nach oben

Quality & Quantity

Erschienen in:

23.02.2016

Comparing acquiescent and extreme response styles in face-to-face and web surveys

verfasst von: Mingnan Liu, Frederick G. Conrad, Sunghee Lee

Erschienen in: Quality & Quantity | Ausgabe 2/2017

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

Likert scales are popular for measuring attitudes, but response style, a source of measurement error associated with this type of question, can result in measurement bias. This study investigates the effect of data collection mode on both types of response styles using data from the 2012 American National Election Studies (ANES). 2012 was the 1 year in which ANES conducted two parallel surveys, one through face-to-face interviews and another through Web, using two independent national probability samples and an identical questionnaire. We used three sets of balanced Likert scales from the survey to measure the acquiescent and extreme response styles. Using the latent class analysis modeling approach, we find that: (1) both acquiescent and extreme response styles exist in both face-to-face and Web survey modes; (2) face-to-face respondents demonstrate more acquiescent and extreme response styles than Web respondents; (3) the mode effect is similar for white, black and Hispanic respondents.

Vorheriger Artikel Can technology provide a glimmer of hope for economic growth in the midst of chaos? A case of Zimbabwe

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Nur mit Berechtigung zugänglich

Content factor 1 class sizes: 0.15, 0.52, 0.23, 0.10; content factor 2 class sizes: 0.14, 0.46, 0.25, 0.15; Content factor 3 class sizes: 0.13, 0.60, 0.19, 0.08).

The results for Model 6, which has the smallest BIC, are presented in the appendix. The results remain the same as Model 6b, meaning that the findings reported in this paper are not an artifact of the selected model.

Aday, L.A., Chiu, G.Y., Andersen, R.: Methodological issues in health care surveys of the Spanish heritage population. Am. J. Public Health 70(4), 367–374 (1980)CrossRef

Bachman, J.G., O’Malley, P.M.: Black-white differences in self-esteem: are they affected by response styles? Am. J. Sociol. 90(3), 624–639 (1984a)CrossRef

Bachman, J.G., O’Malley, P.M.: Yea-saying, nay-saying, and going to extremes: black-white differences in response styles. Public Opin. Q. 48(2), 491–509 (1984b)CrossRef

Bachman, J. G., O’Malley, P. M.: Response styles revisited: racial/ethnic and gender differences in extreme responding. Retrieved from http://monitoringthefuture.org/pubs/occpapers/occ72.pdf (2010)

Baumgartner, H., Steenkamp, J.-B.E.M.: Response styles in marketing research: a cross-national investigation. J. Mark. Res. 38(2), 143–156 (2001)CrossRef

Billiet, J.B., Davidov, E.: Testing the stability of an acquiescence style factor behind two interrelated substantive variables in a panel design. Sociol. Methods Res. 36(4), 542–562 (2008). doi:10.1177/0049124107313901 CrossRef

Billiet, J.B., McClendon, M.J.: Modeling acquiescence in measurement models for two balanced sets of items. Struct. Equ. Model. 7(4), 608–628 (2000). doi:10.1207/S15328007SEM0704_5 CrossRef

Bolt, D.M., Newton, J.R.: Multiscale measurement of extreme response style. Educ. Psychol. Meas. 71(5), 814–833 (2011). doi:10.1177/0013164410388411 CrossRef

Carr, L.G.: The srole items and acquiescence. Am. Sociol. Rev. 36(2), 287–293 (1971)CrossRef

Clarke III, I.: Extreme response style in cross-cultural research. Int. Mark. Rev. 18(3), 301–324 (2001)CrossRef

Couch, A., Keniston, K.: Yeasayers and naysayers: agreeing response set as a personality variable. J. Abnorm. Soc. Psychol. 60(2), 151–174 (1960)CrossRef

Cronbach, L.J.: Studies of acquiescence as a factor in the true-false test. J. Educ. Psychol. 33(6), 401–415 (1942)CrossRef

Davis, R.E., Resnicow, K., Couper, M.P.: survey response styles, acculturation, and culture among a sample of mexican american adults. J. Cross-Cult. Psychol. 42(7), 1219–1236 (2010). doi:10.1177/0022022110383317 CrossRef

De Leeuw, E.D.: Data quality in mail, telephone and face to face surveys. ERIC. Retrieved from http://eric.ed.gov/?id=ED374136 (1992)

De Leeuw, E.D.: To mix or not to mix data collection modes in surveys. J. Off. Stat. 21(5), 233–255 (2005)

de Spinoza, B., Shirley, S., Feldman, S.: The Ethics and Selected Letters. Hackett Pub. Co, Indianapolis (1982)

Gibbons, J.L., Zellner, J.A., Rudek, D.J.: Effects of language and meaningfulness on the use of extreme response style by Spanish–English bilinguals. Cross-Cult. Res. 33(4), 369–381 (1999)CrossRef

Gilbert, D.T.: How mental systems believe. Am. Psychol. 46(2), 107–119 (1991)CrossRef

Heerwegh, D., Loosveldt, G.: Face-to-face versus web surveying in a high-internet-coverage population differences in response quality. Public Opin. Q. 72(5), 836–846 (2008). doi:10.1093/poq/nfn045 CrossRef

Heerwegh, D., Loosveldt, G.: Assessing mode effects in a national crime victimization survey using structural equation models: social desirability bias and acquiescence. J. Off. Stat. 27(1), 49 (2011)

Hui, C.H., Triandis, H.C.: Effects of culture and response format on extreme response style. J. Cross-Cult. Psychol. 20(3), 296–309 (1989). doi:10.1177/0022022189203004 CrossRef

Jordan, L.A., Marcus, A.C., Reeder, L.G.: Response styles in telephone and household interviewing: a field experiment. Public Opin. Q. 44(2), 210–222 (1980)CrossRef

Kankaraš, M., Moors, G.: Measurement equivalence in solidarity attitudes in Europe insights from a multiple-group latent-class factor approach. Int. Sociol. 24(4), 557–579 (2009). doi:10.1177/0268580909334502 CrossRef

Kieruj, N.D., Moors, G.: variations in response style behavior by response scale format in attitude research. Int. J. Public Opin. Res. 22(3), 320–342 (2010). doi:10.1093/ijpor/edq001 CrossRef

Kieruj, N.D., Moors, G.: Response style behavior: question format dependent or personal style? Qual. Quant. 47(1), 193–211 (2013). doi:10.1007/s11135-011-9511-4 CrossRef

Kiesler, S., Sproull, L.S.: Response effects in the electronic survey. Public Opin. Q. 50(3), 402–413 (1986). doi:10.1086/268992 CrossRef

Knowles, E.S., Condon, C.A.: Why people say yes: a dual-process theory of acquiescence. J. Pers. Soc. Psychol. 77(2), 379–386 (1999)CrossRef

Krosnick, J.A.: Response strategies for coping with the cognitive demands of attitude measures in surveys. Appl. Cogn. Psychol. 5(3), 213–236 (1991)CrossRef

Leary, M.R., Kowalski, R.M.: Impression management: a literature review and two-component model. Psychol. Bull. 107(1), 34–47 (1990)CrossRef

Madsen, W.: Mexican-Americans of South Texas. Retrieved from http://www.eric.ed.gov/ERICWebPortal/recordDetail?accno=ED021661 (1964)

Marin, G., Gamba, R.J., Marin, B.V.: extreme response style and acquiescence among hispanics the role of acculturation and education. J. Cross-Cult. Psychol. 23(4), 498–509 (1992). doi:10.1177/0022022192234006 CrossRef

Marin, G., Marin, B.V.: Research with Hispanic Populations. 2455 Teller Road, Newbury Park California 91320 United States of America: SAGE Publications, Inc. Retrieved from http://srmo.sagepub.com/view/research-with-hispanic-populations/SAGE.xml (1991)

Moors, G.: Diagnosing response style behavior by means of a latent-class factor approach. Socio-demographic correlates of gender role attitudes and perceptions of ethnic discrimination reexamined. Qual. Quant. 37(3), 277–302 (2003). doi:10.1023/A:1024472110002 CrossRef

Moors, G.: Exploring the effect of a middle response category on response style in attitude measurement. Qual. Quant. 42(6), 779–794 (2008). doi:10.1007/s11135-006-9067-x CrossRef

Moors, G.: ranking the ratings: a latent-class regression model to control for overall agreement in opinion research. Int. J. Public Opin. Res. 22(1), 93–119 (2010). doi:10.1093/ijpor/edp036 CrossRef

Moors, G., Kieruj, N.D., Vermunt, J.K.: The effect of labeling and numbering of response scales on the likelihood of response bias. Sociol. Methodol. (2014). doi:10.1177/0081175013516114

Morren, M., Gelissen, J.P.T.M., Vermunt, J.K.: dealing with extreme response style in cross-cultural research: a restricted latent class factor analysis approach: extreme response style in cross-cultural research. Sociol. Methodol. 41(1), 13–47 (2011). doi:10.1111/j.1467-9531.2011.01238.x CrossRef

Naemi, B.D., Beal, D.J., Payne, S.C.: Personality predictors of extreme response style. J. Personal. 77(1), 261–286 (2009). doi:10.1111/j.1467-6494.2008.00545.x CrossRef

Paulhus, D. L.: Measurement and control of response bias. Measures of Personality and Social Psychological Attitudes. Measures of Social Psychological Attitudes, Vol. 1. Retrieved from http://doi.apa.org/psycinfo/1991-97206-001 (1991)

Ross, C.E., Mirowsky, J.: Socially-desirable response and acquiescence in a cross-cultural survey of mental health. J. Health Soc. Behav. 25(2), 189–197 (1984)CrossRef

Saris, W.E., Revilla, M., Krosnick, J.A., Shaeffer, E.M.: Comparing questions with agree/disagree response options to questions with item-specific response options. Surv. Res. Methods 4(1), 61–79 (2010)

Schlenker, B. R.: Impression Management: the Self-Concept, Social Identity, and Interpersonal Relations. Brooks/Cole Publishing Company, Monterey. Retrieved from http://www.getcited.org/pub/102061888 (1980)

Thomas, T.D., Abts, K., Weyden, P.V.: Response styles and the rural-urban divide. Educ. Psychol. Meas. 74(1), 97–115 (2014). doi:10.1177/0013164413502487 CrossRef

Vannieuwenhuyze, J.T.A., Revilla, M.: Relative mode effects on data quality in mixed-mode surveys by an instrumental variable. Surv. Res. Methods 7(3), 157–168 (2013). doi:10.18148/srm/2013.v7i3.5137

Van Vaerenbergh, Y., Thomas, T.D.: Response styles in survey research: a literature review of antecedents, consequences, and remedies. Int. J. Public Opin. Res. 25(2), 195–217 (2013). doi:10.1093/ijpor/eds021 CrossRef

Warnecke, R.B., Johnson, T.P., Chávez, N., Sudman, S., O’rourke, D.P., Lacey, L., Horm, J.: Improving question wording in surveys of culturally diverse populations. Ann. Epidemiol. 7(5), 334–342 (1997)

Weijters, B., Geuens, M., Schillewaert, N.: The individual consistency of acquiescence and extreme response style in self-report questionnaires. Appl. Psychol. Meas. 34(2), 105–121 (2010). doi:10.1177/0146621609338593 CrossRef

Weijters, B., Schillewaert, N., Geuens, M.: Assessing response styles across modes of data collection. J. Acad. Mark. Sci. 36(3), 409–422 (2008). doi:10.1007/s11747-007-0077-6 CrossRef

Welkenhuysen-Gybels, J., Billiet, J., Cambré, B.: Adjustment for acquiescence in the assessment of the construct equivalence of likert-type score items. J. Cross-Cult. Psychol. 34(6), 702–722 (2003). doi:10.1177/0022022103257070 CrossRef

Yang, Y., Harkness, J.A., Chin, T.-Y., Villar, A.: Response styles and culture. In: Survey Methods in Multinational, Multiregional, and Multicultural Contexts, 203–223 (2010)

Titel: Comparing acquiescent and extreme response styles in face-to-face and web surveys
verfasst von: Mingnan Liu
Frederick G. Conrad
Sunghee Lee
Publikationsdatum: 23.02.2016
Verlag: Springer Netherlands
Erschienen in: Quality & Quantity / Ausgabe 2/2017
Print ISSN: 0033-5177
Elektronische ISSN: 1573-7845
DOI: https://doi.org/10.1007/s11135-016-0320-7

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Weitere Artikel der Ausgabe 2/2017

The relation between the mean difference and the standard deviation in continuous distribution models

From Euclidean distances to APC models

Phytoplankton community to assess the environmental status of the Adriatic Sea via non-linear partial least squares regression

Modeling university student satisfaction: the case of the humanities and social studies degree programs

The relation between the mean difference and the mean deviation in 11 continuous distribution models

A diagram to detect serial dependencies: an application to transport time series

Premium Partner