agile software processes. LNCS, Learn Softw Organ (LSO) 2640:60–80
Zurück zum Zitat Holz H, Melnik G (2004) Research on learning software organizations - past, present and future. In: Advances in Learning Software Organizations. In the 6th International Workshop, LSO, pp 1–6 Holz H, Melnik G (2004) Research on learning software organizations - past, present and future. In: Advances in Learning Software Organizations. In the 6th International Workshop, LSO, pp 1–6
Zurück zum Zitat Holz H, Schafer J (2003) Collaborative, task-specific information delivery for agile processes. In: Society IC (ed) 12th International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), pp 320–325 Holz H, Schafer J (2003) Collaborative, task-specific information delivery for agile processes. In: Society IC (ed) 12th International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), pp 320–325
Zurück zum Zitat Holz H, Melnik G, Schaaf M (2003) Knowledge management for distributed agile processes: Models, techniques, and infrastructure. In: Press ICS (ed) 12th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), pp 291–294 Holz H, Melnik G, Schaaf M (2003) Knowledge management for distributed agile processes: Models, techniques, and infrastructure. In: Press ICS (ed) 12th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), pp 291–294
Zurück zum Zitat Iivari J, Iivari N (2010) Organizational culture and the deployment of agile methods: the competing values model view. Springer, pp 203–222 Iivari J, Iivari N (2010) Organizational culture and the deployment of agile methods: the competing values model view. Springer, pp 203–222
Zurück zum Zitat Ilgen DR, Hollenbeck JR, Johnson M, Jundt D (2005) Teams in organizations: from input-process-output models to imoi models. Ann Rev Psychol 56:517–543CrossRef Ilgen DR, Hollenbeck JR, Johnson M, Jundt D (2005) Teams in organizations: from input-process-output models to imoi models. Ann Rev Psychol 56:517–543CrossRef
Zurück zum Zitat Joia LA, Lemos B (2010) Relevant factors for tacit knowledge transfer within organisations. J Knowl Manage 14(3):410–427CrossRef Joia LA, Lemos B (2010) Relevant factors for tacit knowledge transfer within organisations. J Knowl Manage 14(3):410–427CrossRef
Zurück zum Zitat Kähkönen T (2004) Agile methods for large organizations - building communities of practice. In: Agile Development Conference, IEEE, pp 2–11 Kähkönen T (2004) Agile methods for large organizations - building communities of practice. In: Agile Development Conference, IEEE, pp 2–11
Zurück zum Zitat Karlsen JT, Hagman L, Pedersen T (2011) Intra-project transfer of knowledge in information systems development firms. J Syst Inform Technol 13(1):66–80CrossRef Karlsen JT, Hagman L, Pedersen T (2011) Intra-project transfer of knowledge in information systems development firms. J Syst Inform Technol 13(1):66–80CrossRef
Zurück zum Zitat Kavitha RK (2011) A knowledge management framework for agile software development teams. In: International Conference on Process Automation, Control and Computing (PACC), pp 1–5 Kavitha RK (2011) A knowledge management framework for agile software development teams. In: International Conference on Process Automation, Control and Computing (PACC), pp 1–5
Zurück zum Zitat Keplinger W (2007) Agility in information systems development: characterisation, motivation and conceptualisation. iSChannel - Inform Syst Stud J 2:25–28 Keplinger W (2007) Agility in information systems development: characterisation, motivation and conceptualisation. iSChannel - Inform Syst Stud J 2:25–28
Zurück zum Zitat Kettunen O (2010) Agile product development and strategic agility in technology firms. Master thesis, Helsinki University of Technology, Finland Kettunen O (2010) Agile product development and strategic agility in technology firms. Master thesis, Helsinki University of Technology, Finland
Zurück zum Zitat Kettunen P, Laanti M (2008) Combining agile software projects and large-scale organizational agility. Softw Process Improv Pract 13(2):183–193CrossRef Kettunen P, Laanti M (2008) Combining agile software projects and large-scale organizational agility. Softw Process Improv Pract 13(2):183–193CrossRef
Zurück zum Zitat Krogh GV, Ichijo K, Nonaka I (2000) Enabling knowledge creation: how to unlock the mystery of tacit knowledge and release the power of innovation. Oxford University Press, OxfordCrossRef Krogh GV, Ichijo K, Nonaka I (2000) Enabling knowledge creation: how to unlock the mystery of tacit knowledge and release the power of innovation. Oxford University Press, OxfordCrossRef
Zurück zum Zitat Levy M, Hazzan O (2009) Knowledge management in practice: the case of agile software development. In: ICSE Workshop on Cooperative and Human Aspects on Software Engineering, pp 60–65 Levy M, Hazzan O (2009) Knowledge management in practice: the case of agile software development. In: ICSE Workshop on Cooperative and Human Aspects on Software Engineering, pp 60–65
Zurück zum Zitat Lincoln YS, Guba EG (1985) Naturalistic inquiry. Sage, Newbury Park Lincoln YS, Guba EG (1985) Naturalistic inquiry. Sage, Newbury Park
Zurück zum Zitat Lindvall M, Basili VR, Boehm BW, Costa P, Dangle K, Shull F, Tesoriero R, Williams LA, Zelkowitz MV (2002) Empirical findings in agile methods. In: Proceedings of the Second XP Universe and First Agile Universe Conference on Extreme Programming and Agile Methods - XP/Agile Universe Lindvall M, Basili VR, Boehm BW, Costa P, Dangle K, Shull F, Tesoriero R, Williams LA, Zelkowitz MV (2002) Empirical findings in agile methods. In: Proceedings of the Second XP Universe and First Agile Universe Conference on Extreme Programming and Agile Methods - XP/Agile Universe
Zurück zum Zitat Lyytinen K, Rose GM (2007) Information system development agility as organizational learning. Eur J Inform Syst 15:183–199CrossRef Lyytinen K, Rose GM (2007) Information system development agility as organizational learning. Eur J Inform Syst 15:183–199CrossRef
Zurück zum Zitat Maalej W, Happel HJ (2008) A lightweight approach for knowledge sharing in distributed software teams. 7th International Conference on Practical Aspects of Knowledge Management (PAKM) pp 14–25 Maalej W, Happel HJ (2008) A lightweight approach for knowledge sharing in distributed software teams. 7th International Conference on Practical Aspects of Knowledge Management (PAKM) pp 14–25
Zurück zum Zitat Maranzato RP, Neubert M, Herculano P (2011) Moving back to scrum and scaling to scrum of scrums in less than one year. In: The ACM international conference companion on Object oriented programming systems languages and applications companion (SPLASH), pp 125–130 Maranzato RP, Neubert M, Herculano P (2011) Moving back to scrum and scaling to scrum of scrums in less than one year. In: The ACM international conference companion on Object oriented programming systems languages and applications companion (SPLASH), pp 125–130
Zurück zum Zitat Merriam SB (2002) Assessing and evaluating qualitative research. In: Assessing and evaluating qualitative research in practice, San Francisco, CA, Jossy-Bass, pp 18–33 Merriam SB (2002) Assessing and evaluating qualitative research. In: Assessing and evaluating qualitative research in practice, San Francisco, CA, Jossy-Bass, pp 18–33
Zurück zum Zitat Mestad A, Dingsøyr T, Dybå T (2007) Building a learning organization: Three phases of communities of practice in a software consulting company. In: Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS) Mestad A, Dingsøyr T, Dybå T (2007) Building a learning organization: Three phases of communities of practice in a software consulting company. In: Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS)
Zurück zum Zitat Nerur S, Mahapatra R, Mangalaraj G (2005) Challenges of migrating to agile methodologies. Commun ACM 48(5):72–78CrossRef Nerur S, Mahapatra R, Mangalaraj G (2005) Challenges of migrating to agile methodologies. Commun ACM 48(5):72–78CrossRef
Zurück zum Zitat Neves FT, Correia AMR, Rosa VN, Neto MC (2011) Knowledge creation and sharing in software development teams using agile methodologies: key insights affecting their adoption. In: 6th Conferência Ibérica de Sistemas e Tecnologias de Informação Neves FT, Correia AMR, Rosa VN, Neto MC (2011) Knowledge creation and sharing in software development teams using agile methodologies: key insights affecting their adoption. In: 6th Conferência Ibérica de Sistemas e Tecnologias de Informação
Zurück zum Zitat Nonaka I (1988) Creating organizational order out of chaos: self-renewal in japanese firms. Calif Manag Rev 30:57–73CrossRef Nonaka I (1988) Creating organizational order out of chaos: self-renewal in japanese firms. Calif Manag Rev 30:57–73CrossRef
Zurück zum Zitat Nonaka I, Konno N (1998) The concept of ba: building a foundation for knowledge creation. Calif Manag Rev 40:40–54CrossRef Nonaka I, Konno N (1998) The concept of ba: building a foundation for knowledge creation. Calif Manag Rev 40:40–54CrossRef
Zurück zum Zitat Nonaka I, von Krogh G (2009) Tacit knowledge and knowledge conversion: controversy and advancement in organizational knowledge creation theory. Organ Sci 20(3):635–652CrossRef Nonaka I, von Krogh G (2009) Tacit knowledge and knowledge conversion: controversy and advancement in organizational knowledge creation theory. Organ Sci 20(3):635–652CrossRef
Zurück zum Zitat Nonaka I, Takeuchi H (1995) The knowledge-creating company: how japanese companies create the dynamics of innovation. Oxford University Press, Oxford Nonaka I, Takeuchi H (1995) The knowledge-creating company: how japanese companies create the dynamics of innovation. Oxford University Press, Oxford
Zurück zum Zitat Nonaka I, Toyama R (2007) Strategic management as distributed practical wisdom (phronesis). Indust Corp Change 16:371–394CrossRef Nonaka I, Toyama R (2007) Strategic management as distributed practical wisdom (phronesis). Indust Corp Change 16:371–394CrossRef
Zurück zum Zitat Nonaka I, Toyama R, Konno N (2000) Seci, ba and leadership: a unified model of dynamic knowledge creation. Long Range Plan 33(1):5–34CrossRef Nonaka I, Toyama R, Konno N (2000) Seci, ba and leadership: a unified model of dynamic knowledge creation. Long Range Plan 33(1):5–34CrossRef
Zurück zum Zitat Pettersen R, Michael M, Monfils FF, Dingsøyr T, Saadaoui S, Bjørnson FO, Neophytou K, Hadjioannou A (2012) Practical knowledge management - Techniques for small and medium sized companies, 1st edn. EXTRA Consortium Pettersen R, Michael M, Monfils FF, Dingsøyr T, Saadaoui S, Bjørnson FO, Neophytou K, Hadjioannou A (2012) Practical knowledge management - Techniques for small and medium sized companies, 1st edn. EXTRA Consortium
Zurück zum Zitat Pettigrew AM (1979) On studying organizational cultures. Administrative Sci Quart 40:570–581CrossRef Pettigrew AM (1979) On studying organizational cultures. Administrative Sci Quart 40:570–581CrossRef
Zurück zum Zitat Pikkarainen M, Salo O, Still J (2005) Deploying agile practices in organizations: A case study. In: Heidelberg SVB (ed) EuroSPI, pp 16–27 Pikkarainen M, Salo O, Still J (2005) Deploying agile practices in organizations: A case study. In: Heidelberg SVB (ed) EuroSPI, pp 16–27
Zurück zum Zitat Pikkarainen M, Haikara J, Salo O, Abrahamsson P, Still J (2008) The impact of agile practices on communication in software development. Empirical Softw Eng 13(3):303–337CrossRef Pikkarainen M, Haikara J, Salo O, Abrahamsson P, Still J (2008) The impact of agile practices on communication in software development. Empirical Softw Eng 13(3):303–337CrossRef
Zurück zum Zitat Plonka L, van der Linden J (2012) Why developers don’t pair more often. In: CHASE, pp 123–125 Plonka L, van der Linden J (2012) Why developers don’t pair more often. In: CHASE, pp 123–125
Zurück zum Zitat Qureshi MRJ, Kashif M (2009) Seamless long term learning in agile teams for sustainable leadership. In: 5th IEEE International Conference on Emerging Technologies, pp 389–394 Qureshi MRJ, Kashif M (2009) Seamless long term learning in agile teams for sustainable leadership. In: 5th IEEE International Conference on Emerging Technologies, pp 389–394
Zurück zum Zitat Rech J, Bogner C (2010) Qualitative analysis of semantically enabled knowledge management systems in agile software engineering. Int J Knowl Manage 6(2):66–85CrossRef Rech J, Bogner C (2010) Qualitative analysis of semantically enabled knowledge management systems in agile software engineering. Int J Knowl Manage 6(2):66–85CrossRef
Zurück zum Zitat Runeson P, Höst M (2009) Guidelines for conducting and reporting case study research in software engineering. Empirical Softw Eng 14(2):131–164CrossRef Runeson P, Höst M (2009) Guidelines for conducting and reporting case study research in software engineering. Empirical Softw Eng 14(2):131–164CrossRef
Zurück zum Zitat Salo O (2005) Systematical validation of learning in agile software development environment. LNAI, Learn Softw Organ (LSO) 3782:106–110 Salo O (2005) Systematical validation of learning in agile software development environment. LNAI, Learn Softw Organ (LSO) 3782:106–110
Zurück zum Zitat Salo O, Abrahamsson P (2007) An iterative improvement approach for agile development: implications from multiple case study. Softw Process Improve Pract 12(1):81–100CrossRef Salo O, Abrahamsson P (2007) An iterative improvement approach for agile development: implications from multiple case study. Softw Process Improve Pract 12(1):81–100CrossRef
Zurück zum Zitat Santos V, Goldman A, Shinoda AC, Fischer A (2011) A view towards organizational learning: An empirical study on scrum implementation. In: 23rd International Conference on Software Engineering and Knowledge Engineering (SEKE), pp 583–589 Santos V, Goldman A, Shinoda AC, Fischer A (2011) A view towards organizational learning: An empirical study on scrum implementation. In: 23rd International Conference on Software Engineering and Knowledge Engineering (SEKE), pp 583–589
Zurück zum Zitat Santos V, Goldman A, Santos C (2012) Uncovering steady advances for an extreme programming course. CLEI Electron J 15(1):1–20 Santos V, Goldman A, Santos C (2012) Uncovering steady advances for an extreme programming course. CLEI Electron J 15(1):1–20
Zurück zum Zitat Sato DT, Corbucci H, Bravo MV (2008) Coding dojo: an environment for learning and sharing agile practices. In: Proceedings of the Agile Conference, pp 459–464 Sato DT, Corbucci H, Bravo MV (2008) Coding dojo: an environment for learning and sharing agile practices. In: Proceedings of the Agile Conference, pp 459–464
Zurück zum Zitat Schwaber K (2004) Agile project management with scrum. Microsoft Press Schwaber K (2004) Agile project management with scrum. Microsoft Press
Zurück zum Zitat Schwaber K, Beedle M (2002) Agile software development with SCRUM. Prentice-Hall Schwaber K, Beedle M (2002) Agile software development with SCRUM. Prentice-Hall
Zurück zum Zitat Schwandt TA (2007) Dictionary of qualitative inquiry, 3rd edn. Sage, Thousand Oaks Schwandt TA (2007) Dictionary of qualitative inquiry, 3rd edn. Sage, Thousand Oaks
Zurück zum Zitat Shalloway A, Beaver G (2009) Trott JR, Lean-agile software development: achieving enterprise agility. Addison-Wesley Professional Shalloway A, Beaver G (2009) Trott JR, Lean-agile software development: achieving enterprise agility. Addison-Wesley Professional
Zurück zum Zitat Sherehiy B, Karwowski W, Layer J (2007) A review on enterprise agility: concepts, frameworks, and attributes. Int J Industr Ergonom 37:445–460CrossRef Sherehiy B, Karwowski W, Layer J (2007) A review on enterprise agility: concepts, frameworks, and attributes. Int J Industr Ergonom 37:445–460CrossRef
Zurück zum Zitat Silva MAC, Filho HR, Silva HFN (2010) Analysis of ba during scrum process (in portuguese). In: Proc. of 17th Symposium of Production Engineering (SIMPEP). Proj. Management and Production Engineering. Bauru, Sao Paulo, Brazil, pp 1–15 Silva MAC, Filho HR, Silva HFN (2010) Analysis of ba during scrum process (in portuguese). In: Proc. of 17th Symposium of Production Engineering (SIMPEP). Proj. Management and Production Engineering. Bauru, Sao Paulo, Brazil, pp 1–15
Zurück zum Zitat Sommerville I (2010) Software engineering, 9th edn. Addison-Wesley Sommerville I (2010) Software engineering, 9th edn. Addison-Wesley
Zurück zum Zitat Srinivasan J, Lundqvist K (2009) Using agile methods in software product development: a case study. In: Sixth International Conference on Information Technology: New Generations Srinivasan J, Lundqvist K (2009) Using agile methods in software product development: a case study. In: Sixth International Conference on Information Technology: New Generations
Zurück zum Zitat Stettina CJ, Heijstek W, Fægri TE (2012) Documentation work in agile teams: the role of documentation formalism in achieving a sustainable practice. In: Agile Conference (AGILE), pp 31–40 Stettina CJ, Heijstek W, Fægri TE (2012) Documentation work in agile teams: the role of documentation formalism in achieving a sustainable practice. In: Agile Conference (AGILE), pp 31–40
Zurück zum Zitat Sveiby KE (2004) People-focused knowledge management: how effective decision making leads to corporate success. Butterworth-Heinemann Sveiby KE (2004) People-focused knowledge management: how effective decision making leads to corporate success. Butterworth-Heinemann
Zurück zum Zitat Takeuchi H, Nonaka I (2004) Hitotsubashi on knowledge management. Wiley Takeuchi H, Nonaka I (2004) Hitotsubashi on knowledge management. Wiley
Zurück zum Zitat Wang S, Noe RA (2010) Knowledge sharing: a review and directions for future research. Human Resour Manage Rev 20:115–131CrossRef Wang S, Noe RA (2010) Knowledge sharing: a review and directions for future research. Human Resour Manage Rev 20:115–131CrossRef
Zurück zum Zitat Wang X, Maurer F, Morgan R (2010) Tools for supporting distributed agile project planning. Agility Across Time and Space, pp 183–200 Wang X, Maurer F, Morgan R (2010) Tools for supporting distributed agile project planning. Agility Across Time and Space, pp 183–200
Zurück zum Zitat Wenger E, McDermott R, Snyder W (2002) Cultivating communities of practice: a guide to managing knowledge. Harvard Business School Press, Boston Wenger E, McDermott R, Snyder W (2002) Cultivating communities of practice: a guide to managing knowledge. Harvard Business School Press, Boston
Zurück zum Zitat Whitworth E (2006) Agile experience: communication and collaboration in agile software development teams. Master dissertation of the Department of Psychology, Carleton University Ottawa, Ontario, Canada Whitworth E (2006) Agile experience: communication and collaboration in agile software development teams. Master dissertation of the Department of Psychology, Carleton University Ottawa, Ontario, Canada
Zurück zum Zitat Whitworth E, Biddle R (2007) The social nature of agile teams. Agile Conference (AGILE), Washington, DC, pp 26–36 Whitworth E, Biddle R (2007) The social nature of agile teams. Agile Conference (AGILE), Washington, DC, pp 26–36
Zurück zum Zitat Williams L, Kessler R (2002) Pair programming illuminated. Addison-Wesley Longman Publishing Co., Inc, Boston Williams L, Kessler R (2002) Pair programming illuminated. Addison-Wesley Longman Publishing Co., Inc, Boston
Metadaten
Titel
Fostering effective inter-team knowledge sharing in agile software development
verfasst von
Viviane Santos
Alfredo Goldman
Cleidson R. B. de Souza
Publikationsdatum
01.08.2015
Verlag
Springer US
Erschienen in
Empirical Software Engineering / Ausgabe 4/2015
Print ISSN: 1382-3256
Elektronische ISSN: 1573-7616
DOI
https://doi.org/10.1007/s10664-014-9307-y

Weitere Artikel der Ausgabe 4/2015

Empirical Software Engineering 4/2015 Zur Ausgabe

Premium Partner