Skip to main content
Erschienen in: Social Network Analysis and Mining 1/2023

01.12.2023 | Original Article

Online hate speech and emotions on Twitter: a case study of Greta Thunberg at the UN Climate Change Conference COP25 in 2019

verfasst von: Sergio Arce-García, Jesús Díaz-Campo, Belén Cambronero-Saiz

Erschienen in: Social Network Analysis and Mining | Ausgabe 1/2023

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The presence of environmental activist Greta Thunberg at the UN Climate Change Conference COP25 in 2019 prompted reactions on social media, which grew exponentially after she was named Time Magazine's Person of the Year 2019 and even more so after then-president of the United States Donald Trump tweeted his reaction to her accolade. An analysis of 1,395,054 tweets gathered between November and December 2019 through R, network theory techniques, machine learning and natural language processing showed how messages sparking hatred and intense emotions generate posts, mainly negative ones that subsequently serve as catalysts. The results also demonstrate the relevance of the bubble filter and echo chamber theories and the fact that hate springs from a range of sentiments depending on each participant group.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Agur C, Gan L (2021) Actors, partisan inclination, and emotions: an analysis of government shutdown news stories shared on Twitter. Soc Media Soc 7(2):20563051211008816 Agur C, Gan L (2021) Actors, partisan inclination, and emotions: an analysis of government shutdown news stories shared on Twitter. Soc Media Soc 7(2):20563051211008816
Zurück zum Zitat Arce-García S, Orviz-Martínez N, Cuervo-Carabel T (2020) Impacto de las emociones vertidas por diarios digitales en Twitter. Profesional De La Información 29(5):e290520 Arce-García S, Orviz-Martínez N, Cuervo-Carabel T (2020) Impacto de las emociones vertidas por diarios digitales en Twitter. Profesional De La Información 29(5):e290520
Zurück zum Zitat Arcila-Calderón C, Ortega-Mohedano F, Jiménez-Amores J, Trullenque S (2017) Análisis supervisado de sentimientos políticos en español: clasificación en tiempo real de tweets basada en aprendizaje automático. El Profesional De La Información 26(5):973–982 Arcila-Calderón C, Ortega-Mohedano F, Jiménez-Amores J, Trullenque S (2017) Análisis supervisado de sentimientos políticos en español: clasificación en tiempo real de tweets basada en aprendizaje automático. El Profesional De La Información 26(5):973–982
Zurück zum Zitat Barabasi AL (2016) Network science. Cambridge University Press, Cambridge Barabasi AL (2016) Network science. Cambridge University Press, Cambridge
Zurück zum Zitat Barrie C, Chun-ting HJ (2021) AcademictwitteR: an R package to access the Twitter Academic Research Product Track v2 API endpoint. J Open Source Softw 6(62):3272 Barrie C, Chun-ting HJ (2021) AcademictwitteR: an R package to access the Twitter Academic Research Product Track v2 API endpoint. J Open Source Softw 6(62):3272
Zurück zum Zitat Berger J, Milkman KL (2012) What makes online content viral? J Mark Res 49(2):192–205 Berger J, Milkman KL (2012) What makes online content viral? J Mark Res 49(2):192–205
Zurück zum Zitat Blondel VD, Guillaume JL, Lambiotte R, Lefebvre E (2008) Fast unfolding of communities in large networks. J Stat Mech Theory Exp 2008(10):10008 Blondel VD, Guillaume JL, Lambiotte R, Lefebvre E (2008) Fast unfolding of communities in large networks. J Stat Mech Theory Exp 2008(10):10008
Zurück zum Zitat Bode L (2016) Political news in the news feed: learning politics from social media. Mass Commun Soc 19(1):24–48 Bode L (2016) Political news in the news feed: learning politics from social media. Mass Commun Soc 19(1):24–48
Zurück zum Zitat Breiman L, Friedman JH, Olshen RA, Stone CJ (1984) Classification and regression trees. Wadsworth, Belmont Breiman L, Friedman JH, Olshen RA, Stone CJ (1984) Classification and regression trees. Wadsworth, Belmont
Zurück zum Zitat Chang WL (2019) The impact of emotion: a blended model to estimate influence on social media. Inf Syst Front 21:1137–1151 Chang WL (2019) The impact of emotion: a blended model to estimate influence on social media. Inf Syst Front 21:1137–1151
Zurück zum Zitat Chen J, Hossain S, Zhang H (2020) Analyzing the sentiment correlation between regular tweets and retweets. Soc Netw Anal Min 10:13 Chen J, Hossain S, Zhang H (2020) Analyzing the sentiment correlation between regular tweets and retweets. Soc Netw Anal Min 10:13
Zurück zum Zitat Colleoni E, Rozza A, Arvidsson A (2014) Echo chamber or public sphere? Predicting political orientation and measuring political homophily in twitter using big data. J Commun 64(2):317–332 Colleoni E, Rozza A, Arvidsson A (2014) Echo chamber or public sphere? Predicting political orientation and measuring political homophily in twitter using big data. J Commun 64(2):317–332
Zurück zum Zitat Díaz-Campo J, Segado-Boj F, Fernández-Gómez E (2021) Hábitos del usuario y tipo de red social como predictores de consumo y difusión de noticias. Profesional De La Información 30(4):e300417 Díaz-Campo J, Segado-Boj F, Fernández-Gómez E (2021) Hábitos del usuario y tipo de red social como predictores de consumo y difusión de noticias. Profesional De La Información 30(4):e300417
Zurück zum Zitat Duffy A, Ling R (2020) The gift of news: phatic news sharing on social media for social cohesion. J Stud 21(1):72–87 Duffy A, Ling R (2020) The gift of news: phatic news sharing on social media for social cohesion. J Stud 21(1):72–87
Zurück zum Zitat Duncombe C (2019) The politics of Twitter: emotions and the power of social media. Int Political Sociol 13(4):409–429 Duncombe C (2019) The politics of Twitter: emotions and the power of social media. Int Political Sociol 13(4):409–429
Zurück zum Zitat Ekman P (2003) Darwin, deception, and facial expression. Ann N Y Acad Sci 1000:205–221 Ekman P (2003) Darwin, deception, and facial expression. Ann N Y Acad Sci 1000:205–221
Zurück zum Zitat Evolvi G (2017) #Islamexit: inter-group antagonism on Twitter. Inf Commun Soc 22(3):386–401 Evolvi G (2017) #Islamexit: inter-group antagonism on Twitter. Inf Commun Soc 22(3):386–401
Zurück zum Zitat García-Perdomo V, Salaverría R, Kilgo DK, Harlow S (2018) To share or not to share: the influence of news values and topics on popular social media content in the United States, Brazil, and Argentina. J Stud 19(8):1180–1201 García-Perdomo V, Salaverría R, Kilgo DK, Harlow S (2018) To share or not to share: the influence of news values and topics on popular social media content in the United States, Brazil, and Argentina. J Stud 19(8):1180–1201
Zurück zum Zitat Garland J, Chakraborti N (2012) Divided by a common concept? Assessing the implications of different conceptualizations of hate crime in the European Union. Eur J Criminol 9(1):38–51 Garland J, Chakraborti N (2012) Divided by a common concept? Assessing the implications of different conceptualizations of hate crime in the European Union. Eur J Criminol 9(1):38–51
Zurück zum Zitat Gil de Zúñiga H, Weeks B, Al A-A (2017) Effects of the news-finds-me perception in communication: social media use implications for news seeking and learning about politics. J Comput-Mediat Commun 22(3):105–123 Gil de Zúñiga H, Weeks B, Al A-A (2017) Effects of the news-finds-me perception in communication: social media use implications for news seeking and learning about politics. J Comput-Mediat Commun 22(3):105–123
Zurück zum Zitat Hansen DL, Schneiderman B, Smith MA (2011) Analyzing social media networks with NodeXl. Insights from a connected world. Massachusetts, Morgan Kaufmann Hansen DL, Schneiderman B, Smith MA (2011) Analyzing social media networks with NodeXl. Insights from a connected world. Massachusetts, Morgan Kaufmann
Zurück zum Zitat Jacomy M, Venturini T, Heymann S, Bastian M (2014) ForceAtlas2, a continuous graph layout algorithm for Handy network visualization designed for the Gephi software. PLoS ONE 9(6):e98679 Jacomy M, Venturini T, Heymann S, Bastian M (2014) ForceAtlas2, a continuous graph layout algorithm for Handy network visualization designed for the Gephi software. PLoS ONE 9(6):e98679
Zurück zum Zitat Jamieson KH, Cappella JN (2008) Balkanization of Knowledge and Interpretation. In: Jamieson KH, Cappella JN (eds) Echo Chamber: Rush Limbaugh and the conservative media establishment. Oxford University Press, New York Jamieson KH, Cappella JN (2008) Balkanization of Knowledge and Interpretation. In: Jamieson KH, Cappella JN (eds) Echo Chamber: Rush Limbaugh and the conservative media establishment. Oxford University Press, New York
Zurück zum Zitat Jansson A, Lindell J (2015) News media consumption in the transmedia age. J Stud 16(1):79–96 Jansson A, Lindell J (2015) News media consumption in the transmedia age. J Stud 16(1):79–96
Zurück zum Zitat Karlsen R (2015) Followers are opinion leaders: the role of people in the flow of political communication on and beyond social networking sites. Eur J Commun 30(3):301–318 Karlsen R (2015) Followers are opinion leaders: the role of people in the flow of political communication on and beyond social networking sites. Eur J Commun 30(3):301–318
Zurück zum Zitat Kearney MW (2019) Rtweet: collecting and analyzing Twitter data. J Open Source Softw 4(42):1829 Kearney MW (2019) Rtweet: collecting and analyzing Twitter data. J Open Source Softw 4(42):1829
Zurück zum Zitat Keib K, Himelboim I, Han JY (2018) Important tweets matter: Predicting retweets in the #BlackLives-Matter talk on Twitter. Comput Hum Behav 85:106–115 Keib K, Himelboim I, Han JY (2018) Important tweets matter: Predicting retweets in the #BlackLives-Matter talk on Twitter. Comput Hum Behav 85:106–115
Zurück zum Zitat Keller F, Schoch D, Stier S, Yang J (2019) Political astroturfing on Twitter: how to coordinate a disinformation campaign. Polit Commun 1(25):256–280 Keller F, Schoch D, Stier S, Yang J (2019) Political astroturfing on Twitter: how to coordinate a disinformation campaign. Polit Commun 1(25):256–280
Zurück zum Zitat Lantz B (2019) Machine learning with R. Packt Publishing, Birmingham Lantz B (2019) Machine learning with R. Packt Publishing, Birmingham
Zurück zum Zitat Mohammad S, Turney P (2010) Emotions evoked by common words and phrases: using mechanical Turk to create an emotion Lexicon. In: Inkpen D and Strapparava C (Eds) Proceedings of the NAACL-HLT 2010 Workshop on computational approaches to analysis and generation of emotion in text, pp.26–34 Mohammad S, Turney P (2010) Emotions evoked by common words and phrases: using mechanical Turk to create an emotion Lexicon. In: Inkpen D and Strapparava C (Eds) Proceedings of the NAACL-HLT 2010 Workshop on computational approaches to analysis and generation of emotion in text, pp.26–34
Zurück zum Zitat Mohammad S, Turney P (2013) Crowdsourcing a word-emotion association lexicon. Comput Intell 29(3):436–465MathSciNet Mohammad S, Turney P (2013) Crowdsourcing a word-emotion association lexicon. Comput Intell 29(3):436–465MathSciNet
Zurück zum Zitat Oltmann SM, Cooper TB, Proferes N (2020) How Twitter’s affordances empower dissent and information dissemination: an exploratory study of the rogue and alt government agency Twitter accounts. Gov Inf Q 37(3):101475 Oltmann SM, Cooper TB, Proferes N (2020) How Twitter’s affordances empower dissent and information dissemination: an exploratory study of the rogue and alt government agency Twitter accounts. Gov Inf Q 37(3):101475
Zurück zum Zitat Pariser E (2011) The filter bubble: how the new personalized web is changing what we read and how we think. Penguin, New York Pariser E (2011) The filter bubble: how the new personalized web is changing what we read and how we think. Penguin, New York
Zurück zum Zitat Paz MA, Montero-Díaz J, Moreno-Delgado A (2020) Hate speech: a systematized review. SAGE Open 10(4):2158244020973022 Paz MA, Montero-Díaz J, Moreno-Delgado A (2020) Hate speech: a systematized review. SAGE Open 10(4):2158244020973022
Zurück zum Zitat Picone I, Courtois C, Paulussen S (2015) When news is everywhere Understanding participation, cross-mediality and mobility in journalism for a radical user perspective. Journal Pract 9(1):35–49 Picone I, Courtois C, Paulussen S (2015) When news is everywhere Understanding participation, cross-mediality and mobility in journalism for a radical user perspective. Journal Pract 9(1):35–49
Zurück zum Zitat Rodrigues JPC (2021) Advances in delay-tolerant networks (dtns): architecture and enhanced performance. Elsevier, Cambridge Rodrigues JPC (2021) Advances in delay-tolerant networks (dtns): architecture and enhanced performance. Elsevier, Cambridge
Zurück zum Zitat Sauter DA, Eisner F, Ekman P, Scott S (2010) Cross-cultural recognition of basic emotions through nonverbal emotional vocalizations. Proc Natl Acad Sci 107(6):2408–2412 Sauter DA, Eisner F, Ekman P, Scott S (2010) Cross-cultural recognition of basic emotions through nonverbal emotional vocalizations. Proc Natl Acad Sci 107(6):2408–2412
Zurück zum Zitat Segado-Boj F, Díaz-Campo J, Navarro-Asensio E, Remacha-González L (2020) Influence of News-Finds-Me Perception on accuracy, factuality and relevance assessment. Case study of news item on climate change. Revista Mediterránea de Comunicación 11(2):85–103 Segado-Boj F, Díaz-Campo J, Navarro-Asensio E, Remacha-González L (2020) Influence of News-Finds-Me Perception on accuracy, factuality and relevance assessment. Case study of news item on climate change. Revista Mediterránea de Comunicación 11(2):85–103
Zurück zum Zitat Serrano-Puche J, Fernández CB, Rodríguez-Virgili J (2020) Información política y exposición incidental en las redes sociales: un análisis de Argentina, Chile, España y México. Doxa comunicación. Revista Interdisciplinar De Estudios De Comunicación y Ciencias Sociales 27:19–42 Serrano-Puche J, Fernández CB, Rodríguez-Virgili J (2020) Información política y exposición incidental en las redes sociales: un análisis de Argentina, Chile, España y México. Doxa comunicación. Revista Interdisciplinar De Estudios De Comunicación y Ciencias Sociales 27:19–42
Zurück zum Zitat Sunstein CR (2001) Republic 2.0. Princeton University Press, Princeton Sunstein CR (2001) Republic 2.0. Princeton University Press, Princeton
Zurück zum Zitat Sunstein CR (2017) #Republic. Divided democracy in the age of social media. Princeton University Press, Princeton Sunstein CR (2017) #Republic. Divided democracy in the age of social media. Princeton University Press, Princeton
Zurück zum Zitat Swati U, Pranali C, Pragati S (2015) Sentiment analysis of news articles using machine learning approach. Int J Adv Electr Comput Sci 2(4):114–116 Swati U, Pranali C, Pragati S (2015) Sentiment analysis of news articles using machine learning approach. Int J Adv Electr Comput Sci 2(4):114–116
Zurück zum Zitat Tausczik YR, Pennebaker JW (2010) The psychological meaning of words: LIWC and computerized text analysis methods. J Lang Soc Psychol 29(1):24–54 Tausczik YR, Pennebaker JW (2010) The psychological meaning of words: LIWC and computerized text analysis methods. J Lang Soc Psychol 29(1):24–54
Zurück zum Zitat Urman A (2019) Context matters: political polarization on Twitter from a comparative perspective. Media Cult Soc 42(6):857–879 Urman A (2019) Context matters: political polarization on Twitter from a comparative perspective. Media Cult Soc 42(6):857–879
Zurück zum Zitat Wasike B (2017) Persuasion in 140 characters: testing issue framing, persuasion and credibility via Twitter and online news articles in the gun control debate. Comput Hum Behav 66:179–190 Wasike B (2017) Persuasion in 140 characters: testing issue framing, persuasion and credibility via Twitter and online news articles in the gun control debate. Comput Hum Behav 66:179–190
Zurück zum Zitat Weeks BE, Holbert RL (2013) Predicting dissemination of news content in social media: a focus on reception, friending, and partisanship. Journal Mass Commun Q 90(2):212–232 Weeks BE, Holbert RL (2013) Predicting dissemination of news content in social media: a focus on reception, friending, and partisanship. Journal Mass Commun Q 90(2):212–232
Zurück zum Zitat Williams M (2021) The science of hate. Faber & Faber, London Williams M (2021) The science of hate. Faber & Faber, London
Zurück zum Zitat Xue J, Chen J, Hu R, Chen C, Zheng C, Su Y, Zhu T (2020) Twitter discussions and emotions about the COVID-19 pandemic: Machine learning approach. J Med Internet Res 22(11):e20550 Xue J, Chen J, Hu R, Chen C, Zheng C, Su Y, Zhu T (2020) Twitter discussions and emotions about the COVID-19 pandemic: Machine learning approach. J Med Internet Res 22(11):e20550
Metadaten
Titel
Online hate speech and emotions on Twitter: a case study of Greta Thunberg at the UN Climate Change Conference COP25 in 2019
verfasst von
Sergio Arce-García
Jesús Díaz-Campo
Belén Cambronero-Saiz
Publikationsdatum
01.12.2023
Verlag
Springer Vienna
Erschienen in
Social Network Analysis and Mining / Ausgabe 1/2023
Print ISSN: 1869-5450
Elektronische ISSN: 1869-5469
DOI
https://doi.org/10.1007/s13278-023-01052-5

Weitere Artikel der Ausgabe 1/2023

Social Network Analysis and Mining 1/2023 Zur Ausgabe

Original Article

Social bot metrics

Premium Partner